Courtney was outstanding AGAIN. We went in with lots of idea's of where we wanted to go and she took so much time and effort searching everything, showing us the resorts, advising us which of them wou... See more
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It was our first experience going into a travel agent to book a holiday. We were met with a warm friendly atmosphere that helped us relax and enjoy the experience. Courtneigh helped us with our enq... See more
Company replied
Courtney was really helpful and patient as we went through which cruises we were interested in. We have never booked via an agent before but would be happy to do so in the future. We are confident tha... See more
Company replied
Always a pleasure to visit Hays Travel Warminster to book or enquire about a holiday. They are all super friendly, professional and nothing is too much trouble. On this occasion Courtney helped us t... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Three Horseshoes Mall, BA12 9BT, Warminster, United Kingdom
- 01985878581
4.9
Excellent
538 reviews
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Courtneigh was wonderful
Courtneigh was wonderful, polite and very informative. Thank you.
August 13, 2026
Reply from Hays Travel - Warminster
Thank you so much for your kind words! It was a pleasure helping you to get your cruise sorted and I hope that you have an amazing time! - Courtneigh :)
Always book with hays
Always book with hays
Staff great and knowledgeable
Any problems sorted
Booking process very easy
July 31, 2026
Reply from Hays Travel - Warminster
Thank you for your kind words - Team Warminster :)
Very helpful and friendly staff. I have used them before and will use them again.
Very helpful and friendly staff.
August 5, 2026
Reply from Hays Travel - Warminster
Hello, thank you very much for leaving us such a lovely 5* review, thanks for booking with us! - Team Warminster :)
Always book holidays with Hays
Always book holidays with Hays, they are very helpful and as my husband has Parkinsons manage to get hotel that are best for him
July 28, 2026
Reply from Hays Travel - Warminster
Hello, thank you very much for leaving us a lovely review, thank you for booking with us again - Team Warminster :)
Friendly helpful approach and left…
Friendly helpful approach and left having booked just what we wanted. That’s the kind of service you wish to have!
August 4, 2026
Reply from Hays Travel - Warminster
Thank you for your wonderful feedback! We are so pleased to hear that our approach was friendly and helpful, and that you found exactly what you were looking for. We appreciate your kind words!
Being our first time booking with Hays…
Being our first time booking with Hays travel we found the experience quick and efficient. Everything was explained clearly and we'll be back.
August 2, 2026
Reply from Hays Travel - Warminster
Thank you for your feedback! It was a pleasure helping you get your cruise booked - Courtneigh :)
Reply from Hays Travel - Warminster
Hello, thank you so much for leaving us such a lovely 5* review, thanks for booking with us again! - Team Warminster :)
Megan was really helpful and patient…
Megan was really helpful and patient with us, and found us the perfect holiday
July 29, 2026
Reply from Hays Travel - Warminster
Thank you so much for your wonderful 5-star review! We are delighted to hear that our team member was so helpful and patient, and that you found the perfect holiday. We truly appreciate your kind words - team Warminster
Great service …
Courtney was really helpful and patient as we went through which cruises we were interested in. We have never booked via an agent before but would be happy to do so in the future. We are confident that if we have any queries we could pop in and see her and she will be just as helpful
July 18, 2026
Reply from Hays Travel - Warminster
Thank you for your wonderful feedback! We are so pleased to hear that Courtneigh was helpful and patient in assisting you with your cruise choices. We look forward to helping you again in the future.
It was our first experience going into…
It was our first experience going into a travel agent to book a holiday. We were met with a warm friendly atmosphere that helped us relax and enjoy the experience.
Courtneigh helped us with our enquiry and explained everything in detail and what options were available.
We were very pleased with our first time experience and very happy to recommend your services to others.
July 26, 2026
Reply from Hays Travel - Warminster
Thank you for your kind words! I am so glad that I was able to help! - Courtneigh :)
The staff are extremely friendly and…
The staff are extremely friendly and their knowledge is second to none. Its always a pleasure to book with the team at Warminster.
July 25, 2026
Reply from Hays Travel - Warminster
Thank you for your 5* review, As always it was a pleasure helping you get your holiday sorted! - Courtneigh :)
Dale helped us to book a cruise
Dale helped us to book a cruise. He gave us lots information about the cruise boat. Also what we would see along the Cruise.
We are always happy to go to Hays Travel.
July 23, 2026
Reply from Hays Travel - Warminster
Thank you for your feedback! - Dale
Very helpful staff
Very helpful staff. Excellent advice and useful information regarding our travel plans.
July 24, 2026
Reply from Hays Travel - Warminster
Thank you for your kind words. It was a pleasure helping you get your holiday sorted - Courtneigh :)
The young lady who dealt with us was…
The young lady who dealt with us was very knowledgable. We got what we wanted.
July 22, 2026
Reply from Hays Travel - Warminster
Thank you for your fantastic feedback! - Team Warminster
They are always very helpful and will…
They are always very helpful and will go the extra mile to assist.
July 14, 2026
Reply from Hays Travel - Warminster
Thank you for your kind words! It is always a pleasure to help you get your holiday sorted! - Courtneigh :)
Excellent service by Courtney
Courtney was outstanding AGAIN. We went in with lots of idea's of where we wanted to go and she took so much time and effort searching everything, showing us the resorts, advising us which of them would best suit us. Nothing was too much trouble for her. She was really lovely with our daughter, who is hard of hearing and autistic, making her feel relaxed and involved. Cannot recommend both Hays of Warminster and especially Courtney.
July 19, 2026
Reply from Hays Travel - Warminster
Thank you for your kind words! It really means a lot to me! I am so glad that I have been able to help you get your holiday sorted again, and I hope you all have an amazing time away! - Courtneigh :)
Very professional
Very professional, knowledgeable and helpful with advice. Megan is always pleasant and welcoming. It’s because of these qualities within this branch that we will continue to use their services.
June 30, 2026
Reply from Hays Travel - Warminster
Hello, thank you so much for leaving such a lovely review. It is always a pleasure booking your holidays! - Team Warminster :)
We were totally delighted and grateful…for all the help and advice given
We were totally delighted and grateful to the help and advice given to us when booking our Fred Olsen Cruise at the weekend. We could not have received better assistance . Very pleased and thank you .
June 28, 2026
Reply from Hays Travel - Warminster
Hello, thank you for leaving us such a lovely 5* review - thank you for booking with us - Team Warminster :)
Happy to help
Took the time to book my cruise for 8 of us nothing was to much trouble happy to help giving me options
June 23, 2026
Reply from Hays Travel - Warminster
Hello, thank you so much for leaving us such a lovely review, thanks for booking with us again! - Team Warminster :)
Easy booking for our recent holidays
Easy booking for our recent holidays. Dale and staff are excellent. Always great service.
June 19, 2026
Reply from Hays Travel - Warminster
Thank you for your kind words! Always a pleasure helping you get your holiday sorted - Courtneigh :)
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