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Hays Travel - The Forge Reviews 1,006

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TrustScore 5 out of 5

5.0

Travel Agency
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Forge Shopping Centre, G31 4EB The Forge, GB

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01415307830

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Rated 5 out of 5 stars

Elaine is a total "star"! She is totally professional whilst also being so relatable. For years I chose to book direct through the Internet but since meeting Elaine in the Parkhead store I have not... See more

Rated 5 out of 5 stars

Louise Mulvey was absolutely brilliant. Louise asked what we were wanting from our holiday , listened , came back with all that we asked. She recommended excursions which will make our holiday even... See more

Rated 5 out of 5 stars

Louise who dealt with our booking was was great took time to answer all our questions also explained everything about our cruise holiday was very pleasant & helpful

Rated 5 out of 5 stars

Fantastic experience with a very knowledgeable and experienced agent. Making the whole process from start to finish completely seamless. My mum is in her 70’s and likes to physically book an... See more

Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.

Contact info

  • Forge Shopping Centre, G31 4EB, The Forge, United Kingdom

  • 01415307830

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Booking Experience

Everything from service to booking holiday Valerie is so helpful in ensuring that all paperwork etc is fully explained has a wealth of knowledge and fantastic customer service skills.

May 14, 2026
Rated 5 out of 5 stars

Elaine is a total "star"!

Elaine is a total "star"!
She is totally professional whilst also being so relatable.
For years I chose to book direct through the Internet but since meeting Elaine in the Parkhead store I have not only returned but confidently recommended her to others with total confidence!

May 12, 2026
Rated 5 out of 5 stars

Stephanie was amazing!!

Stephanie was amazing!!! She helped us chose which hotel was best and at the best price too! Would 100% come back and have her be my travel agent again

May 12, 2026
Rated 5 out of 5 stars

Elaine was fantastic

Elaine was fantastic , made everything so easy and found the best place for a single mum and daughter , would highly recommended her , nothing was to much bother

May 2, 2026

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