Vicki was extremely helpful when booking our cruise, she was very knowledgeable about the ship and the whole experience. She was an absolute pleasure to deal with and I would highly recommend her serv... See more
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See what reviewers are saying
Vicki Wood was excellent providing info on holidays decided on going for one I’d found myself decided to give her the opportunity to quote. She booked the holiday for us easy process
Company replied
Fantastic service from start to finish ! Nothing was too much and Vicki looked until she found the right holiday that met all the criteria I’d given her and within my budget and found me and the f... See more
Company replied
Booked with Vicki for over 4 years... but then Booked my last few holiday direct with another provider as we had vouchers ... and nothing but hassle and would never do again not worth it... Vicki... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Vicki Wood, TS16, Eaglescliffe, United Kingdom
- 01642 988749
4.9
Excellent
398 reviews
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Cannot fault anything at all
Cannot fault anything at all, great communication and help with every aspect of booking the holiday
October 18, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much, these reviews make my day, It was my pleasure
Vicky at Hays travel is fantastic and…
Vicky at Hays travel is fantastic and always really helpful! Thank you 🙏
October 16, 2025
Reply from Hays Travel - Vicki Wood
thank you so Chantal, I am sure it will be a wonderful holiday
It was a real pleasure dealing with…
It was a real pleasure dealing with Vikki who was pleasant and professional with my enquiry and booking.
October 8, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much for taking the time to write me this lovely review
Really easy quick and easy to sort out…
Really easy quick and easy to sort out dream homiday
October 11, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much for this 5 star review
I booked with Vicki last year and had…
I booked with Vicki last year and had the best time, it was a no brainer to absolutely book with her again this year
Thank you Vicki xxx
October 7, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much, It was my pleasure
Regularly book our holidays with Vicki…
Regularly book our holidays with Vicki she is always very helpful.
Over the years she has got to know what we like and always comes up trumps with the holidays she recommends.
Thanks
October 7, 2025
Reply from Hays Travel - Vicki Wood
Cheryl it is my pleasure getting you & your family some amazing memories together while on holiday
Absolutely amazing service from…
Absolutely amazing service from beginning to end. Nothing is too much trouble for Mrs Wood @haystravel. This is the second time this year I’ve booked with her and I’ll carry on doing so. She makes it so easy and stress free 5*
September 20, 2025
Reply from Hays Travel - Vicki Wood
Wow thank you so much for this fabulous review
Excellent advice and service again…
Excellent advice which got us a great holiday booked for a great price.
Car parking sorted for us as well.
September 14, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much Graham these reviews make my day
Reply from Hays Travel - Vicki Wood
Thank you for taking the time to leave me a 5 star review
From start to finish Vicki was amazing
From start to finish Vicki was amazing, everything booked quickly with all the information i needed.
Nothing was too much trouble. cant wait to go on holiday!
September 12, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review
Vick wood was very helpfull
September 20, 2025
Reply from Hays Travel - Vicki Wood
thank you so much for this 5 star review
Booked with Vicki for over 4 years..
Booked with Vicki for over 4 years... but then Booked my last few holiday direct with another provider as we had vouchers ... and nothing but hassle and would never do again not worth it...
Vicki offers a hassle free service, cost effective holidays and also high end holidays .attention to detail perfect nothing a bother .. have booked Med .. Caribbean and city breaks all been fab
Credit where credit due .. cant recommend enough 5 star service
September 12, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much Cath, It is my pleasure to book your holidays for you
Hassle free
Vicki was very professional and clear on the package I was buying, from start to finish she made it simple and hassle free.
September 11, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review
Professional from start to finish
Professional from start to finish, went beyond my expectations to find my holiday
September 8, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely 5 star review
I have booked with Vicki before on…
I have booked with Vicki before on couple of occasions as a travel rep her dedicated approach with all questions I asked etc were always addressed with no hesitation 100% customer service and satisfaction guaranteed be certainly booking again in future
September 5, 2025
Reply from Hays Travel - Vicki Wood
It was my pleasure as always, Thank you for this wonderful review
As always top tier service
As always top tier service! My 5th holiday booking with Vicki and I’m sure there will be many more in the future 🥰
August 28, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much, as always i appreciate your bookings
10/10 For her help .
Hi i have used vicky before and I'm very pleased with how she goes above and beyond to help make your holiday go smoothly, she also finds some amazing deals, that way I get to have more holidays 😊
August 30, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review
Excellent
Easy and cheap easy to book will definitely be booking again and recommend
August 26, 2025
Reply from Hays Travel - Vicki Wood
thank you so much for this 5 star review
Quick and efficient
Very quick and efficient at answering my initial email, found us a great break and sorted everything we asked for such as airport parking and transfers.
The whole booking process was done quickly and the rep answered all the questions I asked her.
Would definitely contact again to book future holidays
August 27, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review
Great service from Vicki
Great service from Vicki, very helpful & a great price, thank you so much..
August 21, 2025
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review
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