Hays Travel - Wareham Reviews 

406
TrustScore 5 out of 5

4.9

8a South Street, BH20 4LT Wareham, GB


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Rated 5 out of 5 stars

I recently booked a holiday to turkey with a lady called Tam at the Wareham store and I couldn’t be more happier with the service I was given. She found the best deal for me and my family ensuring all... See more

Company replied

Rated 5 out of 5 stars

Hays travel Wareham have polite, helpful and staff who are always willing to go that extra mile to organise holidays, that is why we always book our holidays with them. Thoroughly recommend Hays Trave... See more

Company replied

Rated 5 out of 5 stars

There were two reasons for going to Hays Travel in Wareham. Firstly we had to take our passports before our next holiday. India dealt with this admin task quickly and without any fuss. The second reas... See more

Company replied

Rated 5 out of 5 stars

Chloe listened carefully to our long list of requirements and responded with thoughtful recommendations. She did this in a polite, cheerful way and was very knowledgeable. Once we had made our fin... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8a South Street, BH20 4LT, Wareham, United Kingdom

  • 01929 552455

4.9

Excellent

TrustScore 5 out of 5

406 reviews

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4.9

All reviews

(406)

119,924 reviews in the last 12 months

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Rated 5 out of 5 stars

Abi M

Abi, 100% made my day. Not only was she fast & efficient, she know exactly what we wanted. Thank you Abi for one again making it smooth running

November 5, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you for your lovely comments on Abi! I will pass this message along to her.

Kind regards
Ellie

Rated 5 out of 5 stars

Very helpful

Ellie was lovely talked me through everything as I haven't booked a holiday for over 30 years

October 17, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you for your lovely comments!

Kind regards,
Ellie

Rated 5 out of 5 stars

Ellie and her colleagues were really…

Ellie and her colleagues were really helpful and there was good communication throughout the process.

October 11, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you so much for you lovely review!

I'm glad we managed to get your family holiday all booked for you :)

Emily

Rated 5 out of 5 stars

superb

once again very good service from Hays Travel in wareham

October 8, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you so much for giving us the opportunity to help with this lovely cruise booking. We are always happy to help :)

Thanks
Abi

Rated 5 out of 5 stars

November Sunshine

From the minute Lindsay took my phone call I felt she really listened to my request and was determined to try to meet my needs I was very specific which she appreciated and By the time was extremely helpful and knowledgable Subsequent visit and calls were likewise On her day off I saw other team members who were equally as patient .I will have no hesitation in booking with Hays Wareham again

October 5, 2024
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Reply from Hays Travel - Wareham

Thank you so much for taking the time to leave such a lovely review.
I am pleased we managed to find something to suit your.
We hope you have a lovely time away .
Lindsay

Rated 5 out of 5 stars

Excellent Service

Excellent Service, Friendly, Helpful, Fast, and Efficient

September 25, 2024
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Reply from Hays Travel - Wareham

Thank you for your lovely comments, I will pass these on Abi!

Ellie

Rated 5 out of 5 stars

Ellie was fantastic

Ellie was fantastic, she was patient with me whilst I changed my mind countless times, she understood what I was looking for and her thoroughness is second to none, thank you x

September 26, 2024
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Reply from Hays Travel - Wareham

Thank you for your lovely comments!

Kind regards
Ellie :)

Rated 5 out of 5 stars

Emily was extremely helpful and patient…

Emily was extremely helpful and patient with us as we chose our holiday with Hays...she explained all our options and talked us through all processes. We'd definitely recommend Emily and Hays Wareham for anyone wanting high quality service when booking their holidays!!

September 20, 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time to leave a review of Emily's service. I am glad that she was able to help with your Caribbean cruise. What a lovely itinerary.

Thanks
Abi

Rated 5 out of 5 stars

A first class service

A first class service. Lindsay is very professional and has great customer service skills.

Everything I asked for was provided and have no hesitation in using this service again.

September 13, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you for taking the time to write a lovely review about your experience with Lindsay!

I'm glad she managed to find everything you were looking for :)

Emily

Rated 5 out of 5 stars

Excellent service

The manager worked really hard to understand and fulfil our needs

September 10, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you for taking the time to leave a review of Emily's service. We will be sure to pass your kind comments on to her.

Kind Regards
Abi

Rated 5 out of 5 stars

Agent was very patient with us

Agent was very patient with us! Wasn't sure about booking a 3 or 4 night break. Worked hard and we are looking forward to our holiday.

September 1, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you for taking the time to write a lovely review on Ellie's service!

I'm pleased she managed to get what you wanted :)

Emily

Rated 5 out of 5 stars

Extremely helpful

They were extremely helpful, responsive by email and generally a fantastic friendly service. We would use again.

September 7, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you for taking the time to leave a review of our service. We will be pleased to pass your comments to Lindsay.

Rated 5 out of 5 stars

Ellie is fabulous at Wareham Hays Travel

I can’t recommend Wareham Hays Travel enough! Ellie has been absolutely fantastic in helping us find our special holiday! Thank you so much Ellie! We will definitely be back to see you for our next holiday!

September 6, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you so much for your lovely review! I am so glad I was apart of booking your special holiday!

Kind regards
Ellie

Rated 5 out of 5 stars

Lindsay listened to our requests and…

Lindsay listened to our requests and concerns and acted promptly to achieve the result we wanted - to book a specific room at a specific hotel.
She then followed up with the hotel to ensure that the booking was confirmed.
Well done, a pleasure to work with.

September 3, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you so much for taking the time to leave a review of our service. We will be sure to pass your comments on to Lindsay

Rated 5 out of 5 stars

Great service

Great service, polite, helpful, courteous and patient.
Looking forward to our holiday!

September 5, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you for taking the time to leave a review of our service.

Rated 5 out of 5 stars

Have booked with Hays Travel before

Have booked with Hays Travel before, have always been very helpful, explain all the options available
which makes it easier to decide on what to book.
We went back to Abi at Wareham because she is
friendly and extremely helpful. Would recommend
them.

August 30, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you so much for taking the time to leave a review of our service. I'm glad that we were able to help with your lovely cruise holiday.
Kind Regards
Abi

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, friendly non pushy advisor. She listened to what we wanted and came up with what I'm hoping is exactly what we want

August 30, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you taking the time to leave a review of our service. We greatly appreciate it and we are glad we were able to help with your holiday plans.

Thanks
Abi

Rated 5 out of 5 stars

The lady that helped us was very happy…

The lady that helped us was very happy to help us. We are 4 ladies who travel abroad every year. We all have different expectations so our adviser was so patient and explained the different options and prices available to us. She was willing to swap things around to give us the top savings. I would recommend hays travel in wareham dorset to everyone. Nothing is too much trouble and the staff are knowledgeable. Left booking a cruise for next may 2025 and all looking forward to next year's holiday

August 27, 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you so much for taking the time to write a lovely review!

I'm pleased that I managed to get exactly what you wanted :)

Emily

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