I’ve booked a number of holidays through Steph and she is always very helpful, she responds quickly, nothing is ever too much for her, she knows her stuff and is always professional. Thanks Steph!
Location
Switch locationPersonal Travel Consultant Stephanie Pitcher, B75 7ES Birmingham, GB
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Highly recommend Hays. I spoke to Steph Pitcher who was amazing! So helpful! I told her what I wanted and she went over a few holidays within my budget and it was easy to pick our fave. So straight fo... See more
As always , Steph is always available to assist us with our booking . What has been an awful 6 months , Steph has gone above and beyond to help us sort out what was a very distressing time , right up... See more
Our agent Stephanie Pitcher is Fantastic!! We’ve never been able to travel abroad due to family limitations, so we’re complete amateurs when it comes to booking holidays. Stephanie provided an exce... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Stephanie Pitcher, B75 7ES, Birmingham, United Kingdom
- 0121 3742838
4.9
Excellent
301 reviews
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Stephanie sent me exactly what I had…
Stephanie sent me exactly what I had asked for in terms of hotels, rooms etc. There was no pressure to book with her which isn’t the same experience I’ve had with other travel agents. Booking was quick & efficient & she was very knowledgeable,
February 2, 2025
Steph is extremely professional and…
Steph is extremely professional and quick to reply to emails. Would highly recommend booking via Steph.
January 30, 2025
Steph is incredible
Steph is incredible! Always strives to get us the best deal and finds perfect holidays for us as a large family
February 6, 2025
3rd holiday just booked through Steph…
3rd holiday just booked through Steph and really pleased, she makes great holiday suggestions from my vague requests or specific needs, saves me hours of internet searching. Always quick to reply or call and happy to answer even the smallest of questions. She’s now my go to for holidays
February 1, 2025
Steph was excellent
Steph was excellent, she was quick to reply to my messages and suggested 3 hotels that met my requirements. Called me to complete my booking and went through all information concisely and clearly. Would definitely recommend.
February 1, 2025
Steph is awesome
Steph always goes that extra mile for you no matter how much you throw at her, totally trust worthy and knowledgeable, wouldn’t go anywhere else, thanks Steph
February 1, 2025
Stephanie pitcher…
Steph is very helpful and great with advice with great service will 100% be using steph for future holidays
January 29, 2025
Unprompted review
Fabulous service
Stephanie made it so easy, took on board what we were looking for, made suggestions and found us the perfect holiday!
January 30, 2025
Excellent as always
Steph is always very helpful and answers all your questions, very knowledgeable and experienced and wouldn't go anywhere else!
January 27, 2025
Great customer service
Great customer service I’m happy with the holiday I booked we got a very good deal everything was explained well would definitely book through hayes travel again
January 19, 2025
Steph from hays travel was so helpful…
Steph from hays travel was so helpful she did everything I asked and help me find the holiday I was hoping for .
January 30, 2025
Great experience as always
Great experience as always. I never really know what I am trying to book and Steph is always so helpful and patient and makes the booking process feel so easy.
January 11, 2025
Great customer service from Steph
Great customer service from Steph, has lots of good advice and nothing is too much trouble.
January 8, 2025
Very helpful
3rd time using Hayes travel to help with our holiday details and booking our holiday, our travel advisor
Stephanie Pitcher is such a great help finding us the best deals available and always at the end of the telephone or an email with any questions I need answering. First class service, we are looking forward to our holiday this summer and booked for next summer as well.
Thanks Keith
January 9, 2025
Unprompted review
Super fast responses and excellent…
Super fast responses and excellent communication! Steph carefully considered our needs and made appropriate recommendations.
January 9, 2025
Fantastic- great knowledge and very responsive
Stephanie understands what is important to my family and seeks to get us the most appropriate holiday for our needs.
We are delighted to have taken the 'plunge' and booked our first evert cruise.
We would not have done it had it not been for her expertise instilling confidence in me!
January 7, 2025
Personalised friendly service
As with our previous experience of using Hays, we get great options and a really personalised friendly service.
January 7, 2025
Steph was brilliant
Steph was brilliant, she makes everything so easy and knew exactly what I wanted. I will only book holidays through Steph!
December 30, 2024
Steph is an amazing travel agent
Steph is an amazing travel agent! Always listens to what we want and gets us the best deals! ❤️
December 30, 2024
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