Sara the sales assistant was very thorough and explained everything with no pressure very polite and helpful. Looking forward to my cruise trip in November!! 🚢
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See what reviewers are saying
We have used Hays Travel for several years and we are never disappointed. They listen and understand our requirements. Would highly recommend.
Company replied
The staff we're very friendly and knowledgeable. There was a nice atmosphere in the shop . Sara was brilliant in helping us pick our 2nd holiday with Hays Travel. great service and everything explaine... See more
Company replied
1st time in many years using a travel agent, but wow what a great experience and made the whole transition seamless! Very polite , efficient , prompt and return calls immediately ...will be definitely... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25 The Parade, M27 4BH, Swinton, United Kingdom
- 01614645530
4.9
Excellent
865 reviews
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Reply from Hays Travel - Swinton
Good Afternoon Dennis, thank you for your lovely review! It was a pleasure booking your next holiday for you. Thanks, Megan :)
Hays Travel are 100% Trustworthy
We have used Hays Travel for several years and we are never disappointed. They listen and understand our requirements. Would highly recommend.
May 30, 2026
Reply from Hays Travel - Swinton
Good Morning Doreen, thank you for your lovely review! It was a pleasure booking your next holiday for you. Thanks, Megan :)
Very helpful been with Hayes for years…
Very helpful been with Hayes for years always look after you and sort all your Holidays out
May 21, 2026
Reply from Hays Travel - Swinton
Hi Robert, thank you for your lovely review! It was a pleasure booking your holiday! Thanks, Khushi :)
Reply from Hays Travel - Swinton
Good Afternoon Alun, thank you for your lovely review! It was a pleasure booking your next holiday for you. Thanks, Megan :)
Kushi was great
Kushi was great, friendly , informative & got me the exact booking I required
May 30, 2026
Reply from Hays Travel - Swinton
Afternoon Mrs Farrington, thank you for your lovely reply, it was a pleasure booking the holiday for you, thanks Khushi :)
Booking a cruise for the first time.
Sara the sales assistant was very thorough and explained everything with no pressure very polite and helpful. Looking forward to my cruise trip in November!! 🚢
May 28, 2026
Reply from Hays Travel - Swinton
Hi Michelle, thank you for your lovely review! It was a pleasure booking your cruise for you. Thanks, Sara :)
Reply from Hays Travel - Swinton
Afternoon Mr Cutting. Thank you so much for your lovely reply, it was a pleasure booking your next holiday for you both, thanks Khushi :)
The staff we're very friendly and…
The staff we're very friendly and knowledgeable. There was a nice atmosphere in the shop . Sara was brilliant in helping us pick our 2nd holiday with Hays Travel. great service and everything explained to us clearly .
May 24, 2026
Reply from Hays Travel - Swinton
Afternoon Mr Thompson, thank you so much for your lovely review, it was a pleasure booking your 2nd holiday for the family, thanks Sara :)
The people were brilliant just what you…
The people were brilliant just what you should expect when booking a holiday very professional very friendly polite just could not fault the staff.
May 12, 2026
Reply from Hays Travel - Swinton
Hi Louis, thank you for your lovely review! It was a pleasure booking your holiday. Thanks, Erica :)
Got exactly what we asked for
Got exactly what we asked for. Very helpful and courteous staff
May 16, 2026
Reply from Hays Travel - Swinton
Hi Jan, thank you for your lovely review! It was a pleasure booking your holiday! Thanks, Khushi :)
We booked our holiday with Khushi who…
We booked our holiday with Khushi who was efficient and patient with us and hopefully we will have a great holiday
May 6, 2026
Reply from Hays Travel - Swinton
Hi Edith, thank you for your lovely review! It was a pleasure booking your holiday, I hope you have the best time. Thanks, Khushi :)
Erica was friendly helpful and patient…
Erica was friendly helpful and patient , she helped us plan our trip to Thailand, showed us all the options in our budget and answered our question, allyson in the foreign exchange was also great when I had questions about currency, we booked our Thailand holiday, which is for my 60th birthday, and wouldn’t hesitate to book with hays swinton or Erica again
May 10, 2026
Reply from Hays Travel - Swinton
Hi Sharon, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Erica :)
Fantastic customer service
Fantastic customer service, Sara was very helpful, knowledgeable and made the booking really quick and easy. She went through all the options and provided all information and documentation. Thank you Sara 😄
May 9, 2026
Reply from Hays Travel - Swinton
Good Morning Karen, thank you for your lovely review! It was a pleasure booking your holiday. Thanks, Sara :)
Reply from Hays Travel - Swinton
Good Morning Janet, thank you for your lovely review! It was a pleasure booking your holiday. Thanks, Khushi :)
We have booked with Hays travel …
We have booked with Hays travel before. We book at the Swinton office. The staff were wonderful. Will book with them again. They look into different companies to see if they can match prices
May 1, 2026
Reply from Hays Travel - Swinton
Good Morning Andrea, thank you for your lovely review! It was a pleasure booking your holiday. Thanks, Megan :)
I booked my holiday last year in June…
I booked my holiday last year in June and paid fortnightly. I can honestly say the staff have treated me with dignity and respect. The team always have a smile on their faces and I will definitely book with them again.
June 9, 2025
Unprompted review
Reply from Hays Travel - Swinton
Good Morning Lesley, thank you for your lovely review! It's always a pleasure. Thanks, Team Swinton :)
Excellent service again
Excellent service again, booked a holiday we wanted, everything explained about going, great staff came out happy 😊
May 6, 2026
Reply from Hays Travel - Swinton
Hi Lisa, thank you for your lovely review! It was a pleasure booking your holiday. Thanks, Erica :)
Very helpful staff
Very helpful staff, welcoming office. I always book short haul travel through Hays in Swinton.
May 2, 2026
Reply from Hays Travel - Swinton
Hi Susan, thank you for your lovely review. It was a pleasure booking your holiday. Thanks, Erica :)
We love going in to see the girl at…
We love going in to see the girl at Swinton to book our holidays they make it so special with there knowledge off the place we like to visit. The staff our warm and friendly. ❤️
April 30, 2026
Reply from Hays Travel - Swinton
Hi Claire, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Sara:)
Reply from Hays Travel - Swinton
Hi John, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Erica:)
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