Craig who severed us in the Stirling store put no pressure on us to book right away. He gave us plenty of options and prices in the process of looking to book our trip to Disneyland Paris. We then fol... See more
Company replied
Location
Switch locationUnit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA Stirling, Scotland, GB
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See what reviewers are saying
Amanda is a star. Understood exactly what we wanted and went out of her way to be helpful. Pleasant,polite and friendly - a thoroughly nice experience Thank you
Company replied
I had a real challenge for Matthew but he took the time to look through many possible options and although he was unable to get me the exact dates (due to direct flights stopping in October!) we ended... See more
Company replied
Excellent service. Kirsty was very very good and helpful. She managed to get us organised with a Cruise. Very knowledgeable and attention to detail was outstanding.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA, Stirling, Scotland, United Kingdom
- 01786497286
4.9
Excellent
644 reviews
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Craig tailored our holiday to our exact…
Craig tailored our holiday to our exact needss
February 22, 2026
Reply from Hays Travel - Stirling
Hi Annie, thanks so much for the feedback, it's appreciated. Amanda Branch Manager
Amanda was so helpful
Amanda was so helpful, and despite only booking flights did her utmost to find me flights that were the most suitable in affordability and in time as it was a trip involving stop overs. As a single traveller, it gave me confidence that I wouldn’t have had booking it myself online.
February 21, 2026
Reply from Hays Travel - Stirling
Hi Audrey, thanks so much for the feedback - we're just glad that we've been able to get you sorted. Regards, Craig - Assistant Manager
Amanda was very friendly and extremely…
Amanda was very friendly and extremely efficient at getting our cruise booked!!
Would highly recommend Hays travel in Stirling 😊
February 13, 2026
Reply from Hays Travel - Stirling
Hi Christine, thanks so much for the feedback. Amanda Branch Manager
Craig was excellent in sorting out our…
Craig was excellent in sorting out our insurance
February 16, 2026
Reply from Hays Travel - Stirling
Thank you for your feedback Alastair. It is very much appreciated - I'm just glad we managed to get you sorted. Regards - Craig, Assistant Manager
Amanda was brilliant and so easy to…
Amanda was brilliant and so easy to deal with … holiday booked with minimal effort
February 14, 2026
Reply from Hays Travel - Stirling
Thank you for your feedback. It is very much appreciated - Craig, Assistant Manager
Very friendly helpful experienced staff…
Very friendly helpful experienced staff who got me the break I was looking for, went the extra to check various points of my destination and ensured I was happy with my choices before booking
February 12, 2026
Reply from Hays Travel - Stirling
Hi Frances, Thanks for the feedback, it is much appreciated. Amanda Branch Manager
An easy and stressless experience.
We knew where we wanted to go and roughly when.
The Hayes Travel rep took us through all the different options comparing price, flight times etc. If we were doing this at home it would have taken ages.
All our paperwork was then printed in store.
We left the shop thinking how easy it had been and what a good experience it had been.
February 6, 2026
Reply from Hays Travel - Stirling
Thank you for your kind words, the team really appreciate this. I am glad you had a positive experience. Amanda Branch Manager.
Staff were friendly and helpful
Staff were friendly and helpful. We very much appreciate Hay's chartered flights from Scotland to the Caribbean as they are extremely rare.
February 12, 2026
Reply from Hays Travel - Stirling
Thanks for the feedback, it's much appreciated. This is an excellent cruise. Amanda Branch Manager.
The rep was excellent
The rep was excellent, she listened to what I wanted, continued to listen while she refined my choices and spent time making sure I got the best deal.
Really pleased and looking forward already to my break
February 9, 2026
Reply from Hays Travel - Stirling
Thank you for your feedback. It is very much appreciated - Craig, Assistant Manager
The gentleman who spoke to us was…
The gentleman who spoke to us was patient and attentive listening to what we would like.
February 5, 2026
Reply from Hays Travel - Stirling
Thank you for your feedback. It is very much appreciated - Craig, Assistant Manager
Reply from Hays Travel - Stirling
Thanks for the feedback and coming to us again. Amanda Branch Manager
Reply from Hays Travel - Stirling
Thanks for your feedback Margaret, it is really appreciated. Amanda Branch Manager
Craig did the job
Craig was very helpful,we were in and job done in half an hour ,we knew roughly where we wanted to go and Craig found us a great place and with his knowldge and tips got us a fantastic deal in the dates we needed. We always use Hays as the service is 100%
February 3, 2026
Reply from Hays Travel - Stirling
Thanks for your feedback Frank, it is really appreciated. Amanda Branch Manager
Felt no pressure no hassle experience
Felt so comfortable got the exact holiday that suits all the family
January 31, 2026
Reply from Hays Travel - Stirling
Hi, Thanks for the feedback, it is appreciated. Amanda Branch Manager
Staff were very helpful and assisted us…
Staff were very helpful and assisted us to pick our holiday
January 22, 2026
Reply from Hays Travel - Stirling
Thanks so much for the feedback, it's appreciated. Amanda Branch Manager.
Kirsty was very helpful
Kirsty was very helpful, knowledgeable and friendly. It was a pleasure to deal with her.
January 28, 2026
Reply from Hays Travel - Stirling
Thanks for your feedback, it is really appreciated. Amanda Branch Manager
Matthew was amazing
Matthew was amazing! Got me exactly what I required for £2000 less than I’d been quoted elsewhere.
Exceptional service!
January 21, 2026
Reply from Hays Travel - Stirling
Thank you for coming back to us again and what a fabulous trip this one is. Amanda Branch Manager
Friendly/Helpful
This is our second booking with Hays Travel due to the ease and knowledge of our travel advisor,she was Friendly,Helpful nothing was to much bother and we booked our holiday within 20 mins.
We shall be back later in the year to do it all again.
January 19, 2026
Reply from Hays Travel - Stirling
Thanks for your feedback, it is really appreciated. Amanda Branch Manager
Craig…1st class service
We dealt with the assistant manager Craig (Stirling branch) who was first class. We had a couple of options on where we wanted to go but were open to suggestions. Craig took a note of the key things we were looking for and spent a lot of time with us finding what we needed. We ended up with a great holiday, great destination and a good price.
Great service, very knowledgeable and keen to find us the perfect holiday.
Will be back in next year.
January 17, 2026
Reply from Hays Travel - Stirling
Thank you so much for the feedback, it is greatly appreciated, Amanda Branch manager
The young lady could not have been more…
The young lady could not have been more helpful found everything we wanted delighted with the whole process thanks
January 19, 2026
Reply from Hays Travel - Stirling
Thank you for the feedback, I will ensure that Kirsty sees this. Regards, Amanda Branch Manager.
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