Hays Travel - Titchfield Reviews 

616
TrustScore 5 out of 5

4.9

The Square, PO14 4RT Titchfield, GB


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Rated 5 out of 5 stars

Laura was extremely helpful in securing our booking our Fred Olsen Xmas Cruise in Decemberv2027. Another member of staff Carol who had helped me on a previous occasion remembered my name. That... See more

Company replied

Rated 5 out of 5 stars

We have travelled with Hays Travel for many years and have always been totally satisfied with every travel arrangement they have made for us. Wonderfully helpful and friendly staff.😀

Company replied

Rated 5 out of 5 stars

I have been using Hays Travel in Titchfield for a long time. The professionalism of the staff is outstanding, the amazing staff are extremely knowledgeable but best of all they are extremely friendly... See more

Company replied

Rated 5 out of 5 stars

Carol looked at options we had provided plus a browse through some others. Nothing was hurried, and each holiday was carefully explained. Also advice about insurance, if required. Hays Travel, Titchfi... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • The Square, PO14 4RT, Titchfield, United Kingdom

  • 01329 843358

4.9

Excellent

TrustScore 5 out of 5

616 reviews

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4.9

All reviews

(616)

116,812 reviews in the last 12 months

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Rated 5 out of 5 stars

An excellent welcome with a smile

An excellent welcome with a smile. Listened to what our requirements were. Searched and explained our options, made further enquiries with cruise line direct to answer questions. Then took our booking. All easy straightforward and friendly at all times

January 21, 2026
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Reply from Hays Travel - Titchfield

Thank you so much for your review and im so glad i could make your booking easy and straight forward! You have a great cruise to look forward to now! Jess :)

Rated 5 out of 5 stars

Again, great service

Again, lovely service from Jess, very helpful and professional.

January 27, 2026
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Reply from Hays Travel - Titchfield

Hi! Thank you for your review, its great to know I provided a helpful and professional service :D
Jess

Rated 4 out of 5 stars

Up and downs

Sara was great and tried to find a holiday for us. Unfortunately the way P&O are working now meant that, by the time we had completed the booking and I had git details so that I could fill in the Medical form, someone else had booked the evac chair. We are still waiting for the refund of the booking. Sadly there were no other suitable cruises available covering my special birthday. So it was smiles at first then long faces as we were told the bad news.

January 18, 2026
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Reply from Hays Travel - Titchfield

Thank you for your comment. I agree the new P&O procedure regarding Evac chairs is somewhat frustrating. Your refund has left us so should be with you in 3-5 days. Best wishes Sara

Rated 5 out of 5 stars

Friendly staff

The agent in titchfield who was very young was so friendly and professional, answered any questions and booked without issue

January 23, 2026
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Reply from Hays Travel - Titchfield

Thank you so much for your kind review! Im glad I could help get you booked on your special cruise holiday a great holiday to look forward to now :) Jess

Rated 5 out of 5 stars

Great piece of research work

Carol was very thorough looking at several hotel options then looking for the best deal.
We were most satisfied with the final package.

January 19, 2026
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Reply from Hays Travel - Titchfield

Many thanks for your five star review and for your very kind comments. I look forward to hearing all about it on your return.

Kind Regards,

Carol.

Rated 5 out of 5 stars

Very happy with the support we have received.

We wanted a bespoke few days around a convention in Eire. Laura came up with an excellent solution. We are very happy with the support we received.

January 10, 2026
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Reply from Hays Travel - Titchfield

Thank for taking the time to leave a 5* review, you have a lovely relaxing break to look forward to. Many thanks, Laura

Rated 5 out of 5 stars

Always a good choice

Sara found a large range of options for me to choose from and, as always, took the hassle of spending ages looking away from me and has come up trumps with a lovely hotel that a lot of her clients have visited, and which she would also like to visit herself, which gives me great confidence in my choice.

January 16, 2026
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Reply from Hays Travel - Titchfield

Thanks so much for your lovely comments. I cant wait for you to tell me all about Porto. Best wishes Sara

Rated 5 out of 5 stars

Warm welcome

Warm welcome, very helpful and experienced.
Relaxing and good coffee

January 13, 2026
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Reply from Hays Travel - Titchfield

Many thanks for taking the time to write a lovely review. You now have a lovely trip to look forward to!
Glad you enjoyed the coffee.

Kind Regards,

Carol

Rated 5 out of 5 stars

Amazing service

Amazing service

January 14, 2026
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Reply from Hays Travel - Titchfield

Thank you for your kind comments. Best wishes Sara

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, great attention to detail and amazing customer service. Many Thanks to Hays Travel in Titchfield :)

January 4, 2026
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Reply from Hays Travel - Titchfield

Hello Lesley,
Thank you for your kind comments.
I'm sure you are all looking forward to your family holiday!
Best Wishes
Jeanette

Rated 5 out of 5 stars

Hays titchfield staff are excellent

Hays titchfield staff are excellent. Knowledgeable and helpful very informative

January 11, 2026
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Reply from Hays Travel - Titchfield

Dear Mrs Williams
Thank you for your kind comments.
It will be lovely to see your family in NZ.
Best Wishes
Jeanette

Rated 5 out of 5 stars

Great service

Great service, always helpful, always friendly, always professional.

January 8, 2026
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Reply from Hays Travel - Titchfield

Dear Mr Bird,
Thank you for your kind comments.
A fabulous holiday to look forward to, especially as Mrs Bird has been waiting 20 years for this!
Best Wishes
Jeanette

Rated 5 out of 5 stars

Excellent

Excellent, I always know I am in good hands with the Titchfield team. They have helped me find another great holiday, perfect location and hotel for our needs and a great price. It would have taken me weeks to sort this so I am very grateful.

January 3, 2026
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Reply from Hays Travel - Titchfield

Hi Vicky,
Thank you for your kind comments!
Guess you are thermal clothes shopping in the January sales :)
Best Wishes
Jeanette

Rated 5 out of 5 stars

As ever first class service from a…

As ever first class service from a trusted agent, such that a festive mince pie and coffee magically turned into an 11 day cruise!

December 20, 2025
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Reply from Hays Travel - Titchfield

Thank you for your kind comments. Probably the most expensive mince pie ever....! Happy Christmas.

Rated 5 out of 5 stars

Carol from Hays in Titchfield was very…

Carol from Hays in Titchfield was very helpful and sorted out our holiday for 5 of us. Not easy at times for her but she was very patient

December 19, 2025
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Reply from Hays Travel - Titchfield

Many thanks for your 5 star review and for the very kind comments. So pleased I could get you all booked, and look forward to hearing all about it on your return.

Kind Regards,

Carol.

Rated 5 out of 5 stars

Sara at Titchfield Branch

Sara at Titchfield Branch, was very professional and
made the experience stress free.

December 6, 2025
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Reply from Hays Travel - Titchfield

Thank you for your kind review. Im sure you will have a lovely time celebrating your birthday in Malta. Best wishes Sara

Rated 5 out of 5 stars

My Hays experience

I have not booked a holiday abroad for a few years, so it was a pleasant surprise when it was so easy & nothing was too much trouble. Everything was sorted out on the day, although I had changed my mind on how to travel. Other things were mentioned that I hadn't even thought about, which was very helpful.
I was phoned at home with information I had requested.

November 19, 2025
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Reply from Hays Travel - Titchfield

Thank you so much for the five star review and such lovely comments. It was a pleasure to find you the holiday you were looking for, and I look forward to hearing all about it on your return.

Kind Regards,

Carol.

Rated 5 out of 5 stars

Fabulous attentive service

Jessica was so helpfull and very knowledgeable about the p & o cruiseline, she was very helpfull
Thankyou for being so attentive
Titchfield Hays Travel are excellent I use them for all my holidays

November 25, 2025
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Reply from Hays Travel - Titchfield

Thank you so much for your fabulous review. Im so glad I could assist in getting you booked and thank you also for your kind comments.

A great cruise to look forward to now!

Jess x

Rated 5 out of 5 stars

Sara is an excellent source of…

Sara is an excellent source of information and was able to meet my budget. Thank you for booking our family holiday.

November 23, 2025
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Reply from Hays Travel - Titchfield

Thank you for your kind comments. Always lovely to see you. Best wishes Sara

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