Hays Travel - Vicki Wood Reviews 

398
TrustScore 5 out of 5

4.9

Personal Travel Consultant Vicki Wood, TS16 Eaglescliffe, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Vicki was extremely helpful when booking our cruise, she was very knowledgeable about the ship and the whole experience. She was an absolute pleasure to deal with and I would highly recommend her serv... See more

Company replied

Rated 5 out of 5 stars

Vicki Wood was excellent providing info on holidays decided on going for one I’d found myself decided to give her the opportunity to quote. She booked the holiday for us easy process

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish ! Nothing was too much and Vicki looked until she found the right holiday that met all the criteria I’d given her and within my budget and found me and the f... See more

Company replied

Rated 5 out of 5 stars

Booked with Vicki for over 4 years... but then Booked my last few holiday direct with another provider as we had vouchers ... and nothing but hassle and would never do again not worth it... Vicki... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Vicki Wood, TS16, Eaglescliffe, United Kingdom

  • 01642 988749

4.9

Excellent

TrustScore 5 out of 5

398 reviews

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4.9

All reviews

(398)

119,579 reviews in the last 12 months

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Rated 5 out of 5 stars

Vicki is always brill

Vicki is always brill. Sorts everything, very efficient. Would definitely book again

January 21, 2026
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Reply from Hays Travel - Vicki Wood

thank you for taking the time to write this review, it means so much

Rated 5 out of 5 stars

Excellent service

January 16, 2026
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Reply from Hays Travel - Vicki Wood

Thank you so much it was my pleasure to get you another fab holiday

Rated 5 out of 5 stars

Fantastic personal service from Vicky…

Fantastic personal service from Vikki Wood - I will be booking future holidays with her, ease of booking and she got me a great deal.

January 8, 2026
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Reply from Hays Travel - Vicki Wood

Thank you so much for this lovely review, It was my pleasure

Rated 5 out of 5 stars

A fabulous experience from day 1

Had a fabulous experience from the moment I contacted Vicki & enquired about my holiday… easy to do, well looked after throughout the booking process and a fab holiday at the end of it… wouldn’t hesitate to do it again

November 5, 2025
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Reply from Hays Travel - Vicki Wood

Thank you so much for this wonderful review

Rated 4 out of 5 stars

Would use again!

Easy and quick communication . Questions answered. Best price offered.
I was a little bit unsure when the confirmation didn't appear as quickly as I thought it might but was reassured.

November 20, 2025
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Reply from Hays Travel - Vicki Wood

Thank you for taking the time to write this review

Rated 5 out of 5 stars

A quick amazing service

A quick amazing service, found us a great deal and sorted all our paperwork out!
Would definitely recommend Vicki!
Thanks again we will be in touch when we next book x

November 14, 2025
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Reply from Hays Travel - Vicki Wood

Thank you so much for leaving me this lovely review

Rated 5 out of 5 stars

Brilliant service

Brilliant service. So straightforward. As a elderly person this is what I wanted . Would use again

November 6, 2025
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Reply from Hays Travel - Vicki Wood

Thank you so much for this lovely review

Rated 5 out of 5 stars

Holiday

A quick reply from the travel agent detailing everything I asked for went above and beyond to secure my booking.

October 20, 2025
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Reply from Hays Travel - Vicki Wood

Thank you so much for this lovely review, It was my pleasure Carol

Rated 5 out of 5 stars

Vicki Wood

Vicki Wood - I wouldn’t go anywhere else. She is the most helpful travel agent I know. She knows exactly what you are looking for after you give her a brief description of what you want. Kind, polite and very knowledgeable. 10/10

October 26, 2025
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Reply from Hays Travel - Vicki Wood

Thank you Albert, As always it is my pleasure to help you & Michelle get a great holiday

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