Hays Travel - Warminster Reviews 

538
TrustScore 5 out of 5

4.9

7 Three Horseshoes Mall, BA12 9BT Warminster, GB


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Rated 5 out of 5 stars

Courtney was outstanding AGAIN. We went in with lots of idea's of where we wanted to go and she took so much time and effort searching everything, showing us the resorts, advising us which of them wou... See more

Company replied

Rated 5 out of 5 stars

It was our first experience going into a travel agent to book a holiday. We were met with a warm friendly atmosphere that helped us relax and enjoy the experience. Courtneigh helped us with our enq... See more

Company replied

Rated 5 out of 5 stars

Courtney was really helpful and patient as we went through which cruises we were interested in. We have never booked via an agent before but would be happy to do so in the future. We are confident tha... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to visit Hays Travel Warminster to book or enquire about a holiday. They are all super friendly, professional and nothing is too much trouble. On this occasion Courtney helped us t... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 7 Three Horseshoes Mall, BA12 9BT, Warminster, United Kingdom

  • 01985878581

4.9

Excellent

TrustScore 5 out of 5

538 reviews

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4.9

All reviews

(538)

122,060 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience was great and professional

The experience was great. Very helpful and booked my holiday for next year with know issues. Very professional and friendly.

The female staff member answered all my questions and many more regarding my future trip to Malta. Would definitely recommend anyone to book with the travel company Hayes of Warminster. Many thanks

June 17, 2026
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Reply from Hays Travel - Warminster

Thank you for your kind words! It was a pleasure helping you get your holiday booked - Courtneigh :)

Rated 5 out of 5 stars

Very helpful Staff very polite and…

Very helpful Staff very polite and nothing is to much trouble. Very please with service and booking service.

June 16, 2026
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Reply from Hays Travel - Warminster

We're so pleased our team was helpful and polite. Thank you for your kind words about our service!

Rated 5 out of 5 stars

Excellent service

Excellent service , Courtneigh was extremely helpful , informative and professional. She booked me , a bargain cruise , great deals and fabulous support.

June 16, 2026
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Reply from Hays Travel - Warminster

We are so pleased you had such a positive experience with Courtneigh ! Thank you for your kind words; we appreciate you choosing us!

Rated 5 out of 5 stars

Such a great team at Warminster Hays

We spoke with Dale to book our next holiday. He has helped us with a number of our holidays over the years. We trust Dale with his advice and expertise and his exceptional service.

The whole team at Warminster are, as always, super helpful, knowledgeable and give outstanding customer service. Thank you so much

June 7, 2026
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Reply from Hays Travel - Warminster

Thank you very much for leaving us such a lovely 5* review, thanks for booking with us again! - Team Warminster :)

Rated 5 out of 5 stars

Great Customer Service

Always a pleasure to visit Hays Travel Warminster to book or enquire about a holiday. They are all super friendly, professional and nothing is too much trouble.
On this occasion Courtney helped us to book a cruise and we were delighted with her patience helping to find the right cabin for us. Top marks again and hats off to Dale for managing such a welcoming branch.

June 10, 2026
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Reply from Hays Travel - Warminster

Always a pleasure to help you get your holiday sorted! - Courtneigh :)

Rated 5 out of 5 stars

Friendly helpful service well…

Friendly helpful service well appreciated,Dale ace at his Job

June 10, 2026
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Reply from Hays Travel - Warminster

Hello, thank you so much for leaving us such a lovely 5* review, thanks for booking with us again! - Team Warminster :)

Rated 5 out of 5 stars

Great service from Courtneigh in…

Great service from Courtneigh in Warminster. She was helpful, friendly and knowledgeable.

June 7, 2026
Hays Travel - Warminster logo

Reply from Hays Travel - Warminster

Hello, thank you very much for leaving us such a lovely 5* review, thanks for booking with us! - Team Warminster :)

Rated 5 out of 5 stars

Great customers service Courtney was…

Great customers service Courtney was pleasant and patience and managed to get our holiday sorted for us. Always a lovely travel
Agent friendly and professional Dale the manager always available for any concerns for their customers. The ladies in there amazing and work very hard to make sure booking your holiday is a good experience from start to finish.

June 2, 2026
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Reply from Hays Travel - Warminster

Hello, thanks so much for such a lovely 5* review, thanks for booking with us again! - Team Warminster :)

Rated 5 out of 5 stars

As always we received the best possible…

As always we received the best possible help & advice, Courtney was very helpful & knowledgeable & really helped us sort out our booking.

May 31, 2026
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Reply from Hays Travel - Warminster

We're so glad we could provide excellent help and advice for your booking. Thank you for your kind words!

Rated 5 out of 5 stars

Hays Travel Warminster

Second time I’ve used this company they always go above and beyond highly recommended as nothing is too much for them to sort out.

May 22, 2026
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Reply from Hays Travel - Warminster

Thank you so much for leaving us such a lovely review, it is always a pleasure to book your holidays! - Team Warminster :)

Rated 5 out of 5 stars

Friendly and helpful staff

Really friendly and helpful service in the Warminster branch today. We went in with an idea of what we wanted and came away with our holiday booked. The apprentice Abbie was friendly and eager to help us. Thank you to Abbie and Dale for your knowledge, we are looking forward to our 'babymoon' in Corfu.

May 29, 2026
Unprompted review
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Reply from Hays Travel - Warminster

Thank you for your kind words! - Team Warminster :)

Rated 5 out of 5 stars

Fantastic service

Second holiday booked, as usual fantastic service again, well done to all at Warminster Branch.

May 19, 2026
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Reply from Hays Travel - Warminster

Hello, thank you so much for your lovely review, thank you for booking with us again! - Team Warminster :)

Rated 5 out of 5 stars

Good team at Hays Warminster

We are very fortunate to have a good team at Warminster who are very friendly and will go out of their way to help you even if it takes a lot of their time. They not only help you with decisions during the booking of a holiday , they also help with the checking in prior to departure.

May 17, 2026
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Reply from Hays Travel - Warminster

Hello, thank you very much for leaving us such a lovely 5* review - thanks for booking with us again! - Team Warminster :)

Rated 5 out of 5 stars

Helpful.

Courtneigh was very helpful,she is very good at her job.Overall experience was very good.Well done.

May 15, 2026
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Reply from Hays Travel - Warminster

Hello, thank you very much for leaving us such a lovely 5* review - thanks for booking with us - Team Warminster :)

Rated 5 out of 5 stars

Megan was bright,cheery and informed

Megan was bright,cheery and informed, knew her job well

May 13, 2026
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Reply from Hays Travel - Warminster

We appreciate you taking the time to leave us this great review. We are so glad to hear that you had a positive experience with Megan.

Rated 5 out of 5 stars

Courtneigh was polite

Courtneigh was polite, helpful and very professional throughout. She has a good sense of humour but was happy to help and answer all questions
She is an asset to your company

May 10, 2026
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Reply from Hays Travel - Warminster

We appreciate your kind words! We're happy to hear that you found Courtneigh to be polite, helpful, and professional.

Rated 5 out of 5 stars

A very knowledgeable young man who…

A very knowledgeable young man who helped us pick the best cabin available for our upcoming cruise his name was Dale

May 3, 2026
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Reply from Hays Travel - Warminster

Thank you for your feedback! I will pass your kind words onto Dale - Courtneigh :)

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