Hays Travel - Titchfield Reviews 

616
TrustScore 5 out of 5

4.9

The Square, PO14 4RT Titchfield, GB


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Rated 5 out of 5 stars

Laura was extremely helpful in securing our booking our Fred Olsen Xmas Cruise in Decemberv2027. Another member of staff Carol who had helped me on a previous occasion remembered my name. That... See more

Company replied

Rated 5 out of 5 stars

We have travelled with Hays Travel for many years and have always been totally satisfied with every travel arrangement they have made for us. Wonderfully helpful and friendly staff.😀

Company replied

Rated 5 out of 5 stars

I have been using Hays Travel in Titchfield for a long time. The professionalism of the staff is outstanding, the amazing staff are extremely knowledgeable but best of all they are extremely friendly... See more

Company replied

Rated 5 out of 5 stars

Carol looked at options we had provided plus a browse through some others. Nothing was hurried, and each holiday was carefully explained. Also advice about insurance, if required. Hays Travel, Titchfi... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • The Square, PO14 4RT, Titchfield, United Kingdom

  • 01329 843358

4.9

Excellent

TrustScore 5 out of 5

616 reviews

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4.9

All reviews

(616)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

A very caring knowledgable and…

A very caring knowledgable and professional mamager (Sarah) guided us through the complete booking process. Will definitely us again. Full recommend Hays.

June 2, 2026
Hays Travel - Titchfield logo

Reply from Hays Travel - Titchfield

Thank you for your lovely comments. Its a pleasure to help you with your travel arrangements. Best wishes Sara

Rated 5 out of 5 stars

Hays in Titchfield are the best always…

Hays in Titchfield are the best always welcomed and thank you Sarah for your help for our 2027 holiday and putting up with Mr R 😂

May 26, 2026
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Reply from Hays Travel - Titchfield

Thanks Jane , always happy to help arrange your jaunts. Best wishes Sara

Rated 5 out of 5 stars

Really good service

Really good service

May 13, 2026
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Reply from Hays Travel - Titchfield

Thank you for the lovely review! So glad I could get you all booked on a fab holiday. Jess :)

Rated 5 out of 5 stars

Courteous and Efficient

We received courteous and efficient attention from Carol that made booking our holiday easy and stress free.

May 2, 2026
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Reply from Hays Travel - Titchfield

Thank you for the five star review and for your very kind comments. It was lovely to meet you both, and a pleasure to help book your holiday,
You now have a lovely cruise to look forward to.

Kind Regards,

Carol.

Rated 5 out of 5 stars

HaysTravel takes the stress out of travel

HaysTravel has never let us down and in particular, our agent, Sara Short, has gone beyond the expected to meet our needs. They take the stress out of travel.

May 8, 2026
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Reply from Hays Travel - Titchfield

Thank you as always for your kind comments. Winter sun for you both , any space in the suitcase? Best wishes Sara

Rated 5 out of 5 stars

As always

As always, the booking process was an enjoyable experience. The ladies at Hays in Titchfield are very knowlegeable, helpful and friendly - it's just like talking to friends!

April 29, 2026
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Reply from Hays Travel - Titchfield

Thank you for your kind comments, and your patience while I sorted our the extras packages! Got there in the end and a lovely cruise to look forward to!
Best Wishes
Jeanette

Rated 5 out of 5 stars

Personal attention from the moment we…

Personal attention from the moment we stepped through the door from Laura , who has sorted out many holidays for us in the past. Excellent travel agents make the booking process simple and stress free.

April 30, 2026
Rated 5 out of 5 stars

Great service and advice

Great service and advice . Left there feeling positive knowing that if we have any issues advice is nearby. Could not have asked for mkre

May 2, 2026
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Reply from Hays Travel - Titchfield

Thank you for your kind comments. Best wishes Carol

Rated 5 out of 5 stars

Stress free booking experience

Laura is knowledgeable and helpful - just what you want in a travel agent. Makes booking a holiday stress free.

April 30, 2026
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Reply from Hays Travel - Titchfield

Thank you for your kind comments. Always a pleasure to help with your holiday plans. Best wishes Laura

Rated 5 out of 5 stars

All the Staff in Titchfield are brilliant

All the Staff in Titchfield are brilliant, they tick all my boxes every time I book a p&o cruise, they always go through protocol, my assistant was Carol this time for a cruise insurance and we did the policy over the phone - very professional - I highly recommend.....

April 29, 2026
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Reply from Hays Travel - Titchfield

Thank you for the five star review and such lovely comments. Have a fab cruise!

Kind Regards,

Carol.

Rated 5 out of 5 stars

Spotted a cruise we like in 2028

We rung up for a cruise booking for October 2028. We gave the details and we are on the wait list for conformation after the 28th of April

April 22, 2026
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Reply from Hays Travel - Titchfield

Another trip to look forward to. Best wishes Sara

Rated 5 out of 5 stars

Carol was helpful

Carol was helpful, friendly, patient, Knowledgeable and efficient

April 17, 2026
Hays Travel - Titchfield logo

Reply from Hays Travel - Titchfield

Thank you for your very kind comments. You now have a lovely trip to look forward to.

Best Wishes,

Carol.

Rated 5 out of 5 stars

Customer service second to none

Customer service second to none great attention to detail and always done with a smile !!

April 16, 2026
Hays Travel - Titchfield logo

Reply from Hays Travel - Titchfield

Thank you for your kind comments. Always a pleasure to help plan your holidays. Best wishes Jeanette

Rated 5 out of 5 stars

Excellent service, friendly and so helpful.

Jeanette is so helpful, and she has a vast knowledge of travel. She always finds us fantastic holidays and works out how to get us the best experience at the best price. Everyone at Hays is so friendly and welcoming. Would recommend them to anyone looking for a great holiday whatever your budget.

April 16, 2026
Hays Travel - Titchfield logo

Reply from Hays Travel - Titchfield

Thank you for your kind comments. Best wishes Jeanette

Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service

April 10, 2026
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Reply from Hays Travel - Titchfield

Thank you for your kind comment , I hope you have a wonderful holiday and look forward to looking after your travel plans in the future. Best wishes Sara

Rated 5 out of 5 stars

Titchfield, Hants - Excellent branch!

We have always used this branch although not our local area because all the staff are so pleasant and very knowledgeable. It makes the whole experience of booking a holiday easier. They give you the confidence that all is safe in their hands. Nothing is too much trouble.

March 28, 2026
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Reply from Hays Travel - Titchfield

Dear Mr & Mrs Guy,

Thank you for your kind comments, I also wanted to thank you for your patience when booking the holiday as you were my guinea pigs for our new electronic filing system!

Best Wishes
Jeanette

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