I’ve booked a number of holidays through Steph and she is always very helpful, she responds quickly, nothing is ever too much for her, she knows her stuff and is always professional. Thanks Steph!
Location
Switch locationPersonal Travel Consultant Stephanie Pitcher, B75 7ES Birmingham, GB
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Highly recommend Hays. I spoke to Steph Pitcher who was amazing! So helpful! I told her what I wanted and she went over a few holidays within my budget and it was easy to pick our fave. So straight fo... See more
As always , Steph is always available to assist us with our booking . What has been an awful 6 months , Steph has gone above and beyond to help us sort out what was a very distressing time , right up... See more
Our agent Stephanie Pitcher is Fantastic!! We’ve never been able to travel abroad due to family limitations, so we’re complete amateurs when it comes to booking holidays. Stephanie provided an exce... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Stephanie Pitcher, B75 7ES, Birmingham, United Kingdom
- 0121 3742838
4.9
Excellent
301 reviews
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Five stars 🌟
Always so so helpful, and makes booking easy and stress free! Thanks so much Steph!
January 18, 2024
Reply from Hays Travel - Stephanie Pitcher
Thank you Kay, always a pleasure to help :)
Steph is always 5 star
Steph is always 5 star - she took the time to listen to my endless requirements, accommodated all the family’s choices in order to find us the perfect holiday - thank you!
February 29, 2024
Reply from Hays Travel - Stephanie Pitcher
Thanks Claire, your very welcome x
Reply from Hays Travel - Stephanie Pitcher
Thank you Valerie, appreciate it.
Our first time using Hays travel
Our first time using Hays travel, our agent (Steph) was very helpful. We gave her a list of 'Wants', and she came back very quickly with a good selection of holidays.
Would recommend her to others!
February 21, 2024
Reply from Hays Travel - Stephanie Pitcher
Thank you very much, always a pleasure to help x
Stephanie is always so helpful and so…
Stephanie is always so helpful and so patient, she goes above and beyond to find the right holiday for you.
I’ve used her services several times over the years to book our holiday and I’m always really happy with her expertise and knowledge.
February 26, 2024
Reply from Hays Travel - Stephanie Pitcher
Thank you very much Helen, always a pleasure to help :)
Steph was extremely helpful and made…
Steph was extremely helpful and made the whole booking experience quick and stress free.
February 19, 2024
Reply from Hays Travel - Stephanie Pitcher
Thank you very much ceri, always a pleasure to help :)
5* service from Steph
As always Steph was amazing at helping us with our holiday this year. Always listening to what we're looking for and finding us the best options and also being very patient with us going back and forth looking at different options. Will not hesitate to book with her again for our next holiday.
January 30, 2024
Reply from Hays Travel - Stephanie Pitcher
Thank you very much Emma, always a pleasure to help :)
Excellent service. Would definitely recommend Steph.
Steph was very helpful with all my questions. Very fast to respond.
I wouldn't hesitate to book with Steph again.
10 out of 10 for everything.
January 18, 2024
Reply from Hays Travel - Stephanie Pitcher
Thank you very much Kristie, always a pleasure to help :)
5 Star Service
Steph is always so helpful. She always replies to any queries I have super quick. She’s such a pleasure to deal with.
January 12, 2024
Reply from Hays Travel - Stephanie Pitcher
Thank you very much Alisa, always a pleasure to help :)
Fabulous travel advisor
Steph is always so helpful with finding the best deals for us, very efficient and friendly with great tips and advice!
January 18, 2024
The service provided me with what I…
The service provided me with what I need and was quick but I felt it was lacking in 'going over and above' in terms of service - no extra thought was given to my questions or time to discuss them/reassure me on the choices I had. For such an expensive holiday I would expect a higher service level.
January 9, 2024
Always a great experience
Always simple and a great experience booking with Steph. You always feel in safe hands and know if you have a question, it will be answered as soon as possible.
January 5, 2024
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review Alex, always a pleasure to help and appreciate your bookings - Steph x
Steph is amazing always goes above and…
Steph is amazing always goes above and beyond to ensure all your requirements for your holiday are met. Steph goes through everything before you commit to anything.
I wouldn't book with anyone else!!
December 30, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review Danielle, always a pleasure to help x
Reply from Hays Travel - Stephanie Pitcher
Thank you Lesley, always a pleasure to help, thanks again for booking - Steph
Reply from Hays Travel - Stephanie Pitcher
Thank you for taking the time to leave a review Dawn, pleasure to help and thank you for booking - Steph x
Positive and helpful
November 16, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for taking the time to leave a review, appreciated. Steph x
Reply from Hays Travel - Stephanie Pitcher
Thank you for taking the time to leave a review, much appreciated x
Fantastic
Stephanie was helpful, very cheerful and knowledgeable. Will be choosing Stephanie, Hays Travel again.
November 19, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for your kind review Mandie, it was a pleasure to help, thanks again for booking. Steph x
Stephanie got back to me very quickly…
Stephanie got back to me very quickly with several options and prices, easy booking process, Stephanie was very helpful offering advise for day trips - she was a pleasure to book with, Thankyou
October 29, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you taking the time to leave a lovely review, it was a pleasure to help and thank you for booking. Steph x
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