Vicki was extremely helpful when booking our cruise, she was very knowledgeable about the ship and the whole experience. She was an absolute pleasure to deal with and I would highly recommend her serv... See more
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See what reviewers are saying
Vicki Wood was excellent providing info on holidays decided on going for one I’d found myself decided to give her the opportunity to quote. She booked the holiday for us easy process
Company replied
Fantastic service from start to finish ! Nothing was too much and Vicki looked until she found the right holiday that met all the criteria I’d given her and within my budget and found me and the f... See more
Company replied
Booked with Vicki for over 4 years... but then Booked my last few holiday direct with another provider as we had vouchers ... and nothing but hassle and would never do again not worth it... Vicki... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Vicki Wood, TS16, Eaglescliffe, United Kingdom
- 01642 988749
4.9
Excellent
398 reviews
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Reply from Hays Travel - Vicki Wood
Thank you so much for this 5 star review
Am never disappointed with the help I…
Am never disappointed with the help I get from vicky woods she really is a star
March 31, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review
Brilliant managed to get us booked and…
Brilliant managed to get us booked and even a transfer reasonably priced
March 27, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review, I love my job and especially when my customers are happy
Reply from Hays Travel - Vicki Wood
Thank you for this review it was my pleasure to get you a fab deal
Vicki was extremely efficient in…
Vicki was extremely efficient in finding a holiday for myself and my partner.
I asked her to find somewhere not too hot and she came back with a few options. She got us a very good deal so I’m really happy.
March 19, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review, I am sure you will both have the best time away
Highly recommend Vicki
I’ve booked with Vicki a couple of times and been in touch with her about other things. She’s always helpful and prompt with communication. Thank you for another great booking!
March 10, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review
I had a really good experience booking…
I had a really good experience booking my trip with Vicki. I went away for a few days and was a last minute booking but she got it done right away for me. Great customer service. Thankyou
March 10, 2026
Reply from Hays Travel - Vicki Wood
So pleased you enjoyed it, Thank you for this lovely review
Vicki always finds good deals …
Vicki always finds good deals …. She is friendly , knowledgeable and very efficient…. So easy to book with .
March 13, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review, I just love getting these
Excellent Service
Our travel agent, Vicki Wood, was absolutely brilliant in helping us find the perfect cruise that met the needs and preferences of four couples. Nothing was ever too much trouble for her. She consistently went above and beyond, keeping us updated every step of the way — even sending information early in the mornings to ensure we had everything we needed.
Vicki’s dedication, attentiveness, and exceptional customer service made the whole process smooth and stress‑free. We couldn’t have asked for better support and would highly recommend her to anyone planning their next holiday.
March 8, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for this Wonderful review, It has made my day and my Facebook page
Brilliant service - thank you Vicky
Vicky responded really quickly to my enquiry, my booking was completed with ease and really swiftly, and s an absolute bargain Will definitely be booking with Vicky again. Thank you!
February 27, 2026
Reply from Hays Travel - Vicki Wood
thank you so much so this lovely review
Vicki was very helpful found exactly…
Vicki was very helpful found exactly what I was looking for
February 28, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much
Booked a cruise with Vicki for my…
Booked a cruise with Vicki for my husband’s birthday, great communication with her, every detail explained. We have got a great price and an upgrade on the drinks package which was a bonus.
Very happy with the service
February 10, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for this Wonderful review, I am sure you will love the cruise
Vicki made the whole booking quick and…
Vicki made the whole booking quick and easy for us. Answered any questions we had quickly.
February 16, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for taking the time to send this lovely review Linda
Reply from Hays Travel - Vicki Wood
Thank you for this 5 star review, it was my pleasure
Vicki was very helpful and gave us all…
Vicki was very helpful and gave us all the information we needed to book our trip!
Would definitely recommend!
February 3, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review, I have no doubt you will love your 1st cruise
Perfect
Found exactly what I wanted and found a good deal. So easy and straightforward. Also they have been to where I booked.
February 2, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review, they really do make a difference
Quick and easy at certain points of the…
Quick and easy at certain points of the transaction. Vikki supported when transaction would not complete through paying online
January 26, 2026
Reply from Hays Travel - Vicki Wood
Thank you for taking the time to write a review for me
Stress free booking
Vicki was amazing and took
Alot of stress from us booking our vacation. Highly recommend her to anyone.
January 24, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for this lovely review, It was my pleasure
Vicki is amazing agent she always finds…
Vicki is amazing agent she always finds me very quickly exactly what I want in a holiday and quickly and a good price. She is always very professional, easy to talk to and I wouldn’t book with anyone else. I have also encouraged my friends to use her for the best holiday too. Thank you Vicki
January 29, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for this gorgeous review, I just know you will all have a fab time in Egypt
My agent went above and beyond to …
My agent went above and beyond to personalised my travel to my needs.
I would highly recommend Vicki.
January 28, 2026
Reply from Hays Travel - Vicki Wood
Thank you so much for this gorgeous review they make my day
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