I recently booked a holiday to turkey with a lady called Tam at the Wareham store and I couldn’t be more happier with the service I was given. She found the best deal for me and my family ensuring all... See more
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I recently booked a holiday to turkey with a lady called Tam at the Wareham store and I couldn’t be more happier with the service I was given. She found the best deal for me and my family ensuring all... See more
Company replied
Hays travel Wareham have polite, helpful and staff who are always willing to go that extra mile to organise holidays, that is why we always book our holidays with them. Thoroughly recommend Hays Trave... See more
Company replied
There were two reasons for going to Hays Travel in Wareham. Firstly we had to take our passports before our next holiday. India dealt with this admin task quickly and without any fuss. The second reas... See more
Company replied
Chloe listened carefully to our long list of requirements and responded with thoughtful recommendations. She did this in a polite, cheerful way and was very knowledgeable. Once we had made our fin... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
8a South Street, BH20 4LT, Wareham, United Kingdom
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Abi, 100% made my day. Not only was she fast & efficient, she know exactly what we wanted. Thank you Abi for one again making it smooth running

Reply from Hays Travel - Wareham
Ellie was lovely talked me through everything as I haven't booked a holiday for over 30 years

Reply from Hays Travel - Wareham
Ellie and her colleagues were really helpful and there was good communication throughout the process.

Reply from Hays Travel - Wareham

Reply from Hays Travel - Wareham
From the minute Lindsay took my phone call I felt she really listened to my request and was determined to try to meet my needs I was very specific which she appreciated and By the time was extremely helpful and knowledgable Subsequent visit and calls were likewise On her day off I saw other team members who were equally as patient .I will have no hesitation in booking with Hays Wareham again

Reply from Hays Travel - Wareham

Reply from Hays Travel - Wareham
Ellie was fantastic, she was patient with me whilst I changed my mind countless times, she understood what I was looking for and her thoroughness is second to none, thank you x

Reply from Hays Travel - Wareham
Emily was extremely helpful and patient with us as we chose our holiday with Hays...she explained all our options and talked us through all processes. We'd definitely recommend Emily and Hays Wareham for anyone wanting high quality service when booking their holidays!!

Reply from Hays Travel - Wareham
A first class service. Lindsay is very professional and has great customer service skills.
Everything I asked for was provided and have no hesitation in using this service again.

Reply from Hays Travel - Wareham
The manager worked really hard to understand and fulfil our needs

Reply from Hays Travel - Wareham
Agent was very patient with us! Wasn't sure about booking a 3 or 4 night break. Worked hard and we are looking forward to our holiday.

Reply from Hays Travel - Wareham
They were extremely helpful, responsive by email and generally a fantastic friendly service. We would use again.

Reply from Hays Travel - Wareham
I can’t recommend Wareham Hays Travel enough! Ellie has been absolutely fantastic in helping us find our special holiday! Thank you so much Ellie! We will definitely be back to see you for our next holiday!

Reply from Hays Travel - Wareham
Lindsay listened to our requests and concerns and acted promptly to achieve the result we wanted - to book a specific room at a specific hotel.
She then followed up with the hotel to ensure that the booking was confirmed.
Well done, a pleasure to work with.

Reply from Hays Travel - Wareham
Great service, polite, helpful, courteous and patient.
Looking forward to our holiday!

Reply from Hays Travel - Wareham
Have booked with Hays Travel before, have always been very helpful, explain all the options available
which makes it easier to decide on what to book.
We went back to Abi at Wareham because she is
friendly and extremely helpful. Would recommend
them.

Reply from Hays Travel - Wareham
Knowledgeable, friendly non pushy advisor. She listened to what we wanted and came up with what I'm hoping is exactly what we want

Reply from Hays Travel - Wareham
The lady that helped us was very happy to help us. We are 4 ladies who travel abroad every year. We all have different expectations so our adviser was so patient and explained the different options and prices available to us. She was willing to swap things around to give us the top savings. I would recommend hays travel in wareham dorset to everyone. Nothing is too much trouble and the staff are knowledgeable. Left booking a cruise for next may 2025 and all looking forward to next year's holiday

Reply from Hays Travel - Wareham
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