I’ve booked a number of holidays through Steph and she is always very helpful, she responds quickly, nothing is ever too much for her, she knows her stuff and is always professional. Thanks Steph!
Location
Switch locationPersonal Travel Consultant Stephanie Pitcher, B75 7ES Birmingham, GB
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Highly recommend Hays. I spoke to Steph Pitcher who was amazing! So helpful! I told her what I wanted and she went over a few holidays within my budget and it was easy to pick our fave. So straight fo... See more
As always , Steph is always available to assist us with our booking . What has been an awful 6 months , Steph has gone above and beyond to help us sort out what was a very distressing time , right up... See more
Our agent Stephanie Pitcher is Fantastic!! We’ve never been able to travel abroad due to family limitations, so we’re complete amateurs when it comes to booking holidays. Stephanie provided an exce... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Stephanie Pitcher, B75 7ES, Birmingham, United Kingdom
- 0121 3742838
4.9
Excellent
301 reviews
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Steph was amazing from start to finish
Steph was amazing from start to finish. From initial enquiry to booking she was available with prompt responses throughout. Sorted our family cruise to Barbados whilst sat around the pool in Zakinthos. Highly recommend. Thank you Steph
October 20, 2023
Reply from Hays Travel - Stephanie Pitcher
I apologise for the delay in replying but thank you taking the time to leave a lovely review, it was a pleasure to help and thank you for booking. Steph x
Stephanie was a great help
Stephanie was a great help, very quick to respond and to find me a great deal for my holiday's
October 9, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for the review Kerry :)
Stephanie listens to what i want in a…
Stephanie listens to what i want in a holiday and always finds exactly that always been more than happy with my bookings .
Thank you wouldn’t book with anyone else
October 6, 2023
Reply from Hays Travel - Stephanie Pitcher
Sorry for the delay in replying Sarah, always a pleasure to help and appreciate your support, thank you x
Reply from Hays Travel - Stephanie Pitcher
Sorry for the delay in replying Claire, thank you for taking the time to leave a review, always a pleasure to help and thank you again for booking. Steph x
Stephanie is so professional and…
Stephanie is so professional and knowledgeable. Everything was booked and confirmed in a very short time frame. This is the 2nd holiday I have booked with Steph
October 10, 2023
Reply from Hays Travel - Stephanie Pitcher
Sorry for the delay in replying Dawn, thank you for taking the time to leave a review, always a pleasure to help and thank you again for booking. Steph x
Great customer service from Stephanie
Great customer service from Stephanie. She made the process simple and easy.
September 21, 2023
Reply from Hays Travel - Stephanie Pitcher
Sorry for the delay in replying Natalie, thank you for taking the time to leave a review, always a pleasure to help and thank you again for booking. Steph x
Just the best!
I use Steph to book all my holidays, wouldn’t go anywhere else!
Purely just for the personal service is worth it!
September 14, 2023
Reply from Hays Travel - Stephanie Pitcher
Sorry for the delay in replying Chelsea, thank you for taking the time to leave a review, always a pleasure to help and thank you again for booking. Steph x
Fantastic Steph
Steph is very helpful and knowledgable. If she doesn’t know the answer she will do her best to find out. She always goes the extra mile. Wouldn’t book with anyone else! Thank you!
August 30, 2023
Reply from Hays Travel - Stephanie Pitcher
Sorry for the delay in replying Donna, thank you for taking the time to leave a review, always a pleasure to help and thank you again for booking. Steph x
Stephanie,got back to us very promptly
Stephanie,got back to us very promptly! We told her our plans and she was able to give us all the information and prices.She has made our bookings and arranged the seating to our satisfaction.We are very grateful for her expertise.
September 2, 2023
Reply from Hays Travel - Stephanie Pitcher
Sorry for the delay in replying, thank you for taking the time to leave a review, always a pleasure to help and thank you again for booking. Steph x
5 star Travel company
My family and I have used Hays Travel many times and always get a 5 star service. When ever we book with Hays Travel, we never have any problems and our holiday is always perfect thank you Hays Travel.
July 20, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for taking the time to leave a review and for booking, always appreciated - Steph :)
I tell Steph what I’m looking for
I tell Steph what I’m looking for, accommodation/ price/ airport etc and always comes up with great options at the best price! No waiting around she’s ON IT!!! Great service!
July 5, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review Debbie and for booking with me again :)
Best service
Will always go to Steph for my holidays, great communication and always keeps me updated. Everything is sent when she says it will be, happy to answer my questions. Best service A++++
July 10, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for the kind review Jane, always a pleasure to help and thank you for booking with me. Steph
We have booked a holiday through Steph…
We have booked a holiday through Steph before, and I’ll always be happy to service nothing is too much
July 11, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for the review Rob and thanks again for booking, always appreciated. Steph
I have used Steff for many years and…
I have used Steff for many years and would not go anywhere else to book a holiday! Steff is so helpful nothing is to much trouble she even booked us all to go to my daughters wedding! I would a million percent recommend Steff in fact she’s just booked us to go to Cyprus! Give steff a try you won’t be disappointed- thanks steff for all your help xx
July 7, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for the lovely review Mona, always a pleasure to help! Steph
Reply from Hays Travel - Stephanie Pitcher
Thank you for taking the time to leave a review, always a pleasure to help and thank you again for booking - Steph
Steph was amazing during the process
Steph was amazing during the process, she spoke in detail about the destination and fully explained the pro and cons of it which was refreshing to hear. Will definitely be using them again for the following years holiday.
June 22, 2023
Reply from Hays Travel - Stephanie Pitcher
Thanks for the review Peter, pleasure to help and thanks again for booking with me :)
Fast efficient service .
June 23, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for taking the time of leave a review Catherine, always a pleasure to help.
Quick response to my email re a…
Quick response to my email re a prospective booking and subsequently everything done with efficiency and politeness - as always when dealing with Stephanie.
An excellent service.
June 22, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for taking the time to leave a review John, always a pleasure to help and thank you for booking.
Holiday to Greece
Contacted Steph Pitcher as received good recommendations from friends and family. She was really helpful in helping us book our family holiday to Greece and worked to our requirements. Very responsive to emails.
May 16, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for taking the time to leave a review Tejal and my apologies for the delay in replying, always a pleasure to help and thanks for booking.
What an excellent holiday booking agent.
Once I spoke to Stephanie our holiday booking agent then I knew everything would be sorted. She understand exactly my requirements and came back with all the right answers.
She is eager to ensure all our needs are met and we are perfectly happy with our holiday.
May 16, 2023
Reply from Hays Travel - Stephanie Pitcher
Thank you for taking the time to leave a review, always a pleasure David :)
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