Hays Travel - Stephanie Pitcher Reviews 

301
TrustScore 5 out of 5

4.9

Personal Travel Consultant Stephanie Pitcher, B75 7ES Birmingham, GB


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Rated 5 out of 5 stars

I’ve booked a number of holidays through Steph and she is always very helpful, she responds quickly, nothing is ever too much for her, she knows her stuff and is always professional. Thanks Steph!

Rated 5 out of 5 stars

Highly recommend Hays. I spoke to Steph Pitcher who was amazing! So helpful! I told her what I wanted and she went over a few holidays within my budget and it was easy to pick our fave. So straight fo... See more

Rated 5 out of 5 stars

As always , Steph is always available to assist us with our booking . What has been an awful 6 months , Steph has gone above and beyond to help us sort out what was a very distressing time , right up... See more

Rated 5 out of 5 stars

Our agent Stephanie Pitcher is Fantastic!! We’ve never been able to travel abroad due to family limitations, so we’re complete amateurs when it comes to booking holidays. Stephanie provided an exce... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Stephanie Pitcher, B75 7ES, Birmingham, United Kingdom

  • 0121 3742838

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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4.9

All reviews

(301)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

…Hotel booking with Stephanie

Stephanie was very friendly and professional. She found us the correct hotel at a great price and was happy to answer all questions regarding the booking.
I will definitely be using Stephanie for all our future bookings.

June 22, 2024
Rated 5 out of 5 stars

Forth holiday booked through Steph

Forth holiday booked through Steph, fifth if you include the one that got cancelled during COVID. She takes the stress out of booking holidays, and is a lovely person too, so will continue utilise her services whilst I can.

June 4, 2024
Rated 5 out of 5 stars

We will go back to Stephanie time & time again!

This is the second time that we have booked with Stephanie. I am one of those nightmare enquirers who throws a whole lot of info at travel agents… Steph gets it spot on every time!! She finds the best rates, the best rooms and hotels with all of your wants and needs met every time. She’s so friendly and professional and sticks with you even after you return from your holiday. She has fantastic offers throughout the year. She returns any calls or emails very quickly and will always do her best to help you. We would recommend her to everyone!!

May 24, 2024
Rated 5 out of 5 stars

Steph is amazing!

Steph is amazing!! she goes over and above to help and answer questions. Friendly, knowledgable and always does right by the customer!! highly recommend!

May 16, 2024
Rated 5 out of 5 stars

Very happy

I gave Steph an idea of what I wanted for our holiday and she gave me a few options, all were perfect. The booking process was very straightforward and she answered any queries I had. I was very happy with my booking experience.

May 21, 2024
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Reply from Hays Travel - Stephanie Pitcher

Thank you for your lovely review Kate, pleasure to help :)

Rated 5 out of 5 stars

Steph was such a great help

Steph was such a great help. She had made things so easy and just feel excited to go on holiday without any pre book stress of getting anything wrong. She recommended things but with no pressure. Amazing service will always use. Thank you 🤩

April 26, 2024
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Reply from Hays Travel - Stephanie Pitcher

Thank you for the lovely review Stacey it was a pleasure to help x

Rated 5 out of 5 stars

Steph is fantastic always there when…

Steph is fantastic always there when you have a question, polite and attentive. Even with pain customers like me she gets the job done with such ease! Wouldn’t book with anyone else!

May 3, 2024
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Reply from Hays Travel - Stephanie Pitcher

Thank you Carlene, appreciate your continued support as always x

Rated 5 out of 5 stars

Steph is always really helpful

Steph is always really helpful. I have booked many holidays with Steph,she goes above and beyond to ensure your holiday is an enjoyable experience.

April 24, 2024
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Reply from Hays Travel - Stephanie Pitcher

Thank you for the lovely review Marie, always a pleasure to help x

Rated 5 out of 5 stars

Very helpful Steph always books my…

Very helpful Steph always books my holidays and never had any problems. Always finds me what I want :)

April 27, 2024
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Reply from Hays Travel - Stephanie Pitcher

Thank you for the lovely Review Abbie, always a pleasure to help x

Rated 5 out of 5 stars

Brilliant

She was very helpful and gave us some great offers and options

April 23, 2024
Hays Travel - Stephanie Pitcher logo

Reply from Hays Travel - Stephanie Pitcher

Thank you very much Bev, always a pleasure to help :)

Rated 5 out of 5 stars

Stephanie Pitcher always goes above and…

Stephanie Pitcher always goes above and beyond to get you the holiday you want !
I contacted her , told her what I was looking for , sorted and booked within less than 2hours , deposit paid and confirmation in less that 8
That’s what you call service !!!

April 19, 2024
Hays Travel - Stephanie Pitcher logo

Reply from Hays Travel - Stephanie Pitcher

Thank you so much Lynn, always a pleasure to help :)

Rated 5 out of 5 stars

Steph is great really helpful and…

Steph is great really helpful and extremely knowledgeable she always gives me really handy tips and hints. We are looking forward to our next exciting trip 🩷

April 4, 2024
Hays Travel - Stephanie Pitcher logo

Reply from Hays Travel - Stephanie Pitcher

Thank you Caraline, always a pleasure to help :)

Rated 5 out of 5 stars

Delighted Customer

Really pleased with the options Steph found at a fair price , very quick replies whatever the day ! , not used a travel agent for some 6 years but will use her again no question

March 3, 2024
Hays Travel - Stephanie Pitcher logo

Reply from Hays Travel - Stephanie Pitcher

Thank you Martin for the lovely review, appreciate it.

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