Hays Travel - Topsham Reviews 

478
TrustScore 5 out of 5

4.9

16 Fore Street, EX3 0HF Topsham, GB


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Rated 5 out of 5 stars

Been following all local Hays for deals, all helpful and booking couldn’t be easier, thank you to Courtney in Topsham. All booked and app downloaded and I’m sure more bookings to come 🙂

Company replied

Rated 5 out of 5 stars

As always, a warm welcome and friendly advice. We just recently booked a holiday to China and Claire was helpful and knowledgeable as she’d visited there before which was great. We can’t recommend H... See more

Company replied

Rated 5 out of 5 stars

Karra from Topsham branch is always super helpful, professional, friendly, and quick! We’ve recently booked two holidays with her for next year and over last 3 years she’s helped us book holidays all... See more

Company replied

Rated 5 out of 5 stars

All questions answered, very professional and friendly service. Everything booked and e.mail confirmations received straight away! Very friendly staff!

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 16 Fore Street, EX3 0HF, Topsham, United Kingdom

  • 01392 876113

4.9

Excellent

TrustScore 5 out of 5

478 reviews

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4.9

All reviews

(478)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Ava

Ava, was very helpful and went out of her way to keep in touch throughout the booking process. Thank you.

January 30, 2025
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Hi Gareth, it was an absolute pleasure. Thank you for choosing to book with us and for your kind words.

Rated 5 out of 5 stars

Holiday booking

Every thing went fine without any problems. As always friendly staff.

January 10, 2025
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Reply from Hays Travel - Topsham

Thanks so much for taking the time to leave feedback, it was a pleasure arranging your trip.

Rated 5 out of 5 stars

Courtney was very helpful and found us…

Courtney was very helpful and found us the best deal would highly recommend to find anyone the perfect holiday

January 4, 2025
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Reply from Hays Travel - Topsham

Thank you so much for taking the time to send a 5* review. We really appreciate the support. Best Wishes, Team Topsham :)

Rated 5 out of 5 stars

Another great experience with the team at Topsham…

Always such a pleasant experience visiting the team at Topsham, everyone is so helpful and informative, Ava was especially helpful and professional too
Thankyou

November 6, 2024
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Hi Ray, Thank you for choosing to book with us and your kind words :)

Rated 5 out of 5 stars

Karra Chandler was helpful beyond…

Karra Chandler was helpful beyond belief!

October 22, 2024
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

It is always my pleasure to take care of you both and I thank you so much for your loyalty. Best Wishes, Karra x

Rated 5 out of 5 stars

Great personal service

Great personal service while booking our latest holiday. Excellent knowledge, fair pricing and complete financial protection.

October 14, 2024
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Reply from Hays Travel - Topsham

Thank you so much for the 5* review. Best Wishes, Team Topsham :)

Rated 5 out of 5 stars

Claire has yet again been very helpful…

Claire has yet again been very helpful sorting this big holiday out for us! We really appreciate it.
Adel & Lance .

October 16, 2024
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Reply from Hays Travel - Topsham

Thank you for choosing to book with us in Topsham and for your kind words

Rated 5 out of 5 stars

How they explained everything so…

How they explained everything so clearly but took time and didn't try to push other products as well as the holiday we booked. And knowledge of the holiday is very important which Claire had and made us feel so much happier about booking through Hays Travel

October 10, 2024
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Hi Martin, thank you for choosing to book with us in Topsham and for your kind words.

Rated 5 out of 5 stars

Good service by staff

October 3, 2024
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Thank you for taking the time to send in a 5* review to us. Its very much appreciated. Best Wishes, Team Topsham :)

Rated 5 out of 5 stars

Excellent service

Claire made booking our holidays so quick and easy. Knowing that should we have any questions, it's reassuring to know that we can contact Claire or any of her colleagues. Excellent service. Would highly recommended.

September 28, 2024
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Reply from Hays Travel - Topsham

Thank you for taking the time to leave feedback - it was a pleasure getting your trips all booked up.

Rated 5 out of 5 stars

My experience was extremely good

My experience was extremely good, Courtney did an amazing job selling this holiday to us.

September 20, 2024
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Reply from Hays Travel - Topsham

Thanks so much for leaving feedback - I hope you have a wonderful holiday !

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional, Courtney understood our needs and found us a holiday to suit our dates and budget!

September 18, 2024
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Hi Judy, thank you for your kind words and choosing to book with us :)

Rated 5 out of 5 stars

The girl who sorted my holiday ewas…

The girl who sorted my holiday was brilliant, she is called Courtney
Nothing was to much trouble
She is a credit to your company
Thank you

September 18, 2024
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Reply from Hays Travel - Topsham

Thank you for your very kind comment.

Rated 5 out of 5 stars

Truly we could not fault the excellent…

Truly we could not fault the excellent service at your branch in Topsham
You can tell by our holiday record - just how often we have completely trusted them with our holiday bookings .
Well done Hays travel.

September 7, 2024
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Thank you so very much for the kind review and your continued loyalty towards us here at Hays Travel Topsham. We hope that you have a wonderful time away and enjoy your well deserved break. Best Wishes, Karra :)

Rated 5 out of 5 stars

Courtney in the Topsham branch

Courtney has been very helpful and professional in helping me book my river cruise.

September 11, 2024
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Reply from Hays Travel - Topsham

Thank you so very much for the 5* review that you have given us. We really appreciate you taking the time to do this and hope that you have a fabulous trip.
Best Wishes, Team Topsham :)

Rated 5 out of 5 stars

I have always booked holidays with…Nadine

I have always booked holidays with Nadine even before she came to Hays.
She has a great understanding of what we like and dislike and always ensures we have booked within our budget boundaries and that we get what we would like or as close to it as possible.

September 7, 2024
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Thank you so much for the 5* Review and your kind words. We always take pride in looking after our clients and appreciate the support. Best Wishes, Team Topsham. :)

Rated 5 out of 5 stars

Seamlessly booked a cruise

Seamlessly booked a cruise. All the questions answered easily and very happy with the outcome.

August 22, 2024
Hays Travel - Topsham logo

Reply from Hays Travel - Topsham

Thank you so very much for the 5* review. It was my pleasure to take care of you and assist with your delightful trip. Thank you so much for coming to us here in Topsham. Best Wishes, Karra :)

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