Hays Travel - Wallasey Reviews 

806
TrustScore 5 out of 5

4.9

11 Liscard Way, CH44 5TL Wallasey, GB


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Rated 5 out of 5 stars

Our family loves the way we can just walk in store with a holiday in mind and in the space of twenty minutes we’ve had some good honest genuine advice and have booked a holiday We have been dealt wit... See more

Company replied

Rated 5 out of 5 stars

The staff are always amiable and make an effort to get the holiday I require. Mollie was really nice and provided plenty of options and advice where necessary. Thanks to all the staff over many years... See more

Company replied

Rated 5 out of 5 stars

Travel agent was very helpful and found the holiday we were interested in quickly. She explained all the details and gave useful information about the momey travel card. She was very pleasant and frie... See more

Company replied

Rated 5 out of 5 stars

I love Hays travel Wallasey. I have been booking holidays with them for years. I recently booked my own online and to be honest when my partner and I decided to book another I grabbed my car keys and... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 11 Liscard Way, CH44 5TL, Wallasey, United Kingdom

  • 01516 391857

4.9

Excellent

TrustScore 5 out of 5

806 reviews

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4.9

All reviews

(806)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

Christmas holiday 2026

Great customer service as usual.We went in to book for next Christmas.Found exactly what we needed and it was all done in no time at all.We would not go anywhere else to book our holidays.

December 31, 2025
Hays Travel - Wallasey logo

Reply from Hays Travel - Wallasey

Morning Shirley,
Thank you for this review, always a pleasure having you and Mr Walker in store :)

Mollie

Rated 5 out of 5 stars

Hays Wallasey marvellous customer…

Hays Wallasey marvellous customer service from Hollie who showed me plenty of hotels reasonably priced for our budget. Hollie explained in detail what all the hotels offered for all inclusive half board or bed and breakfast. She also explained thoroughly what the resort in Albufera had to offer in complete detail. Hollie and the staff at Hays Wallasey were friendly pleasant and helpful I would definitely book my holiday for myself and family with Hays again thank you for a great holiday booking Hays and Hollie 🌞🌞yours Joanne and Tom

December 18, 2025
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Reply from Hays Travel - Wallasey

We appreciate you taking the time to share your booking experience. We're happy to hear that you found our team friendly and helpful, and that you are pleased with the service you received.

Rated 5 out of 5 stars

The staff have always got a smile on…

The staff have always got a smile on the face they have always looked after me and gets me what I am looking for now that I go solo would not go anywhere else

December 11, 2025
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Reply from Hays Travel - Wallasey

Good Afternoon Mark,
Thank you so much for your kind review! We really appreciate it and love booking your holidays.
Kind Regards,
Hays Travel Wallasey

Rated 5 out of 5 stars

Always friendly

Always friendly, always knowledgable. I feel reassured that my travel arrangements have been well managed.

December 20, 2025
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Reply from Hays Travel - Wallasey

Thank you for your kind words, it was a pleasure to book your holiday. Thanks Amy

Rated 5 out of 5 stars

Amy from Hays Travel.

We called into Hays Travel in wallasey after looking on various sites on the Internet, I wanted to see if they had better deals. Amy dealt with us and she was fantastic, very knowledgeable, she was able to meet all my requirements. I will definitely deal with Amy again. Thank you very much.

December 17, 2025
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Reply from Hays Travel - Wallasey

Good Afternoon!

Thank you so much for taking the time to leave this review,
I will be sure to pass your kind words onto Amy

Hays Travel Wallasey

Rated 5 out of 5 stars

Mollie was so helpful finding our…

Mollie was so helpful finding our holiday with us. She was very knowledgeable and friendly.

December 7, 2025
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Reply from Hays Travel - Wallasey

Good Afternoon Andrea,

Thank you this review!
Holiday countdoen begins :)

Mollie

Rated 5 out of 5 stars

Mollie was so helpful and informative…

Mollie was so helpful and informative when I was trying to reach a decision about a first time cruise. She knew so much about each ship and how to get the best deal Thanks for making a dream come true.

December 13, 2025
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Reply from Hays Travel - Wallasey

Good Morning Tina

Thank you so much for this review,
So glad we could get you sorted :)

Rated 5 out of 5 stars

Sometimes online doesn't cut the mustard

Grace helped us to look at a destination we wouldn't have considered. It's a holiday for our 10th wedding anniversary and we are taking out son and daughter and their partners with us, so I wanted it to be special. We've had a lot of loss over the last year.
I had been looking for months on line and when black Friday came I new I had to put my phone away and go to the place that does it best Hays travel..so thanks to Grace we made the right choice for us all and we will be going to Estapona we can't wait to go as a family.

December 3, 2025
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Reply from Hays Travel - Wallasey

Thank you so much for your kind review, Mr and Mrs Mongey! It is much appreciated, I am glad I was able to find the perfect holiday for you and hope you have a wonderful, well deserved time! Kind regards, Grace

Rated 5 out of 5 stars

Amazing

Went in with the mindset of being unsure about how was best to go about booking a holiday for New York. Left feeling like we had made the right decision due to the help of our travel advisor, Laura, who gave us all our options and answered any questions we had, even down to small things such as tipping and money. The atmosphere in the shop was lovely and all the girls in there made us feel really welcome. Was nice to hear other people opinions about what they experienced when they went themselves. Will definitely be booking future trips with them

December 7, 2025
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Reply from Hays Travel - Wallasey

Good Morning El,
Thank you so much for your lovely review! It is greatly appreciated and a pleasure to book your holidays in store. I will make sure to pass this over to Laura.
Kind Regards,
Amy :)

Rated 5 out of 5 stars

Amazing people

Amazing people who really look after you and do their best to get you to have the best holiday ever.

November 23, 2025
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Reply from Hays Travel - Wallasey

Thank you so much for your kind review, Tina! It is much appreciated :)

Rated 5 out of 5 stars

Mollie and Sadie were great sorting out…

Mollie and Sadie were great sorting out my airport fast track and settled my nerves about travelling

November 18, 2025
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Reply from Hays Travel - Wallasey

Thank you Vicky for your kind review. We hope you have the most splendid time away! See you when you are back. From Mollie and Sadie x

Rated 4 out of 5 stars

Mollie made everything clear

Mollie made everything clear. She is very personable and knowledgeable about her role.

November 11, 2025
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Reply from Hays Travel - Wallasey

Thank you for you review, Ben. It is much appreciated! - Kind regards

Rated 5 out of 5 stars

The staff member was extremely…helpful

The staff member was extremely helpful,she took her time to find the perfect holiday for our party

November 6, 2025
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Reply from Hays Travel - Wallasey

Morning Richard,

Thank you so much for this review!

Hays Travel Wallasey :)

Rated 5 out of 5 stars

Absolutely love the staff in the…

Absolutely love the staff in the Liscard branch. They couldn't be more helpful, and make booking a holiday the wonderful experience it should be.

November 2, 2025
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Reply from Hays Travel - Wallasey

It was a pleasure to book your holiday , MANY Thanks Amy

Rated 5 out of 5 stars

Grace listened to what we asked

Grace listened to what we asked, and went on to show and talk to us about the various options for consideration. Her clear explanation of what we are required to do was reasureing. If our first time is enjoyable, then its something for us to consider again. Thankyou Grace.

November 1, 2025
Hays Travel - Wallasey logo

Reply from Hays Travel - Wallasey

Thank you so much for your kind review, Steve! It was a pleasure to meet you both and get your holiday booked. - Grace

Rated 5 out of 5 stars

Molly was very helpful looking for…

Molly was very helpful looking for flights for my mum to travel to Australia. And a week holiday for us. We felt very relaxed and reassured

October 24, 2025
Hays Travel - Wallasey logo

Reply from Hays Travel - Wallasey

Thank you so much for your lovely review!

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