Hays Travel - Wareham Reviews 

408
TrustScore 5 out of 5

4.9

8a South Street, BH20 4LT Wareham, GB


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Rated 5 out of 5 stars

I recently booked a holiday to turkey with a lady called Tam at the Wareham store and I couldn’t be more happier with the service I was given. She found the best deal for me and my family ensuring all... See more

Company replied

Rated 5 out of 5 stars

Hays travel Wareham have polite, helpful and staff who are always willing to go that extra mile to organise holidays, that is why we always book our holidays with them. Thoroughly recommend Hays Trave... See more

Company replied

Rated 5 out of 5 stars

There were two reasons for going to Hays Travel in Wareham. Firstly we had to take our passports before our next holiday. India dealt with this admin task quickly and without any fuss. The second reas... See more

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Rated 5 out of 5 stars

Chloe listened carefully to our long list of requirements and responded with thoughtful recommendations. She did this in a polite, cheerful way and was very knowledgeable. Once we had made our fin... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8a South Street, BH20 4LT, Wareham, United Kingdom

  • 01929 552455

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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4.9

All reviews

(408)

120,207 reviews in the last 12 months

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Rated 5 out of 5 stars

Will definately be using Hays Travel…

Will definately be using Hays Travel shop in Wareham for future holidays. Excellent service and attention from Lindsay. We are just looking forward to a lovely cruise now.

August 12, 2024
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Reply from Hays Travel - Wareham

Thank you for your lovely comments! We are so glad we found you the holiday you were hoping for!

Rated 5 out of 5 stars

Emily was welcoming,introduced herself…

Emily was welcoming,introduced herself and explained every detail, including pros and cons, dos and don’ts. Emily shared her own personal cruising experiences with us.
Although we are travelling as a trio of sisters, I felt that she took into account each of our individual needs as opposed to treating us as a group. Very keen to share her knowledge, about the cruise we had chosen, the layout of the ship and showed us a diagram of where our shared cabin would be, we reserved it immediately. Emily is a credit to Hays Wareham. I know she is due to go off on maternity leave in October so will not be available to guide us through to departure, was very reassuring in explaining a colleague would follow through. Emily also explained about thoroughly about insurance. Emily took into account we were first time cruisers and was able to dispel some of the myths! We felt safe in her hands. Please acknowledge and reward her in some way
I really valued her in person service, It makes such a refreshing change (in this digital era) thanks to Emily I know we are going to enjoy our cruise and tours.
Thank you

August 15, 2024
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Reply from Hays Travel - Wareham

Thank you so much for taking the time to write such a kind review!

I'm pleased I managed to book the perfect holiday for you and your sisters!! I can't wait to hear how you got on when I'm back from Maternity leave :)

Kind Regards,
Emily

Rated 5 out of 5 stars

A happy experience

I was warmly greeted, the service was quick and efficient. I knew what was happening all the time and it all made for a very happy experience.

August 17, 2024
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Reply from Hays Travel - Wareham

Thank you for your lovely comments! So glad we got everything sorted for you :D

Kind regards
Ellie

Rated 5 out of 5 stars

Friendly helpful customer service

Emily listened to our individual concerns & helped us in decision making. The whole experience was friendly, professional & our holiday was easy to book. Would always go into Hays for advice & support

August 14, 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time to leave a review of our service. We are always happy to help with any concerns you may have.

Thanks
Abi

Rated 5 out of 5 stars

Ellie- Mai was very helpful and…

Ellie- Mai was very helpful and knowledgeable and made the whole booking process very easy

August 13, 2024
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Reply from Hays Travel - Wareham

Thank you for your lovely comments! I am so glad you got what you wished for.

Kind regards
Ellie

Rated 5 out of 5 stars

branch and…

Popped in to the wareham branch and spoke to lindsay who was super helpful as I only had dates and airport choice but no destination! After choosing majorca lindsay ran though hotel choices and showed me maps of the area and transfer times from the airport. I felt fully informed before making my final choice of area and hotel due to lindsays helpfulness and friendly enthusiasm. She is definitely a great addition to the team .

July 13, 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time to leave such lovely feed back. I am really pleased we managed to find you something that ticked all the boxes. Lindsay :-)

Rated 5 out of 5 stars

Fantastic company-the staff are…

Fantastic company-the staff are fabulous-so helpful.

July 24, 2024
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Reply from Hays Travel - Wareham

Thank you so much for your lovely feedback!
We hope you're looking forward to your trip :)

Emily

Rated 5 out of 5 stars

Cruise

Everything was good staff were very friendly and helpful, all went very smoothly, communication was excellent.

July 13, 2024
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Reply from Hays Travel - Wareham

Thank you for your lovely comments! We are glad we can help :D

Kind Regards,
Ellie

Rated 5 out of 5 stars

Great deals, they always find me one

I recently booked a holiday with hays travel in wareham, the girls in there are very knowledgeable and always happy to help particularly Ellie and Abi. Nothing is too much trouble, they always find me a great deal.

July 19, 2024
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Reply from Hays Travel - Wareham

Thank you for your lovely comments about me & Abi. We are so glad we found you the perfect holiday!

Rated 5 out of 5 stars

very helpful

July 10, 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time to write a review!

I'm pleased we managed to find the right holiday :)

Lindsay

Rated 5 out of 5 stars

Fantastic helpful service

Fantastic helpful service. Very thorough search & clear advice. Price matched my holiday & allows monthly instalments. Brilliant! Thank you Abi!

July 9, 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time to leave a review of my service. I am so glad we were able to help with your proposed holiday. Thank you for all coming to Hays Travel.

Thanks
Abi

Rated 5 out of 5 stars

Lovely service

Lovely service, very efficient, friendly and knowledgable.

June 30, 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time to leave a review of our service.

Thanks
Abi

Rated 5 out of 5 stars

First time ever used Hays

First time ever used Hays, India at the Wareham branch was great, nothing was to much trouble for her, a really lovely girl. Would definitely recommend.

June 26, 2024
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Reply from Hays Travel - Wareham

Thank you for your lovely comments!

Kind regards
India

Rated 5 out of 5 stars

Friendly, helpful and excellent.

We would highly recommend the excellent friendly staff who are always helpful and well informed and take the time to find what we are looking for.
Thank you Emily.

June 2, 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time to leave a review of our service. I will be sure that Emily sees your lovely comments.

Thanks
Abi

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