Hays travel as usual the staff were very friendly and helpful making sure that we got the best deal possible. Laurie was brilliant and made sure that we were happy with our booking. Laurie and one of... See more
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Every time i book holidays here i get first class service from friendly helpful staff who take time to make sure everything is correct, nothing is too much trouble. Amelia dealt with my enquiries an... See more
Company replied
All the girls at Hays Travel are brilliant, nothing is too much trouble. Thank you Amelia for booking my holiday again
Company replied
Booking our first family holiday abroad was made incredibly easy by your wonderful team. Amelia couldn't be any more helpful of she tried and she was is really knowledgeable about different things and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Park Street, WS1 1LY, Walsall, United Kingdom
- 01922898705
4.9
Excellent
712 reviews
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My advisor was the young lady I'd…
My advisor was the young lady I'd previously booked with ...( but tbh they are a lovely bunch at this shop !)...very very helpful and friendly ...nothing to much trouble ....I wouldn't book anywhere else now !!!
October 9, 2025
Reply from Hays Travel - Walsall
Thank you for your lovely review. We hope you have an amazing holiday! :)
Everything went well very helpful and…
Everything went well very helpful and funny even tho she thought I was 71 instead of 51 lol
September 27, 2025
Reply from Hays Travel - Walsall
Thank you for your lovely review. We hope you have an amazing holiday! :)
Always book with the Walsall team they…
Always book with the Walsall team they are amazing! Can’t wait to go New York now! Thankyou everyone for your help! 😊
October 2, 2025
Reply from Hays Travel - Walsall
Thank you for your lovely review. We hope you have an amazing holiday! :)
What team
Young lady very good went in late Thursday fit am had everything ready very helpful and found us really good deal also manger was good
October 3, 2025
Reply from Hays Travel - Walsall
Thank you for your lovely review. We hope you have an amazing holiday! :)
I booked a holiday on the 2nd of Oct…
I booked a holiday on the 2nd of Oct 2025,very helpful the agent was,Lydia.
Thank you so much
October 3, 2025
Reply from Hays Travel - Walsall
Thank you for such kind words, we are always happy to help in the best way we can. Have a wonderful holiday.
Reply from Hays Travel - Walsall
Thank you Roy for your great feedback :)
Reply from Hays Travel - Walsall
Thank you for your lovely feedback. We hope you have a lovely holiday! :)
A great experience
Amelia was very helpful bringing all my ideas together for a long weekend, with friends, for a break in Dublin. She found us a beautiful hotel in the centre of the city, along with air travel that fitted with our schedules.
She asked what we wanted & was able to make it all happen. This was my first time booking through Hays & I can highly recommend.
September 20, 2025
Reply from Hays Travel - Walsall
Thank you for ypour lovely feedback, we are glad we could assist you in finding your holiday. Have a wonderful time. Amelia :)
Amelia was very friendly and took her…
Amelia was very friendly and took her time finding a perfect holiday for the dates we had. Never rushed us and completed all the booking so no hassle for us.
Thank you
September 21, 2025
Reply from Hays Travel - Walsall
Thank you so much for your kind feedback. We hope you have a lovely holiday! Amelia :)
Every time we book a holiday with you…
Every time we book a holiday with you we are always very pleased Laurie is very good at her job explaining all we need to know I will go as far to say very professional for someone so young
September 20, 2025
Reply from Hays Travel - Walsall
Thank you for your lovely review, we hope you have a lovely holiday and appreciate your custom :)
The staff was very friendly
The staff was very friendly, polite and was very helpful with the questions we had
September 17, 2025
Reply from Hays Travel - Walsall
Thank you so much for your lovely review. We hope you have a great holiday! :)
Lots of good advice from Hays
I use this Company regularly and I find that their welcoming attitude and advice is always apparent. They are in a good town centre locaction which is very convenient. I will continue to use Hays Travel Walsall.
September 16, 2025
Reply from Hays Travel - Walsall
Hi David, thanks so much for taking the time to leave us a review, and we always appreciate your custom! We hope you have a great holiday.
Excellent customer service Thankyou
September 15, 2025
Reply from Hays Travel - Walsall
Hi Joan, thanks so much again for booking, always a pleasure to be able to help! We hope you have a great holiday.
Brilliant service as usual from Hayes…
Brilliant service as usual from Hayes and in particular the Walsall branch, I would not go anywhere else, and we book two holidays a year.
September 7, 2025
Reply from Hays Travel - Walsall
Hi Sheena, thanks so much for taking the time to leave us a review, and we always appreciate your custom! We hope you have a great holiday :)
Linzi and the rest of the staff were…
Linzi and the rest of the staff were really friendly,helpful and knowledgeable.
I was really happy with the holiday package that I purchased.
September 6, 2025
Reply from Hays Travel - Walsall
Thank you for your lovely feedback we hope you have a lovely holiday.
Friendly very helpful and lovely girls
September 3, 2025
Reply from Hays Travel - Walsall
Thank you for your lovely feedback. :)
Very helpful and patient.went out there…
Very helpful and patient.went out there way to get me the best flight and cheapest deal.
August 30, 2025
Reply from Hays Travel - Walsall
Thank you for your lovely feedback. :)
Friendly staff
Friendly staff
Laurie was excellent did my booking and my assist could not fault her
August 20, 2025
Reply from Hays Travel - Walsall
Thank you for the feedback Keith! We can't wait to hear all about your holiday! Laurie :)
Excellent service
I walked in and asked for a holiday the next day as the weather was so depressing. Shannon at the Walsall branch was so helpful and very knowledgeable and found me the perfect holiday! She had a difficult task but worked her magic.
August 20, 2025
Reply from Hays Travel - Walsall
Thank you for your lovely feedback!
Reply from Hays Travel - Walsall
Thank you for your lovely feedback
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