Hays Travel - Warminster Reviews 

Courtneigh and the other lovely girl on the money till were amazing, been trying to book stuff for ages and Courtneigh sorted us out so efficiently and on a Sunday. Thank you so much girls

Dale made the experience very smooth he was very informative, we changed our minds quite a bit and he still got what we wanted, it was a very great happy experience, really friendly staff, made for a great visit

Absolutely amazing service from start to finish. Our holiday was cancelled whilst on the runway. The next day I went into the branch and they couldn't have been more helpful. Courtneigh listened to me, understood my issues, budget, questions and more! I wasn’t pushed at any point or over sold on anything. She managed to print everything I needed and also book our parking. I was in there for nearly 2 hours. We managed to find a last minute getaway for the following day. I honestly couldn’t recommend this branch enough. I am forever grateful for all their help and knowledge. Thank you.

Staff provided the information required and appeared to be well informed and knowledgeable.

Very helpful knowledgeable assistant i think her name was Courtney.

Great customer care

Excellent service and knowledgeable about the location we wanted and did exactly what we asked and very polite and helpful

I recently booked a holiday to Turkey for the second time through Hayes Travel, and my experience with Dale was exceptional. He really took the time to understand my preferences and the details I was looking for in my trip. Dale provided me with sensible options that aligned perfectly with my expectations, making the decision-making process much easier. His helpfulness and willingness to address my questions made the entire booking experience smooth and enjoyable. Overall, I highly recommend reaching out to Dale at Hayes Travel if you’re considering planning a holiday.

I met with Liam of Hays Travel on two occasions, first to explore and possible cruise and secondly with my wife, to purchase one. Liam was clear speaking (I am hard of hearing) and helpful throughout. He showed a willingness to explore different options and we did not feel pressurised at any point. A charming young man and a big plus for Hays.

Courtneigh was so helpful and informative from start to finish. She responded to my messages and emails quickly and efficiently. Also has a super friendly telephone manner. Courtneigh you are an absolute star and a credit to the Warminster branch. Thank you again for a great booking experience.

Very friendly and helpful young man. Very patient and answered all our questions.

Megan very patient gave us lots of options & price ranges & different ways to pay. All staff very friendly day we were there

The company would have had 5 stars but for the stress caused by the travel insurance .we had paid for insurance and then when I went to give them our medical history they declined the insurance leading to us cancelling the insurance and having to find our own insurance .we an get insurance no problem but as our cruise is in 2027 we cannot get insurance until 2026. Also if we chose to cancel the cruise we would not get our deposit back. Which I find unfair as it is two years away and that booking could easily be sold in two years .we now have to wait a year to get insurance . Hays should have a more in depth medical insurance available.

Liam was great and helped me find exactly what I needed.

Liam was the young man that dealt with us and could not have been more helpful and courteous a great ambassador for the firm and certainly restoring my faith in the younger members of society well done young man

Such friendly and informative staff and always very welcoming

Very very good

Very helpful, excellent service

The amount of effort that you put into getting the holiday sorted 🙂