Can't recommend Terri highly enough. Gave her details of where I wanted to go and when and just had to provide names, dob, direct debit details and she sorted it all and holiday was booked within 40 m... See more
Location
Switch locationPersonal Travel Consultant Terri Marie, NE52XT Newcastle, NE (England), GB
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Never used a travel agent before, I’ve already booked with her twice! Really good at meeting all my family needs and as someone who is not experienced travelling she was happy to answer and questions... See more
Terri Marie made the whole process an absolute pleasure. She had a great deal available, answered any questions we had. She responded quickly and had the paperwork emailed over in no time. Can’t recom... See more
Terri Marie was absolutely fantastic with my booking she give me lots of information didn’t rush me too book there was no pressure. Terri Marie answered all of my questions great experience. I wil... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Terri Marie, NE52XT, Newcastle, NE (England), United Kingdom
- 01916540232
4.8
Excellent
60 reviews
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thank you so much Terri
thank you so much Terri for sorting my holiday. Everything was so easy and straightforward. Will be booking with you again soon x
February 9, 2026
can’t wait to book again with Terri…
can’t wait to book again with Terri best prices and such an amazing person and very helpful down to information even to reinsurance with a first time mam taken her little boy away thank you! ☺️🙏🏼🤍
February 12, 2026
Replied quickly very helpful overall…
Replied quickly very helpful overall great service
February 13, 2026
Terri was very helpful
Terri was very helpful, talking me through the booking process and assisting with my queries
February 8, 2026
I want to say a huge thank you to Terri…
I want to say a huge thank you to Terri not only helped me book 2 holidays a few weeks ago yesterday she helped me book my dream holiday on a safari with no frustration it was the most easy process ever thank you so much
January 31, 2026
Absolutely fantastic!!
Terri Marie was absolutely fantastic with my booking she give me lots of information didn’t rush me too book there was no pressure. Terri Marie answered all of my questions great experience.
I will be back too book another!!
January 1, 2026
Holiday of a lifetime 🦁🦒🐘
Help and explained all the information about trip nothing was a problem great service great communication fast and very reliable I am over the moon with our booking can't wait to make amazing memories with my family highly recommended Terri Marie she was fantastic
January 27, 2026
Terri was very helpful .
Terri was very helpful .
Lady was very patient with me and helped with all my queries .
So happy with service and holiday booked for September 2026 .
January 20, 2026
Very helpful answered all questions…
Very helpful answered all questions asked and overall really friendly, everything ran smoothly
January 20, 2026
Terri Marie was amazing answered every…
Terri Marie was amazing answered every question I had very polite and friendly will be booking more deals in the future with her
January 15, 2026
Couldn’t that Terri enough how easy it…
Couldn’t that Terri enough how easy it was to book and hassle free she explained everything fully to me very happy thank you x
January 6, 2026
Very helpful with everything
Very efficient from start to finish, look forward to booking again.
January 11, 2026
Can't recommend Terri highly enough
Can't recommend Terri highly enough. Gave her details of where I wanted to go and when and just had to provide names, dob, direct debit details and she sorted it all and holiday was booked within 40 minutes. Lovely, helpful girl with personality to match. I'd definitely book with Terri for any future holidays.
January 11, 2026
Unprompted review
Brilliant service!
Can’t recommend enough, emails responded to super quick.. went above and beyond to build a package that suited me!
Now won’t book with anyone else!
January 4, 2026
Seen the holiday contacted Terri and…
Seen the holiday contacted Terri and was all booked with no issues within 10 minutes. Very professional and very kind. Very happy parents and kids.
January 11, 2026
Fab service
Brilliant service, Terri was very helpful sorting my holiday booking for the family. Thank you
January 9, 2026
Quick response to the enquiry and great…
Quick response to the enquiry and great friendly communication. Will definitely use again
November 22, 2025
Christmas magic
Terri made booking a holiday with hays a fun, easy and relaxed experience. As a mam booking our first holiday was daunting but i felt at ease and will definitly book again🥰
November 27, 2025
Booked New York with Terri
Booked New York with Terri, and I couldn’t be happier, I had a thousand questions and she talked me through everything, will definitely be going to her for all my holiday bookings
November 25, 2025
Amazing experience by Terri so quick…
Amazing experience by Terri so quick professional and friendly booked for New York has lush conversations about New York so happy to help with any questions x
November 25, 2025
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