Been following all local Hays for deals, all helpful and booking couldn’t be easier, thank you to Courtney in Topsham. All booked and app downloaded and I’m sure more bookings to come 🙂
Company replied
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Been following all local Hays for deals, all helpful and booking couldn’t be easier, thank you to Courtney in Topsham. All booked and app downloaded and I’m sure more bookings to come 🙂
Company replied
As always, a warm welcome and friendly advice. We just recently booked a holiday to China and Claire was helpful and knowledgeable as she’d visited there before which was great. We can’t recommend H... See more
Company replied
Karra from Topsham branch is always super helpful, professional, friendly, and quick! We’ve recently booked two holidays with her for next year and over last 3 years she’s helped us book holidays all... See more
Company replied
All questions answered, very professional and friendly service. Everything booked and e.mail confirmations received straight away! Very friendly staff!
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
16 Fore Street, EX3 0HF, Topsham, United Kingdom
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Ava, was very helpful and went out of her way to keep in touch throughout the booking process. Thank you.

Reply from Hays Travel - Topsham
Every thing went fine without any problems. As always friendly staff.

Reply from Hays Travel - Topsham
Courtney was very helpful and found us the best deal would highly recommend to find anyone the perfect holiday

Reply from Hays Travel - Topsham
Always such a pleasant experience visiting the team at Topsham, everyone is so helpful and informative, Ava was especially helpful and professional too
Thankyou

Reply from Hays Travel - Topsham

Reply from Hays Travel - Topsham
Great personal service while booking our latest holiday. Excellent knowledge, fair pricing and complete financial protection.

Reply from Hays Travel - Topsham
Claire has yet again been very helpful sorting this big holiday out for us! We really appreciate it.
Adel & Lance .

Reply from Hays Travel - Topsham
How they explained everything so clearly but took time and didn't try to push other products as well as the holiday we booked. And knowledge of the holiday is very important which Claire had and made us feel so much happier about booking through Hays Travel

Reply from Hays Travel - Topsham
Claire made booking our holidays so quick and easy. Knowing that should we have any questions, it's reassuring to know that we can contact Claire or any of her colleagues. Excellent service. Would highly recommended.

Reply from Hays Travel - Topsham
My experience was extremely good, Courtney did an amazing job selling this holiday to us.

Reply from Hays Travel - Topsham
Friendly and professional, Courtney understood our needs and found us a holiday to suit our dates and budget!

Reply from Hays Travel - Topsham
The girl who sorted my holiday was brilliant, she is called Courtney
Nothing was to much trouble
She is a credit to your company
Thank you

Reply from Hays Travel - Topsham
Truly we could not fault the excellent service at your branch in Topsham
You can tell by our holiday record - just how often we have completely trusted them with our holiday bookings .
Well done Hays travel.

Reply from Hays Travel - Topsham
Courtney has been very helpful and professional in helping me book my river cruise.

Reply from Hays Travel - Topsham
I have always booked holidays with Nadine even before she came to Hays.
She has a great understanding of what we like and dislike and always ensures we have booked within our budget boundaries and that we get what we would like or as close to it as possible.

Reply from Hays Travel - Topsham
Seamlessly booked a cruise. All the questions answered easily and very happy with the outcome.

Reply from Hays Travel - Topsham
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