I am always treated so well & made welcome. I feel like a VIP. This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials... See more
Company replied
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I am always treated so well & made welcome. I feel like a VIP. This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials... See more
Company replied
It's always a pleasure to visit Hays Travel and see Mandy. She never fails to deliver our dream holiday got a luxury holiday booked for June 2027. She is always so helpful. We always leave with a... See more
Company replied
We saw Mandy at the Sutton branch to book flights and hotels around going to a cruise around Japan. She was friendly, helpful and professional and went over and above to make sure we got everything we... See more
Company replied
What a pleasure, We knew what we were planning (roughly) and after talking to Karen she made some notes and a few phone calls as well as speaking to her colleagues and put it all together. We hav... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
182 High Street, SM1 1NL, Sutton, England, United Kingdom
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Reply from Hays Travel - Sutton
Natasha was brilliant. Not only did she efficiently book exactly what we wanted but she also booked the same holiday with our friends so that the 4 of us can travel together. This really was a masterclass in multitasking. Thanks! We will definitely book our next holiday at Hays in Sutton.

Reply from Hays Travel - Sutton
Mandy at the sutton branch was so helpful she went above and beyond to find our holiday can't fault mandy 1bit.

Reply from Hays Travel - Sutton
I saw Caitlin. I was impressed with her knowledge of the resorts and was able to find me the perfect holiday in a very short time. Her customer service skills are really good, she knows how to speak to people in a friendly and confident way. She's only young and it's refreshing to find a young person who knows how to communicate. You should be proud of her.

Reply from Hays Travel - Sutton
We had to arrange a short notice domestic flight in order to attend a funeral. The service we received was very good, Dean searched options to ensure we had plenty of time to spend on the day and the most cost effective solution. I would highly recommend this branch.

Reply from Hays Travel - Sutton
Mike the Manager was fantastic and helped us select the best holiday for our party of 9 people. His knowledge, friendly nature, patience and understanding is a credit to him and his company.

Reply from Hays Travel - Sutton

Reply from Hays Travel - Sutton
Mandy is the best to book holidays she has booked our holidays and she is very good at her job

Reply from Hays Travel - Sutton

Reply from Hays Travel - Sutton
We booked a cruise with Mandy in the shop & she was extremely professional, helpful & patient in ensuring we had all the information needed for our choices & there was 5 of us & we all felt very reassured with the whole booking process. We definitely recommend this store for the personal touch as the other staff present were helpful & friendly too , well done 👏

Reply from Hays Travel - Sutton
We were undecided on a late get away and the travel advisor was great at checking several countries and options and narrowing down to a final choice. We were not rushed in any way and he was friendly and knowledgeable.

Reply from Hays Travel - Sutton
Many made it easy to chose or holiday. She asked what we was looking for and our preferred destination and went through it in great detail with us .

Reply from Hays Travel - Sutton
We found Dean to be very helpful and informative nothing was too much trouble to find out what we needed to know and he always got back to us as promised.

Reply from Hays Travel - Sutton
Exceptional service before and after sales which is very unusual these days.
Thank you guys

Reply from Hays Travel - Sutton
We shared a birthday! And was only too happy to find exactly what we wanted

Reply from Hays Travel - Sutton
The staff was helpful, he found us the holiday package we were looking for.

Reply from Hays Travel - Sutton

Reply from Hays Travel - Sutton
Another good holiday booked with hays travel, I was able to book my flight and get to the area I wanted to go. Thanks to Mike and the team at your branch in Sutton Surrey.

Reply from Hays Travel - Sutton
I really appreciated how Mandy was so helpful and kind. She made booking a holiday/honeymoon for us so stress free! I totally recommend using Hays Travel Agents and wish there were more on the high streets!
Bring back more Travel agents like Hays Travel on the High Street.
Thank you to Mandy who was superb.

Reply from Hays Travel - Sutton
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