Steve Dunn is our local resident representative, for Hays Travel. Living here at Chapters and known to many. He is always on hand, friendly and ready to help.
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Steve made the booking a simple and worry free experience. Explained every process and gave time for questions. Reassured me that i can call at any time if i needed changes or wanted clarificat... See more
Company replied
Steve Dunn at Hays Travel is simply the best! He looks after all the details, goes above and beyond to take the hassle out of your bookings, has a wealth of tips, information and advice about the sh... See more
Company replied
Steve knowledgeable and patient with booking and awaiting my decision where choices were to be made. He made helpful suggestions about hotels and choice of cabins. Really amazing customer service, wi... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Steven Dunn, BH9, Bournemouth, United Kingdom
- 1202031957
4.7
Excellent
38 reviews
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Christmas Booking on Iona 2024 with agent Steve
Steve made the booking a simple and worry free experience.
Explained every process and gave time for questions.
Reassured me that i can call at any time if i needed changes or wanted clarification about any aspect of the ship or cruise.
The knowledge was obvious as the agent has travelled extensively himself.
All information given via phone was promptly followed up with an email documenting all the booking information.
I will certainly be using Hays Travel again.
January 20, 2024
Unprompted review
Reply from Hays Travel - Steven Dunn
Hi ... Thank you so much for your kind review...... I do pride myself on the service I provide to my Customers. Please do share your recommendations regarding my personal service with all your friends and family...... Regard.. Steve
Steve gave a great service throughout…
Steve gave a great service throughout the process of booking our cruise. Great price and I look forward to booking with Steve again.
December 2, 2023
Reply from Hays Travel - Steven Dunn
Hi Phil... Thank you so much for your review..... I'm looking forwrd to arranging future cruises for you.... Thanks again.. Steve
Reply from Hays Travel - Steven Dunn
Hi Kerry.. Thanks form your review... Really pleased we managed to sort your loggin issues out..... Have a great time....
No pressure selling just good honest advice
Very responsive with our request. His replies were clear and very detailed. Gave us a few options pointing out pros and cons of each so no surprises. This is the first time we have used Steve and found him polite and informative and will definitely deal with him again. Gave us plenty of links so we could look at options in more detail in our own time.
August 29, 2023
Reply from Hays Travel - Steven Dunn
Hi Mark... Thank you so much for your review and I hope you have a great cruise.... Please let me see the photos and hear your thoughts on the ship and itinerary....
Thank you so much for choosing to book with me... 🙂
Fabulous service
Steve knowledgeable and patient with booking and awaiting my decision where choices were to be made. He made helpful suggestions about hotels and choice of cabins. Really amazing customer service, will book with him for next trip too.
June 26, 2023
Reply from Hays Travel - Steven Dunn
Hello Valerie.. Thank you so much for taking the time to complete the Trustpilot review.... What an amazing itinerary you have to look forward to.... I'd love to see the photos.... Once again thank you for choosing to book with me.. Steve :)
Very helpful and informative
May 9, 2023
Reply from Hays Travel - Steven Dunn
Hi Christine... Thanks for taking the time to post a review.... I do hope your cruise on P&o Arcadia will be amazing.... Once again thank you so much for choosing to book with me and you will return to book any future holidays... Regards.. Steve
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