Hays Travel - Sutton Reviews 411

Dean was very helpful with my booking sorted everything out. As an older person he treated with respect.

The gentleman was professional and attentive

Having had an excellent experience booking long haul flights last June at Hays in Kingswood, Bristol I chose Hays in Sutton with no hesitation. I had my choice of dates, airline choice and destination ready and so the initial plan and quote was quickly provided by a friendly member of staff who printed the details for me to refer to as I needed to check timings with another family member.
However there was a problem as I didn't receive any follow-up email. I phoned the shop the next day and spoke to another staff member who checked my email details and discovered an error. When she had corrected my email address this staff member successfully emailed an updated quote and guided me through the payment process. She then provided a printed copy for me to collect the same day and explained about any further options associated with my flights.
I am satisfied my travel plans are in safe hands and further assistance will be easy to access if and when required.

Mandy in Sutton is so patient, efficient and helpful. And lovely and smiley too.

Lovely staff very friendly

The service from the staff was very good, and also the package

Caitlin was very helpful and took the time to explain our options. All the staff were friendly and professional. The place had a nice atmosphere, which was inviting.

Once again Holly was amazing at helping us find the right holiday. She always goes far and beyond for her customers. She’s highly recommended by us!

Mandy was extremely helpful with helping us choose our dream holiday. We were delighted with the service.

Great staff, very helpful and friendly.

Holly was fantastic
Made the booking process so easy
Will book all my future holiday with her.

Many thanks to Mandy. Actually 10 out of 10
Thank you for being so patient
Helpful. Knowledgeable.

Excellent service. Karen was so friendly, nothing was too much trouble. Searched different hotels. She gave information on the the greek island that I was interested in from her own experiences.
I was happy to book a holiday with Hays Travel.

Karen is helpful, efficient, cheery and patient.

The representatives in the Sutton office were very welcoming and helpful. (Mandy and Dean) Thus far our experience has been positive.

So very helpful and went out of her way to get us the best possible deal on our holiday

Very nice staff and very helpful

Very professional service

Very professional, not rushed , all our requirements were meet and we booked a holiday there and then. We have used Hays Travel many times and never been disappointed, the staff in Sutton are very friendly and we all had a laugh they even recommended us a good cafe to have a breakfast !