Absolutely fantastic service from Caroline at Hays Travel Stranraer. She was so friendly and helpful and nothing was any trouble. First-class customer service from start to finish — I wouldn’t hesitat... See more
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Could not recommend Hays Travel in Stranraer more than I already do! Especially Sarah, she is so lovely. We have used Hays for many years now and they always give you the warmest welcome. Booking o... See more
Company replied
All the staff are so friendly and helpful in stranraer store Chloe who was our agent went above and beyond organising our upcoming holiday so friendly helpful and had endless scrolling, and reco... See more
Company replied
From the moment I walked into the shop all of the girls were friendly and made me feel very welcome. Nothing was any trouble. Chloe was especially helpful giving me so much universal advice about c... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Bridge Street, DG9 7NS, Stranraer, United Kingdom
- 01776507009
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Honest advice
Honest, clear advice without being pushy. Caroline is very knowledgeable about holidays, and explained everything in an easy to understand manner

Reply from Hays Travel - Stranraer
First time using Hays Travel all the…
First time using Hays Travel all the staff welcomed us and very helpful in Stranraer office I would recommend using them as I will be using them again

Reply from Hays Travel - Stranraer

Reply from Hays Travel - Stranraer
Sarah has helped with a number of…
Sarah has helped with a number of holidays for me and she is always so helpful and knows what sort of hotel i like now.

Reply from Hays Travel - Stranraer
Support and expert assistance worth every penny.
I have recently booked two holidays through Hays. Been in the shop a number of times and it doesn’t matter who you’ve spoken to before, if they aren’t there , another assistant is happy to pick up where you left off. Both assistants, I met with were very patient and helpful in identifying the best accommodation for group bookings, particularly the one which required four rooms.
Navigating live systems which are constantly changing would have proven too stressful and difficult if I had tried to do it myself so I was very grateful for the support and expertise of the staff who worked hard to ensure that everyone in the party was comfortable with the choices.
In addition, the assistant was able to communicate our preferences to the hotel and arrange airport assistance for those who need it.
I now understand that group bookings requiring multiple rooms can be a nightmare so would always use Hays in particular for these holidays and for all my flight travels. Thank you Malisa and Sarah for taking all the stress out of choosing and booking our holidays this year. Your support is worth every penny.

Reply from Hays Travel - Stranraer
Canaries trip
Chloe was very helpful and efficient, sent me several options the same day and was very happy to answer questions and find me the best deal.

Reply from Hays Travel - Stranraer
Excellent service
All the staff are so friendly and helpful in stranraer store
Chloe who was our agent went above and beyond organising our upcoming holiday so friendly helpful and had endless scrolling, and recommendations for us, carolyn also helped.my sister too, Bev also helped with our currency and also advised us to download the Hays app and showed us how the app works
Try to book local so if any problems the ladies are there to help
Thanks again

Reply from Hays Travel - Stranraer
Excellent service.
Excellent service booking our holiday with Chloe at our Stranraer branch.Lovely young lady who made everything so easy & straightforward.

Reply from Hays Travel - Stranraer
Book all my holidays at Hays in…
Book all my holidays at Hays in Stranraer as well as travel insurance and currency, always looked after never rushed and great service and choice from the girls.Always looked after 5 star by the staff.

Reply from Hays Travel - Stranraer
Friendly helpful service and suggested…
Friendly helpful service and suggested something we hadn’t considered. Looking forward to our trip and planning was made simple

Reply from Hays Travel - Stranraer

Reply from Hays Travel - Stranraer
All at hays in Stranraer are amazing…
All at hays in Stranraer are amazing nothing is to much trouble. They always find u what ur looking for at the best price

Reply from Hays Travel - Stranraer
Always a joy when I get served …
Always a joy when I get served nothing is a problem

Reply from Hays Travel - Stranraer
Second time I have used hays travel
Second time I have used hays travel
The people who help you are lovely
Go through all the options with you
Make you feel at ease

Reply from Hays Travel - Stranraer
The girl who attended to us was very…
The girl who attended to us was very good going through choices and organised everything for us

Reply from Hays Travel - Stranraer
Sarah was exceptionally helpful and…
Sarah was exceptionally helpful and knowledgeable of different destinations which helped us choose the best holiday for us. Also put my Mum's mind at ease about online check-in etc that they would it all for them. Also a got a great deal on the holiday.

Reply from Hays Travel - Stranraer
The way travel agents should be, not always better online
Absolutely fantastic service, Chloe was friendly and informative through the whole journey from initial enquiry to finalising the booking. Very knowledgeable of the area our trips is planned for.

Reply from Hays Travel - Stranraer
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