I am always treated so well & made welcome. I feel like a VIP. This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials... See more
Company replied
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I am always treated so well & made welcome. I feel like a VIP. This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials... See more
Company replied
We saw Mandy at the Sutton branch to book flights and hotels around going to a cruise around Japan. She was friendly, helpful and professional and went over and above to make sure we got everything we... See more
Company replied
What a pleasure, We knew what we were planning (roughly) and after talking to Karen she made some notes and a few phone calls as well as speaking to her colleagues and put it all together. We hav... See more
Company replied
Natasha at your Sutton branch made it such a pleasant experience. She couldn't have been more helpful if she tried. She took us through every option available and discussed insurance, excursions,... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
182 High Street, SM1 1NL, Sutton, England, United Kingdom
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Mandy the Store Manager at Sutton, Surrey branch was super helpful again. Her knowledge of the destination was second to none.
We appreciated the time and effort she took to run through bits and bobs and never felt rush. Her customer experience is second to none. She is a real asset to Sutton Hayes branch. Thanks Mandy. See you soon for our next holiday booking.

Reply from Hays Travel - Sutton
As usual Mandy was very helpful in booking my next 2 holidays with Hays Travel thanks to her l am looking forward to them.

Reply from Hays Travel - Sutton
Mandy was lovely and patient and sorted everything out for my holiday.
Thank-you.

Reply from Hays Travel - Sutton
I have used Hays travel (Sutton) A couple of times and they have been amazing every time so enthusiastic, and there knowledge is second to none ,and yesterday Tuesday 27 January was no exception thanks Karen and Thanks for Hayes travel,it’s the place for me. From Julian

Reply from Hays Travel - Sutton
My friend and I popped in to book a holiday and only knew we wanted a cruise. We was helped by Natasha who was kind, helpful and knowledgeable. It was a really good experience- thank you

Reply from Hays Travel - Sutton
The person we spoke to was very helpful. We had a few questions and he went back and forth with the coach company to give us the information required. We have booked our last 3 holidays with Hays, very happy with their service and it is nice to be able to go into the travel agents to speak to someone in person.

Reply from Hays Travel - Sutton
The manager was attentive, reviewed various possible options and helped us make a choice.

Reply from Hays Travel - Sutton
Very helpful,took time to help us and explain things we weren’t sure of

Reply from Hays Travel - Sutton
Very good and the travel agent man Luke was so helpful and friendly

Reply from Hays Travel - Sutton
We were greeted very well and made us relaxed and comfortable

Reply from Hays Travel - Sutton
Both Caitlin and Dean were helpful and checked everything we asked for.

Reply from Hays Travel - Sutton
Karen and the team in Sutton, Surrey branch are very friendly, provide an excellent service, helpful, knowledgeable, courteous, respectful and guide you through every aspect of your holiday booking experience.
They listen to your needs and provide you with a holiday you are looking for. Nothing is too much trouble. Whether you talk to the staff on the phone or within the branch you get the same excellent service. 100% would recommend over and over again.

Reply from Hays Travel - Sutton
Sunday 18 jan 20206
Me and wife visited Hays travel, branch in sutton,
We were attended by Mandy,frendly good customer service and a wealth of practical knownolgy. the service and all the booking arrangements,by mandy was excellent many thanks

Reply from Hays Travel - Sutton
We explained what we were looking for and the young lad, who we think was still learning, looked and found us a suitable cruise. He was very patient with us while we were deciding. What impressed me was when he wasnt sure of somethhng, he asked for help from other staff and they came over and explained to him what to do. Excellent team work.

Reply from Hays Travel - Sutton
The representative was very helpful and efficient
Login on to various dates and times to give us the best flight deals

Reply from Hays Travel - Sutton
The staff were must helpful answered all the questions we asked them spent time telling us the places to visit on our trip

Reply from Hays Travel - Sutton

Reply from Hays Travel - Sutton
It was easy and I had a lovely lady called Natasha Tyndale she was very helpfull helping me book my partners 60th Birthday Trip, and I would be booking with them again

Reply from Hays Travel - Sutton
Very good helpfull staff dean was very efficient and helpful in sutton shop

Reply from Hays Travel - Sutton
Darren and all the staff were very good at helping us find our holiday

Reply from Hays Travel - Sutton
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