Hays travel as usual the staff were very friendly and helpful making sure that we got the best deal possible. Laurie was brilliant and made sure that we were happy with our booking. Laurie and one of... See more
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Every time i book holidays here i get first class service from friendly helpful staff who take time to make sure everything is correct, nothing is too much trouble. Amelia dealt with my enquiries an... See more
Company replied
Booking our first family holiday abroad was made incredibly easy by your wonderful team. Amelia couldn't be any more helpful of she tried and she was is really knowledgeable about different things and... See more
Company replied
Amelia delt with my holiday enquiry to Egypt, booked the holiday also.. Amelia sorted out everything I needed nothing was to much trouble, phone calls & emails keeping me informed all the time.. looki... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Park Street, WS1 1LY, Walsall, United Kingdom
- 01922898705
4.9
Excellent
711 reviews
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Excellent service
Very helpful, friendly and knowledgeable
Was able to find the best deal and accommodation for us
Thank you
June 22, 2026
Reply from Hays Travel - Walsall
Rekha,
We are so pleased we could find the best deal and accommodation for you. Thank you for your kind words!
Kind Regards
Hays Travel Walsall
went into walsall today and joshua was…
went into walsall today and joshua was amazing sorting my boarding passes out & phoning tui on my behalf , bery helpful & friendly
June 18, 2026
Unprompted review
Reply from Hays Travel - Walsall
Jill,
We're so happy to hear our team member provided such amazing and helpful service. We appreciate your kind words!
Kind Regards
Hays Travel
From the moment you walk in you feel…
From the moment you walk in you feel comfortable with the environment and the staff.they are so helpful and put you at ease with their manner and profession ism.
June 16, 2026
Reply from Hays Travel - Walsall
We are so pleased to hear you felt comfortable and at ease with our team. Thank you for your wonderful feedback! Hope you have a lovely time! Mia :)
Good experience at Hays Travel
Good experience at Hays Travel, Walsall. Josh, our Travel Agent, was very helpful + and answered all our questions/concerns in a friendly and professional manner.
Nothing was too much trouble.
Will be using Hays Travel again in the future.
June 7, 2026
Reply from Hays Travel - Walsall
We are so pleased you had a good experience with us. We are glad he was helpful and answered all your questions. We look forward to supporting you again. Have a lovely holiday. Josh:)
Reply from Hays Travel - Walsall
We are so pleased you had a positive experience with us. Have a lovely holiday. Shannon :)
Helpful staff to sortmout booking for us
June 5, 2026
Reply from Hays Travel - Walsall
Thank you for your lovely feedback, we appreciate your kind words. Shannon :)
Staff were very helpful
June 6, 2026
Reply from Hays Travel - Walsall
We are so glad our team was able to help you, we appreciate your kind words and hope you have a lovely holiday. Amelia :)
Shannon made it so easy for us to book…
Shannon made it so easy for us to book very professional, knowledge and friendly
June 10, 2026
Reply from Hays Travel - Walsall
Robert,
We're so glad we made your booking easy. Thank you for your kind words!
Kind Regards
Hays Travel
Amelia delt with my holiday enquiry to…
Amelia delt with my holiday enquiry to Egypt, booked the holiday also.. Amelia sorted out everything I needed nothing was to much trouble, phone calls & emails keeping me informed all the time.. looking forward to my holiday, + many more bookings through Hays Travel to come..
May 31, 2026
Reply from Hays Travel - Walsall
Simon Baker,
Thank you for sharing your wonderful experience! We are so pleased to hear that we made your booking process seamless. We look forward to assisting you with future holidays.
Kind Regards
Hays Travel Walsall
Reply from Hays Travel - Walsall
Thank you for your kind words. We appreciate your feedback.
Kind Regards
Hays Travel
The woman who took our booking for our…
The woman who took our booking for our holiday was fantastic she was excellent at her job and nothing was to much trouble. Highly recommend hays travel .
June 6, 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful review! We are so pleased to hear that our team provided such excellent service for your holiday booking. We appreciate your recommendation.
Kind Regards
Hays Travel
Stress free booking
We had a great experience booking our holiday through Hays Travel. Lydia took the time to understand our requirements and provided suitable options. She helped make the entire booking process smooth and stress free.
May 13, 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful feedback! We are so pleased we could make your holiday booking smooth and stress-free. We appreciate you choosing us.
Kind Regards
Hays Travel
Great staff
Although there were problems trying to book the holiday we had chosen the member of staff who dealt with us soon resolved the problem and our holiday was booked. The staff at the Walsall branch are all very helpful and friendly.
June 3, 2026
Reply from Hays Travel - Walsall
We're so pleased our team could quickly resolve any booking issues and ensure your holiday was secured. Thank you for your kind words about our helpful staff!
Kind Regards
Hays Travel
My travel agent of choice
I love how Shannon knows my family requirements and preferences, she makes the process simple while offering competitive prices. Even though I dont live close, Shannon is my go to travel agent.
June 2, 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful review. We are so pleased to know we make your travel planning simple and offer competitive prices. We appreciate your loyalty!
Kind Regards
Hays Travel
Reply from Hays Travel - Walsall
Thank you for your lovely review! :)
Josh was fantastic !
Josh was fantastic !! He made the booking easy and was full of great information.
June 2, 2026
Reply from Hays Travel - Walsall
We are so pleased to hear about your positive booking experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Walsall
Brett,
Thank you for your kind words. We are so pleased you had a positive experience with us.
Kind Regards
Hays Travel
As always very helpfull lots of…
As always very helpfull lots of choices ,
Very friendly staff
May 29, 2026
Reply from Hays Travel - Walsall
We are happy you had a positive experience in store with us and glad we found your perfect holiday. Shannon :)
When I went in to shop all staff were…
When I went in to shop all staff were happy & joyfull the girl who felt with my request was called Shannon who was very knowledgeable and helpful , that’s why I booked Shannon’s communication skills are second to none , I was very happy with the service💯
May 24, 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful review! We are so pleased to hear our team provided such helpful and knowledgeable service. We appreciate your kind words.
Kind Regards
Hays Travel
Joshua
Joshua , was extremely patient whilst trying to arrange a city break for us .
Nothing was too much trouble , he appeared well informed and was a delight to deal with .
May 26, 2026
Reply from Hays Travel - Walsall
Thank you for your wonderful review! We are so pleased to hear that we could assist you in arranging your city break. We are so glad you was happy with the service you recived and hope you have a wondeful holiday. Josh :)
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