Hays Travel - Stirling Reviews 

624
TrustScore 5 out of 5

4.9

Unit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA Stirling, Scotland, GB


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Rated 5 out of 5 stars

Always a good experience in the Stirling branch of Hays Travel. The staff are very knowledgeable & friendly. Nothing seems to be a problem for them. They go above & beyond to get the holiday/flights t... See more

Company replied

Rated 5 out of 5 stars

It was so great to with book Hay's Travel. I will definitely use them again. Compared to other travel agents. Amanda was so efficient, she knew exactly what holiday I wanted. She said they would phone... See more

Company replied

Rated 5 out of 5 stars

Great service from Amanda who took time to find us the right holiday after the one we were originally looking at from a Hays travel email turned out to have no flights from a Scottish airport . I foun... See more

Company replied

Rated 5 out of 5 stars

My wife and l have done business with hays travel on a few occasions and we have always been lucky enough to deal with Amanda. Amanda is a credit to Hays travel, she is warm and friendly and extremely... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA, Stirling, Scotland, United Kingdom

  • 01786497286

4.9

Excellent

TrustScore 5 out of 5

624 reviews

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4.9

All reviews

(624)

125,851 reviews in the last 12 months

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Rated 5 out of 5 stars

Excelent service

Kirsty spent a lot of time with us and never tried to push anything on to us . Excelent service

July 20, 2026
Hays Travel - Stirling logo

Reply from Hays Travel - Stirling

Thank you for your review, it is very much appreciated. Craig - Assistant Manager

Rated 5 out of 5 stars

Amanda was patient informative and…

Amanda was patient informative and determined to find a cruise that worked for me
She was great

July 20, 2026
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Reply from Hays Travel - Stirling

Thank you for your review! We are so pleased to hear that our Amanda was patient and determined to find the perfect cruise for you. We appreciate your kind words. Craig - Assistant Manager

Rated 5 out of 5 stars

Knowledgeable & friendly staff

Always a good experience in the Stirling branch of Hays Travel. The staff are very knowledgeable & friendly. Nothing seems to be a problem for them. They go above & beyond to get the holiday/flights to suit your requirements. I'll definitely continue to use their help.

July 12, 2026
Hays Travel - Stirling logo

Reply from Hays Travel - Stirling

Thanks for your feedback, we do appreciate it. Amanda Branch Manager.

Rated 5 out of 5 stars

Staff very helpful friendly and do…

Staff very helpful friendly and do every thing they can from start to finish.would NOT go to any other travel agent,its hays travel for me all the way.

July 14, 2026
Hays Travel - Stirling logo

Reply from Hays Travel - Stirling

Thank you for you feedback and for coming back to us time and time again. Amanda Branch Manager.

Rated 5 out of 5 stars

Hay's Travel Agency is excellent.

It was so great to with book Hay's Travel. I will definitely use them again. Compared to other travel agents. Amanda was so efficient, she knew exactly what holiday I wanted. She said they would phone me back and Mathew did exactly that. Excellent service and enthusiasm. Just what Stirling needs.

July 14, 2026
Hays Travel - Stirling logo

Reply from Hays Travel - Stirling

Thank you for your wonderful review, Rhona! We are so pleased to hear that our team provided such excellent service and found the perfect holiday for you. We truly appreciate your kind words and look forward to helping you with your future travel plans!

Craig - Assistant Manager

Rated 5 out of 5 stars

Great service

Amanda gave was very helpful and guided us through all the options and gave great advice.

July 13, 2026
Hays Travel - Stirling logo

Reply from Hays Travel - Stirling

Thank you for the feedback, it is appreciated. Amanda Branch Manager.

Rated 5 out of 5 stars

Another tick of my bucket list

Really helpful,I wanted to book a safari and it was simple to do and I’m very happy with staff members suggestions,I’m glad I booked

July 9, 2026
Hays Travel - Stirling logo

Reply from Hays Travel - Stirling

Thank you for your feedback Paul, I'm glad that Amanda managed to get another box ticked for you . Craig - Assistant Manager.

Rated 5 out of 5 stars

Your staff were amazing

Your staff were amazing

June 30, 2026
Hays Travel - Stirling logo

Reply from Hays Travel - Stirling

Thank you for your feedback David it is very much appreciated. Craig - Assistant Manager

Rated 5 out of 5 stars

Kirsty was excellent

Kirsty was excellent , we didn't really know where we wanted to go, but she helped us to narrow it down to 2 places, when finally we made up our mind, she booked holiday and car parking with ease, we can't thank Kirsty McDonald enough, we recommend hays travel 😃

June 29, 2026
Hays Travel - Stirling logo

Reply from Hays Travel - Stirling

Thank you so much for your feedback, I'm glad that Kirsty managed to get you sorted. Craig - Assistant Manager

Rated 5 out of 5 stars

Great service from Amanda who took time…

Great service from Amanda who took time to find us the right holiday after the one we were originally looking at from a Hays travel email turned out to have no flights from a Scottish airport . I found this quite annoying but thankfully Amanda saved the day .

June 29, 2026
Hays Travel - Stirling logo

Reply from Hays Travel - Stirling

Thank you for your feedback John. Glad to hear that Amanda managed to get this resolved for you. Craig - Assistant Manager.

Rated 5 out of 5 stars

Craig at Hays Stirling always delivers…

Craig at Hays Stirling always delivers the goods as far as our holidays are concerned 1st class service by a highly motivated individual who strives to get people the holidays that they ask for & more. Craig goes above & beyond to make sure you have everything you need for an excellent holiday experience & is always only ever a phone call or email away even if you are in another country & require advice or assistance Craig will get it sorted ⭐️⭐️⭐️⭐️⭐️

June 25, 2026
Hays Travel - Stirling logo

Reply from Hays Travel - Stirling

Hi Gillian, thank you for the lovely feedback. Regards Amanda Branch Manager

Rated 5 out of 5 stars

My wife and l have done business with…

My wife and l have done business with hays travel on a few occasions and we have always been lucky enough to deal with Amanda. Amanda is a credit to Hays travel, she is warm and friendly and extremely helpful and knowledgeable. She always makes it easy to deal with our needs and requests. I went in yesterday and in no time Amanda had sorted things out for me .I hope Hays value her. This is from Stephen MacDonald

June 19, 2026
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Reply from Hays Travel - Stirling

Hi Stephen, thanks for the lovely feedback, it's always a pleasure dealing with you. Amanda Branch Manager

Rated 5 out of 5 stars

happy travellers

very helpful agent who took time to explain everything we needed to know and answer any questions we had would certainly use hays in the future

June 4, 2026
Hays Travel - Stirling logo

Reply from Hays Travel - Stirling

Thank you for the feedback, it's appreciated. Regards, Amanda - Branch Manager

Rated 5 out of 5 stars

Hays Travel Stirling

Greg the booking assistant made the process very easy and simple to follow. Excellent service from start to finish.

June 12, 2026
Hays Travel - Stirling logo

Reply from Hays Travel - Stirling

Thank you for the feedback, I'm glad that we were able to get you sorted. Regards, Amanda - Branch Manager

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