Hays Travel - Titchfield Reviews 

617
TrustScore 5 out of 5

4.9

The Square, PO14 4RT Titchfield, GB


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Rated 5 out of 5 stars

Laura was extremely helpful in securing our booking our Fred Olsen Xmas Cruise in Decemberv2027. Another member of staff Carol who had helped me on a previous occasion remembered my name. That... See more

Company replied

Rated 5 out of 5 stars

Carol looked at options we had provided plus a browse through some others. Nothing was hurried, and each holiday was carefully explained. Also advice about insurance, if required. Hays Travel, Titchfi... See more

Company replied

Rated 5 out of 5 stars

We have travelled with Hays Travel for many years and have always been totally satisfied with every travel arrangement they have made for us. Wonderfully helpful and friendly staff.😀

Company replied

Rated 5 out of 5 stars

I have been using Hays Travel in Titchfield for a long time. The professionalism of the staff is outstanding, the amazing staff are extremely knowledgeable but best of all they are extremely friendly... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • The Square, PO14 4RT, Titchfield, United Kingdom

  • 01329 843358

4.9

Excellent

TrustScore 5 out of 5

617 reviews

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4.9

All reviews

(617)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Well looked after by Sara

Well looked after by Sara, who is knowledgeable and experienced in the travel trade. Highly recommended

May 27, 2025
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Reply from Hays Travel - Titchfield

Thank you for your kind comments. Another lovely cruise to look forward to. Best wishes Sara

Rated 5 out of 5 stars

Great planning

excellent research and a lot of attention to detail on our requirements

May 11, 2025
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Reply from Hays Travel - Titchfield

Thank you for taking time to leave a review. You have a lovely holiday to look forward to and I look forward to assisting with your future travel arrangements. Laura

Rated 5 out of 5 stars

Wonderful service as always!

We can never fault the wonderful service we receive from Jeanette at the Titchfield branch. She always anticipates what we need and goes that extra mile to ensure we get it!
Thanks as always Jeanette. 😁

May 9, 2025
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Reply from Hays Travel - Titchfield

Morning Jo,

Thank you for your kind comments, it always lovely to hear from you and to book your holidays. This is another fab itinerary to look forward to!

Best Wishes
Jeanette

Rated 5 out of 5 stars

An example of exceptional service above and beyond

As usual the service from Jeanette at Titchfield was excellent. Very friendly and very helpful as always but this time she had to exceed her own high standards. We wanted to book an offering from Great RailJourneys that we had seen. Getting the initial quote was no problem but when we wanted an amended quote they said it was not available through Hays. Jeanette would not accept this and following phone calls to Head Office etc GRJ changed their position and we are now booked through Hays which is what we wanted as we have always found Jeanette exceptional. This would not have happened without her perseverance on our behalf!

May 8, 2025
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Reply from Hays Travel - Titchfield

Dear Mr & Mrs Baxter

Thank you so much for your lovely review, and again for booking with me.
Was a bit long winded, but we got there in the end!
Best Wishes
Jeanette

Rated 5 out of 5 stars

A tough job well done

I had previously booked a cruise through Hays. I needed to make 2 personnel changes to the existing cruise plus book another so it wasn't a straightforward transaction especially as regards balances due. The staff member was efficient and very helpful.

April 30, 2025
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Reply from Hays Travel - Titchfield

Many thanks for taking the time to write a review and for your kind comments. Thank you for your patience while I got this sorted, and it's always a pleasure to see you.

Kind Regards,

Carol.

Rated 5 out of 5 stars

Exceeds expectations

As ever Hays have smashed my holiday experience out of the park. Customer service is outstanding. I've booked several holidays through Jeannette and she is wonderful. Happy to accommodate requests and her recommendations are fab!
Won't be using anyone else for my holidaying needs!!!

May 1, 2025
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Reply from Hays Travel - Titchfield

Hi Clare,

Thank you so much for your lovely comments, they are much appreciated!
Always lovely to hear from you and book your holidays, especially with your special birthday yeah ahead.
Best Wishes
Jeanette

Rated 5 out of 5 stars

Excellent service

Excellent service. Straight forward, efficient and good options.

April 13, 2025
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Reply from Hays Travel - Titchfield

Dear Mr Wrigley

Thank you for your kind comments, a fab city to explore.

Kind Regards
Jeanette

Rated 5 out of 5 stars

Very professional

Very professional. I had been looking at doing the booking on line but this gave me peace of mind that we got what we wanted. Its
always better speaking face to face

April 25, 2025
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Reply from Hays Travel - Titchfield

Good Morning Mrs Davis,

Thank you so much for your kind comments, they are much appreciated.

A lovely holiday to look forward to!

Best Wishes
Jeanette

Rated 5 out of 5 stars

Hays Travel Titchfield a pleasure to visit

The staff at Hays Travel Titchfield are always wonderful. Extremely helpful, patient, explaining options, no pressure to buy, give advice and talk you through any steps required at home by showing you the online steps if you need guidance. Their insights into travel insurance were spot-on and I wish I'd gone through them last time I travelled!

April 25, 2025
Rated 5 out of 5 stars

Your agent Carol was very helpful in…sorting out flights and rooms, despite limited availability.

Your agent Carol was very helpful in setting up our trip to Edinburgh, and was brilliant for sorting it out for us when the options on offer were so limited re flights and rooms at such a busy time.

April 22, 2025
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Reply from Hays Travel - Titchfield

Thank you for taking the time to write a review and for your very kind comments. I'm sure you and your family will have a lovely trip.

Kind Regards,

Carol.

Rated 5 out of 5 stars

Great Booking experience.

First time I have booked through Hays travel. Popped into the titchfield branch and was not disappointed. Jeanette the Manager found exactly what I was looking for with many helpful suggestions. I went home to think about it and returned later. Booking was all made by Jess, very detailed and efficient. Would definitely recommend and use again 😻

April 16, 2025
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Reply from Hays Travel - Titchfield

Dear Mr Mackenzie

Thank you for your kind comments, they are much appreciated.

A lovely holiday for you to look forward to!

Best Wishes
Jeanette

Rated 5 out of 5 stars

June week away

Having booked a cruise for next year wanted guidance on a week away in June, Sara provided a range of options based on our budget and gave good advice on a few of our choices - ended up booking on her recommendations. As always very personal and efficient service with trip booked and Sara taking care of all admin. As stated before Hays Titchfield our go to Agent 😎

April 16, 2025
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Reply from Hays Travel - Titchfield

Thank you for your kind comments. Always happy to help plan your trips. Best wishes Sara

Rated 5 out of 5 stars

Great advice re Madeira holiday

Laura was knowledgeable, friendly and gave us some excellent advice, a great asset to Hays.

April 12, 2025
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Reply from Hays Travel - Titchfield

Dear Mr Kettle

many thanks for your kind words, they are much appreciated. Laura is on holiday this week but I will ensure she is aware of your lovely review.
Have a lovely holiday!
Kindest Regards
Jeanette

Rated 5 out of 5 stars

Super efficient Hays Travel, Titchfield!

The staff at Hays Titchfield are super efficient, keep their promises I.e. getting back to you with updates on the type of holiday you are looking for. They are all friendly and attentive. Nothing is too much trouble, I trust all of them to pay attention to my needs and keep me informed every step of the way. Hays will always be my go to travel agent rather than trying to book holidays on line.

April 1, 2025
Hays Travel - Titchfield logo

Reply from Hays Travel - Titchfield

Thank you for your kind comments. Delighted you have finally got a lovely cruise to look forward to. Best wishes Sara

Rated 5 out of 5 stars

Jeannette has great knowledge

Jeannette has great knowledge, knows the products and knows me, finding the best cruise deals.

March 25, 2025
Hays Travel - Titchfield logo

Reply from Hays Travel - Titchfield

Hi Peter & Yvonne,

Many thanks for your kind comments, its always lovely to see you!

Kind Regards
Jeanette

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