Can't recommend Terri highly enough. Gave her details of where I wanted to go and when and just had to provide names, dob, direct debit details and she sorted it all and holiday was booked within 40 m... See more
Location
Switch locationPersonal Travel Consultant Terri Marie, NE52XT Newcastle, NE (England), GB
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Never used a travel agent before, I’ve already booked with her twice! Really good at meeting all my family needs and as someone who is not experienced travelling she was happy to answer and questions... See more
Terri Marie made the whole process an absolute pleasure. She had a great deal available, answered any questions we had. She responded quickly and had the paperwork emailed over in no time. Can’t recom... See more
Terri Marie was absolutely fantastic with my booking she give me lots of information didn’t rush me too book there was no pressure. Terri Marie answered all of my questions great experience. I wil... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Terri Marie, NE52XT, Newcastle, NE (England), United Kingdom
- 01916540232
4.8
Excellent
60 reviews
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The girl a booked with was so pleasant
The girl a booked with was so pleasant. Took no time to book me in for holiday a was happy with the qick response
May 20, 2026
Booked my holiday for next year with…
Booked my holiday for next year with terri Marie ,excellent service and communication my other family members have also booked Terri replys strate back to any enquiries and is so helpful throughout the process thanks so much Terri I will be using you to book again and I will recommend you to others
May 20, 2026
Got me a cracking deal and the kids are…
Got me a cracking deal and the kids are so excited
May 20, 2026
Briallent service would definitely…
Briallent service would definitely recommend to friends and family
May 20, 2026
excellent service great deal and thank…
excellent service great deal and thank u terri for all your help x
May 20, 2026
Friendly lovely a big help and a…
Friendly lovely a big help and a bargain definitely be using this service again
May 20, 2026
Really helpful with what I wanted would…
Really helpful with what I wanted would defo be booking again
May 19, 2026
Just super easy and quick to book
Just super easy and quick to book. Totally hassle free.
May 18, 2026
Terri was 1st sorting my holiday i had…
Terri was 1st sorting my holiday i had a problem and that was sorted straight away too would highly recommend Terri at hays for booking holidays 1st class customer service
May 18, 2026
Quick and easy very helpful love…
Quick and easy very helpful love booking with hays Travel cheap holidays from yous.
April 16, 2026
Terri Marie made me feel so…
Terri Marie made me feel so comfortable. I'm a bit slow with my phone but she was very patient.we will definitely be booking through her again xx
March 27, 2026
Fantastic
I have booked 2 holidays so far with Terri Marie and both transactions were smooth going! She always goes above and beyond and answers any questions you have!
March 30, 2026
Very helpful and professional
Very helpful and professional, makes booking a holiday stress free
March 29, 2026
Terry was great from start to finish…
Terry was great from start to finish got me a fantastic deal and I can’t thank her enough for her patience and support looking forward to my holiday nothing was a bother to her
March 23, 2026
Really easy booking process
Really easy booking process . Sent terri the deal i was looking at she beat the price of mine and was quick and efficient throughout. 5* would definitely use again
March 23, 2026
Excellent service customer and care…
Excellent service customer and care amazing highly recommend will be booking any with Terri Marie
March 11, 2026
Never used a travel agent before
Never used a travel agent before, I’ve already booked with her twice! Really good at meeting all my family needs and as someone who is not experienced travelling she was happy to answer and questions. Even one that were common sense like “what is a twin room”
She see what I comment and like in Facebook and she will reach out with offers she thinks I could be interested in! I won’t use anyone else now thank you!
February 25, 2026
Unprompted review
When I booked up I hadn’t realised the…
When I booked up I hadn’t realised the Easter holiday dates sje gave ran into when kids go back to school. Due to working in a school I can’t do those dates. When I’ve asked to amend the booking to change the date, she hasn’t gotten back to me and I’ve now had to cancel the direct debit which I’m now going to get charged for due to booking up on zero deposit so I’m not too happy
February 16, 2026
Amazing service
Amazing service, very responsive and very helpful. Will definately use again.
February 9, 2026
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