Hays Travel - Wakefield Reviews 1,113

Thank you Hays travel for making holiday booking less stressful. This is 1stbyear I have booked with you but will certainly be using you in future. Friendly, polite staff everyone I have spoken to has been helpful. From booking to collecting tickets etc. Faultless! Well Done!

We always get the best professional advice to choose the exact Taylor made holiday. Our travel advisor Emma Woodward always give a personal touch.

Booked our holiday with Charlotte. We have not booked with her before. She was really good. Knowledgeable and funny but professional at the same time. She sorted our holiday no probs. We got a lot of info from Sam the day before but he was with another client when we booked. All the staff are so welcoming and we never think to go anywhere else.

Staff are great every time i book
Fantastic team
Thank you

Absolutely love Hays Travel Wakefield
Would not recommend this Travel agent
Sam and Emma are amazing 🤩

Had been in previously and the lady knew what I wanted, booked and got Hotel which I'd stayed at previously
Brilliant

The staff were very busy but we're still extremely pleasant and very helpful especially Nikki. Could not fault any of them, there were only 3 in store that day due to managers being in meetings

Good service but I really think gift cards should move online for purchasing. Took such a long time and a lot of personal data given for unknown reasons. Being able to pay via card machine would be good too.

We went in to book a pre determined holiday and as usual all the staff were great and excelled in their own way and all three of the staff in that morning came together to give us exactly what we wanted! Couldn't of asked for anything better from Emma, Nikki and Grace

Amazing even helped me with my phone .Wakefield staff made it sound easy sorted

Emma was very informative X did everything to get us what we wanted X and it's our 2nd time with Fred olsen so we got a discount brilliant x

All staff friendly and helpful as ever
Grace was a pleasure to deal with

It is the first time we have booked with Hays Travel and I couldn't fault the experience. I had been in the shop on 2 occasions and dealt with Alana both times, she was very helpful pleasant and patient. We needed to change a holiday that had been booked by a relative who was no longer going on the holiday. On my first visit Alana explained what options were available to us, then on our 2nd visit we had decided on an alternative holiday which was booked and deposits transferred seamlessly. I would have no hesitation in booking any future holidays with Hays Wakefield as all the staff were so friendly and knowledgeable.

Good service friendly staff

Pleasant staff, understood what I wanted, willing to go over and above board with my requirements.

Very knowledgable staff. Makes booking a holiday so easy and stress free.
I keep going back to Hays.
Thank you so much to the team.

Friendly helpful staff. Always try to use this branch to book our holidays.

Excellent service as always. Understanding staff. Wouldn’t go anywhere else for my holiday needs