Laura was extremely helpful in securing our booking our Fred Olsen Xmas Cruise in Decemberv2027. Another member of staff Carol who had helped me on a previous occasion remembered my name. That... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Laura was extremely helpful in securing our booking our Fred Olsen Xmas Cruise in Decemberv2027. Another member of staff Carol who had helped me on a previous occasion remembered my name. That... See more
Company replied
Carol looked at options we had provided plus a browse through some others. Nothing was hurried, and each holiday was carefully explained. Also advice about insurance, if required. Hays Travel, Titchfi... See more
Company replied
We have travelled with Hays Travel for many years and have always been totally satisfied with every travel arrangement they have made for us. Wonderfully helpful and friendly staff.😀
Company replied
I have been using Hays Travel in Titchfield for a long time. The professionalism of the staff is outstanding, the amazing staff are extremely knowledgeable but best of all they are extremely friendly... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
The Square, PO14 4RT, Titchfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sara is very knowledgeable and understands our needs. She also works conscientiously to obtain the best deal possible.

Reply from Hays Travel - Titchfield
Well looked after by Sara, who is knowledgeable and experienced in the travel trade. Highly recommended

Reply from Hays Travel - Titchfield

Reply from Hays Travel - Titchfield
We can never fault the wonderful service we receive from Jeanette at the Titchfield branch. She always anticipates what we need and goes that extra mile to ensure we get it!
Thanks as always Jeanette. 😁

Reply from Hays Travel - Titchfield
Jeanette is always so helpful and gets us the best prices.

Reply from Hays Travel - Titchfield
As usual the service from Jeanette at Titchfield was excellent. Very friendly and very helpful as always but this time she had to exceed her own high standards. We wanted to book an offering from Great RailJourneys that we had seen. Getting the initial quote was no problem but when we wanted an amended quote they said it was not available through Hays. Jeanette would not accept this and following phone calls to Head Office etc GRJ changed their position and we are now booked through Hays which is what we wanted as we have always found Jeanette exceptional. This would not have happened without her perseverance on our behalf!

Reply from Hays Travel - Titchfield
I had previously booked a cruise through Hays. I needed to make 2 personnel changes to the existing cruise plus book another so it wasn't a straightforward transaction especially as regards balances due. The staff member was efficient and very helpful.

Reply from Hays Travel - Titchfield
As ever Hays have smashed my holiday experience out of the park. Customer service is outstanding. I've booked several holidays through Jeannette and she is wonderful. Happy to accommodate requests and her recommendations are fab!
Won't be using anyone else for my holidaying needs!!!

Reply from Hays Travel - Titchfield

Reply from Hays Travel - Titchfield
Very professional. I had been looking at doing the booking on line but this gave me peace of mind that we got what we wanted. Its
always better speaking face to face

Reply from Hays Travel - Titchfield
The staff at Hays Travel Titchfield are always wonderful. Extremely helpful, patient, explaining options, no pressure to buy, give advice and talk you through any steps required at home by showing you the online steps if you need guidance. Their insights into travel insurance were spot-on and I wish I'd gone through them last time I travelled!
Your agent Carol was very helpful in setting up our trip to Edinburgh, and was brilliant for sorting it out for us when the options on offer were so limited re flights and rooms at such a busy time.

Reply from Hays Travel - Titchfield
First time I have booked through Hays travel. Popped into the titchfield branch and was not disappointed. Jeanette the Manager found exactly what I was looking for with many helpful suggestions. I went home to think about it and returned later. Booking was all made by Jess, very detailed and efficient. Would definitely recommend and use again 😻

Reply from Hays Travel - Titchfield
Having booked a cruise for next year wanted guidance on a week away in June, Sara provided a range of options based on our budget and gave good advice on a few of our choices - ended up booking on her recommendations. As always very personal and efficient service with trip booked and Sara taking care of all admin. As stated before Hays Titchfield our go to Agent 😎

Reply from Hays Travel - Titchfield
Laura was knowledgeable, friendly and gave us some excellent advice, a great asset to Hays.

Reply from Hays Travel - Titchfield
Was very happy with helpful friendly service I received

Reply from Hays Travel - Titchfield
The staff at Hays Titchfield are super efficient, keep their promises I.e. getting back to you with updates on the type of holiday you are looking for. They are all friendly and attentive. Nothing is too much trouble, I trust all of them to pay attention to my needs and keep me informed every step of the way. Hays will always be my go to travel agent rather than trying to book holidays on line.

Reply from Hays Travel - Titchfield
Jeannette has great knowledge, knows the products and knows me, finding the best cruise deals.

Reply from Hays Travel - Titchfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.