Hays travel as usual the staff were very friendly and helpful making sure that we got the best deal possible. Laurie was brilliant and made sure that we were happy with our booking. Laurie and one of... See more
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Every time i book holidays here i get first class service from friendly helpful staff who take time to make sure everything is correct, nothing is too much trouble. Amelia dealt with my enquiries an... See more
Company replied
Booking our first family holiday abroad was made incredibly easy by your wonderful team. Amelia couldn't be any more helpful of she tried and she was is really knowledgeable about different things and... See more
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Amelia delt with my holiday enquiry to Egypt, booked the holiday also.. Amelia sorted out everything I needed nothing was to much trouble, phone calls & emails keeping me informed all the time.. looki... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Park Street, WS1 1LY, Walsall, United Kingdom
- 01922898705
4.9
Excellent
710 reviews
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Reply from Hays Travel - Walsall
Thank you for your kind words. We appreciate your feedback.
first class service as always staff are…
first class service as always staff are very welcoming and will always fo their best to help. big thank you to Shannon and the team
August 15, 2026
Reply from Hays Travel - Walsall
GB,
Thank you so much for your wonderful feedback! We are delighted to hear that you consistently receive first-class service from our team. We truly appreciate your kind words.
Kind Regards
Hays Travel Walsall
Staff very helpful and friendly.
August 18, 2026
Reply from Hays Travel - Walsall
Julie,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be friendly and helpful. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Walsall
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be friendly, helpful, and professional. We truly appreciate your kind words.
Kind Regards
Hays Travel
Excellent customer service!
Amelia has been very helpful, friendly and explained everything I needed to know. I didn't feel rushed and she got all the information I needed. Excellent service.
July 31, 2026
Reply from Hays Travel - Walsall
Monica,
Thank you so much for your wonderful feedback! We are so pleased to hear that our colleague was helpful and provided you with all the information you needed without feeling rushed.
Kind Regards
Hays Travel Walsall
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful and friendly in assisting you.
Kind Regards
Hays Travel Walsall
The lady who looked after me was very…
The lady who looked after me was very nice and know her job ,very happy with everything, thank you once again Hayes.
July 31, 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that you had a positive experience with us and hope you have a wonderful time. Mia:)
We only book holidays with hays travel…
We only book holidays with hays travel park street walsall we have had lot of holiday to staff are so friendly and helpful
August 7, 2026
Reply from Hays Travel - Walsall
Thank you so much for your wonderful feedback! We are so pleased to hear that you consistently enjoy booking your holidays with us. We truly appreciate your loyalty and hope you have a wonderful holiday. Amelia :)
Top Service
Every time i book holidays here i get first class service from friendly helpful staff who take time to make sure everything is correct, nothing is too much trouble.
Amelia dealt with my enquiries and was spot on at being professional without being hurried, would definitely recommend
August 5, 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was so helpful and professional in finding you the perfect holiday. We truly appreciate your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Walsall
Eileen,
Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced great service and found our staff to be very helpful. Your kind words are greatly appreciated.
Kind Regards
Hays Travel Walsall
Shannon was a breath of fresh air
Shannon was a breath of fresh air, she listen to what I wanted and took everything into her hands, she sorted our flight seats so made sure we was with our son,
August 5, 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that you recieved excellent service and your family's needs were sorted. Shannon :)
brilliant
Amelia was very helpful and the whole experience was relaxed and completed without any problems fantastc experience
August 5, 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that your experience was relaxed and completed without any problems. We appreciate your kind words.
Kind Regards
Hays Travel
Absolutely amazing service
Absolutely amazing service, thanks to Lydia, I’ve booked a bargain 5star holiday!
Thank you so very much for all your time, care and attention.
August 4, 2026
Reply from Hays Travel - Walsall
Sarnjit Mitha,
Thank you for your fantastic 5-star review! We are so pleased to hear that you had such a positive experience and that we could help you book a wonderful holiday. We appreciate your kind words.
Kind Regards
Hays Travel Walsall
Great experience, easy and hassle-free
Yep, very happy, we booked a short break to Fuerteventura for October, got a great deal and Amelia managed to get us a further £100 discount. Easy and hassle free
August 3, 2026
Reply from Hays Travel - Walsall
We're so happy to hear you had such a positive and easy experience booking your short break to Fuerteventura! It's wonderful that you got such a great deal.
Kind Regards
Hays Travel
Amelia who sorted me was incredible
Amelia who sorted me was incredible. She dealt with me and my first time booking a holiday and made it nice and simple. She made it possible to do stuff with my family even though they booked weeks earlier than myself.
August 2, 2026
Reply from Hays Travel - Walsall
Lewis,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member made your first-time booking experience so simple and helped you coordinate with your family's plans. We appreciate your kind words.
Kind Regards
Hays Travel
went in with no definite idea where to…
went in with no definite idea where to go they sorted me a good holiday destination and price, excellent service
August 1, 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that we were able to help you find a great holiday destination. We appreciate your kind words! Amelia :)
Everything super always book with hays…
Everything super always book with hays travel walsall great staff always polite service is excellent bookings never any problem
July 30, 2026
Reply from Hays Travel - Walsall
Karen,
We are so pleased to hear about your consistently positive experiences with our team. We truly appreciate your kind words and continued loyalty.
Kind Regards
Hays Travel
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team. We truly appreciate your kind words.
Kind Regards
Hays Travel Walsall
Lydia was really helpful and found us a…
Lydia was really helpful and found us a good holiday
July 24, 2026
Reply from Hays Travel - Walsall
Thank you for your feedback! We are so pleased to hear that we were able to assist you in finding a great holiday. Lydia :)
Reply from Hays Travel - Walsall
Simon Collins,
Thank you for your wonderful review! We are so pleased to hear that you found our service to be both informative and friendly.
Kind Regards
Hays Travel Walsall
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