This is the first time we have used Hays Travel. Overall experience extremely good and many thanks to Lisa for her help and advice, greatly appreciated. Will deffinatly be visiting the Stockton Heath... See more
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See what reviewers are saying
We always use Hays Travel as the staff there are absolutely fantastic. They are all professional, caring and organised giving 110 per cent . It’s the Stockton Heath branch we use .
Company replied
We have not used a high street travel agent for some years and have booked through agents on the internet, or direct with the holiday company. We felt the experience was better at the Hayes shop. E... See more
Company replied
My first impression of Hays Travel, in Stockton Heath, was a cheerful greeting from the desk. She introduced herself as Laura, and quickly began investigating what I wanted from my break. She spen... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
41 London Road, WA4 6SG, Stockton Heath, United Kingdom
- 01925399541
4.9
Excellent
669 reviews
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Reply from Hays Travel - Stockton Heath
Thank you !
Holiday Booking
We have used Hays Travel, Stockton Heath on many occasions and the service and welcome has always been exceptional. The staff go above and beyond ensuring you find the holiday that you are looking for no matter how long or in depth the search takes. First class in every respect
October 16, 2025
Reply from Hays Travel - Stockton Heath
Thank you for your kind words Stephen, looking forward to seeing you again soon.
Superb customer experience from start…
Superb customer experience from start to finish
Very attentive and informative.Nothing was too much trouble. I will definitely recommend using Hays Travel Stockton Heath to anyone wanting a superb personal touch to their holiday. Thanyou so much .
October 12, 2025
Reply from Hays Travel - Stockton Heath
Thank you very much John, it was so lovely to meet you. - Laura
Very helpful staff
Very helpful staff. Personable and did not try to guide us to a holiday we did not want. Eg increase cost.
October 4, 2025
Reply from Hays Travel - Stockton Heath
Thank you for your kind words Colin. 😊
Fantastic Service
Always a pleasure to book a holiday through the team at Stockton Heath Branch they are all extremely knowledgeable and nothing is ever too much trouble.
September 30, 2025
Reply from Hays Travel - Stockton Heath
Thank you very much for your lovely feedback. See you soon
Jill listened and then delivered.
Jill asked lots of open questions to really get a good feel of what we were looking for. She offered suggestions based on our preferences and also included some wild cards which she thought we might like based on previous recommendations.
Patient, friendly and thorough service.
October 3, 2025
Reply from Hays Travel - Stockton Heath
Thanks for your kind comments, hope you have a brilliant time. Enjoy yourselves!
Kind regards
Jill
Reply from Hays Travel - Stockton Heath
Thank you for your kind words Michael!
Brilliant as always
All staff at Hays Stockton Heath are brilliant. This time Jill did my booking and she helped me get the best deal for my needs. As always helpful, friendly and efficient. My go-to Travel Agency.
September 28, 2025
Reply from Hays Travel - Stockton Heath
Thank you for your lovely feedback, looking forward to seeing you again Elizabeth!
Very knowledgeable staff
Very knowledgeable staff. The manager and trainee assistant were both helpful and courteous throughout my two visits. I would definitely recommend Hays travel to anyone.
September 23, 2025
Reply from Hays Travel - Stockton Heath
Thank you Barrie! We hope that you both have a fantastic time on your holiday. Kind regards, Laura
Lesley found me a holiday in Majorca…
Lesley found me a holiday in Majorca for Oct that was a reasonable price .l had been trying myself to find something suitable and was unsuccessful.
Thankyou Lesley !
September 19, 2025
Reply from Hays Travel - Stockton Heath
You are very welcome Linda, I hope you have a wonderful holiday !!
Kind regards, Lesley.
Really quick responses
Really quick responses. Laura and Lynette were friendly and welcoming.
September 21, 2025
Reply from Hays Travel - Stockton Heath
Thank you so much Karen! We hope that you enjoy your cruise x
Stockton Heath branch exceptional
Lesley at Stockton Heath is exceptional always hassle free holiday booking.
Everyone at Stockton Heath is efficient and friendly.
I personally am not one to book on line and find personal service far better long may it continue with Hays and they stay on the high street
September 21, 2025
Reply from Hays Travel - Stockton Heath
Thank you for your lovely review Jane, and your loyal custom over many years !!
Kind regards, Lesley xx
A very knowledgeable sales person
A very knowledgeable sales person, Lesley Walsh. She was extremely helpful and through her knowledge and personal experience found us a river cruise that we are looking forward too.
September 19, 2025
Reply from Hays Travel - Stockton Heath
Thank you so much David and Julie, it was an absolute pleasure , and I hope you have a wonderful Cruise ! xx
Reply from Hays Travel - Stockton Heath
Thank you !
Very efficient and timely service
September 18, 2025
Reply from Hays Travel - Stockton Heath
Thank you for your kind feedback
Booking a holiday at Hays Travel Stockton Heath…
The staff at Hays Travel Stockton Heath were very welcoming, friendly and efficient.
Lisa helped us to book our holiday and seats on the plane and to navigate the different choices and decisions we needed to make.
We would definitely recommend Hays Travel in Stockton Heath, when considering an agency with which to booked a holiday.
August 29, 2025
Reply from Hays Travel - Stockton Heath
My pleasure, thank you for your lovely feedback.
Excellent service and Diane was a great…
Excellent service and Diane was a great help as always
10/10
September 14, 2025
Reply from Hays Travel - Stockton Heath
Thank you so much !
Very efficient, helpful and friendly
Very efficient, helpful and friendly service. Always quick to answer queries and make whatever arrangements are necessary.
September 10, 2025
Reply from Hays Travel - Stockton Heath
Thanks for taking the time to comment, appreciate your response
Very friendly
Very friendly, helpful, knowledgeable staff.
However, they are extremely busy so it isn’t always easy to get to speak to an agent on the phone.
September 10, 2025
Reply from Hays Travel - Stockton Heath
Thank you for taking the time to leave a review.
Reply from Hays Travel - Stockton Heath
Thanks very m uch for taking the time to score us. Kind regards
Jill
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