Hays Travel - Wareham Reviews 392

TrustScore 5 out of 5

4.9

8a South Street, BH20 4LT Wareham, GB


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Rated 5 out of 5 stars

Tam, the lovely lady who helped me, was delightful. She listened to everything I was looking for and found suggestions that I hadn't even thought of that were perfect. Friendly, welcoming, helpful. Th... See more

Company replied

Rated 5 out of 5 stars

There were two reasons for going to Hays Travel in Wareham. Firstly we had to take our passports before our next holiday. India dealt with this admin task quickly and without any fuss. The second reas... See more

Company replied

Rated 5 out of 5 stars

Chloe listened carefully to our long list of requirements and responded with thoughtful recommendations. She did this in a polite, cheerful way and was very knowledgeable. Once we had made our fin... See more

Company replied

Rated 5 out of 5 stars

We booked the holiday we wanted having been given useful advice about Majorca and the hotel and flight deals available. Hays travel agent India was very helpful and pleasant. Thank you for combining a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8a South Street, BH20 4LT, Wareham, United Kingdom

  • 01929 552455

4.9

Excellent

TrustScore 5 out of 5

392 reviews

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4.9

All reviews

(392)

116,676 reviews in the last 12 months

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Rated 5 out of 5 stars

Tam - an absolute star

Tam, the lovely lady who helped me, was delightful. She listened to everything I was looking for and found suggestions that I hadn't even thought of that were perfect. Friendly, welcoming, helpful. They were very knowledgeable, excellent as someone booking for the first time.

June 19, 2026
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Reply from Hays Travel - Wareham

We're so glad to hear you had such a positive experience! It's wonderful that we could provide helpful suggestions and make your first booking seamless. Thank you for your kind words.

Rated 5 out of 5 stars

The ladies from the Wareham office…

The ladies from the Wareham office could not of been happier to of served us , they double checked all aspects of our special trip , just from start to finish brilliant we,ve had a few bad experiences with others but could not fault them

June 21, 2026
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Reply from Hays Travel - Wareham

We're so pleased to hear our team in Wareham provided such brilliant service for your special trip, double-checking every detail. Thank you for your kind words!

Rated 3 out of 5 stars

I booked my flight to Berlin through…

I booked my flight to Berlin through Hays Travel. I spoke to Anita who was such a chatterbox she did not give me options for times to fly from Heathrow to Berlin. An had to go back to change my flight times to a earlier flight from Heathrow. After I did my own research on my laptop.

June 7, 2026
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Reply from Hays Travel - Wareham

Thank you for your feedback regarding your flights. I understand that the amendment has now been rectified and trust you are happy with the flights booked.
Annette

Rated 5 out of 5 stars

Hays travel Wareham

Hays travel Wareham, wonderfully friendly and helpful staff, that is why we book all our holidays through them.

June 14, 2026
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Reply from Hays Travel - Wareham

We are so pleased you consistently choose us for your holidays. Thank you for your kind words about our friendly and helpful team!

Rated 5 out of 5 stars

Tam was lovely

Tam was lovely, nothing was to much trouble

June 12, 2026
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Reply from Hays Travel - Wareham

We are so glad to hear this. Thank you for your kind words and positive feedback. We appreciate it.

Rated 5 out of 5 stars

Excellent service from India

Excellent service from India

June 6, 2026
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Reply from Hays Travel - Wareham

We're glad you enjoyed your experience and thank you for always trusting in us. Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

The travel

The travel
Agent we saw was very noligablec about the cruise gave us advice and time to think about what was said

June 7, 2026
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Reply from Hays Travel - Wareham

We're happy to hear our agent provided knowledgeable advice and ample time for your cruise decision. Thank you for your positive feedback!

Rated 5 out of 5 stars

Usual professional service from Hays Travel - Wareham

There were two reasons for going to Hays Travel in Wareham. Firstly we had to take our passports before our next holiday. India dealt with this admin task quickly and without any fuss. The second reason was to book a cruise we are going on in 2028. We are going on it with another couple. India explained everything we needed to know about the cruise, the cost, the itinerary etc. She helped us select the most appropriate cabin and choose our dining preference. This is the 10th cruise we have booked through Hays Travel over the last 4 fours and would highly recommend them to help with booking your holiday.

June 5, 2026
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Reply from Hays Travel - Wareham

We are so pleased to hear about your positive experience with us and that we could assist with your passport administration and cruise booking. It's wonderful to know you found our service helpful and professional. Thank you for your continued loyalty!

Rated 5 out of 5 stars

Everything was explained really well…

Everything was explained really well which made the whole booking process easy. As you get older it’s takes a minute to take it all in. I was never rushed and that was really helpful

June 3, 2026
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Reply from Hays Travel - Wareham

We are so pleased to hear that our clear explanations made your booking experience easy and stress-free. Thank you for your kind words!

Rated 5 out of 5 stars

outstanding

outstanding, friendly service. All the time in the world for the customer, excellent staff.

June 2, 2026
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Reply from Hays Travel - Wareham

We are so pleased to hear our team provided excellent, friendly service. Thank you for your taking the time to leave this review :)

Rated 5 out of 5 stars

We booked the holiday we wanted having…

We booked the holiday we wanted having been given useful advice about Majorca and the hotel and flight deals available. Hays travel agent India was very helpful and pleasant. Thank you for combining a good service with an enjoyable experience.

June 2, 2026
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Reply from Hays Travel - Wareham

Thank you for your wonderful 5-star review! We are so pleased we could help you find your ideal holiday to Majorca. We appreciate your kind words.

Rated 5 out of 5 stars

Tam was happy to help me book a flight

Tam was happy to help me book a flight, her 1st day in the role & provided a friendly great service.

June 2, 2026
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Reply from Hays Travel - Wareham

We are so glad to hear we provided such great service, especially on a first day! Thank you for your kind words.

Rated 5 out of 5 stars

Very friendly welcome and good advice…

Very friendly welcome and good advice also time spend in getting the flights i required overal a good experience.

May 23, 2026
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Reply from Hays Travel - Wareham

We're so glad you had a good experience and appreciate your kind words about our service!

Rated 5 out of 5 stars

Spoke to Annette who knew about…

Spoke to Annette who knew about everything and was confident, friendly and informative.thanks

May 30, 2026
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Reply from Hays Travel - Wareham

Thank you for your wonderful review! We are so pleased to hear you had such a great experience with us.

Rated 5 out of 5 stars

Friendly staff members

Friendly staff members, very quick and easy to book. India is always very efficient and helpful.

May 28, 2026
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Reply from Hays Travel - Wareham

Thank you for your wonderful 5-star review! We are so glad you found our booking process quick and easy. Thank you for continuing to bear us in mind for your holidays.

Rated 5 out of 5 stars

Prompt Professional and a pleasure to deal with

I have been using Hays Travel for many years and they always manage to get me exactly what I request. I have been dealing with Ellie-Mai Roberts and she is very helpful, professional and quick at dealing with requests. I would y recommend Hays Travel if you are looking for a holiday.

May 21, 2026
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Reply from Hays Travel - Wareham

Thank you for your wonderful feedback! We are so pleased to hear that we consistently meet your holiday requests. We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Great service as always

Great service as always. Not rushed and given plenty of information.

May 21, 2026
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Reply from Hays Travel - Wareham

Thank you for taking the time to leave us this lovely review. We are so glad you had a great experience with us!

Rated 5 out of 5 stars

Excellent service

Excellent service,Gavin went through all the details and explained everything to us which made booking very easy.

May 3, 2026
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Reply from Hays Travel - Wareham

Thank you for your kind words it's greatly appreciated and it was a pleasure helping you with your booking.

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