The staff were all really nice and friendly Despite it being at the end of the day everyone was so helpful and smartly dressed The manager dealt with us Nothing was any trouble We never go anywher... See more
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Staff made you feel very welcome,booking progress easy,talk you thru everything ,talk about taking a Hays Travel card,insurance,made the whole experience worthwhile and trust them 100%
We always use Hays travel very efficient staff & friendly ystday a young lady called Grace in Warrington an asset to your company .
We walked into the shop and was greeted by a lovely young man he was very friendly made us feel comfortable listening to what we wanted and chatting to us about cruises found a cruise we were happy w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 Market Gate, WA1 1TW, Warrington, United Kingdom
- 01925399535
4.9
Excellent
788 reviews
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Quite good but not perfect
I didn't say it was great, if it was I would have given 5 stars
August 15, 2026
Reply from Hays Travel - Warrington Market Gate
Thank you for taking the time leaving me some positive feedback.
Hopefully next time i can make it perfect for you both.
Kind Regards
Kayleigh
Grace was lovely searched losts of…
Grace was lovely searched losts of venues because we weren't to sure where we wanted to go grace guided us through all the resorts and hotels and we found one we liked and the little discount we received made it even better
August 15, 2026
Reply from Hays Travel - Warrington Market Gate
It was a pleasure meeting you both.
Have an amazing time in Tenerife.
See you soon
Grace
Great service from the agent
Great service from the agent we spoke to. She was extremely helpful and found exactly what we were looking for. Her knowledge was very good.
August 6, 2026
Reply from Hays Travel - Warrington Market Gate
Thank you so much, it was lovely meeting you both.
Im sure you will have a great time exploring Croatia and your christmas getaway.
Kind Regards
Kayleigh
Kayley was very helpful and really good…
Kayley was very helpful and really good at her job with the booking process and very friendly 👏
August 11, 2026
Reply from Hays Travel - Warrington Market Gate
Thank you for the 5* review it was a lovely trip to book.
Have a fab time away for christmas.
Kind regards
Kayleigh
Egypt multi activity holiday 2027
I had already booked a diving yrip in the red sea, but wanted to extend my trip to includeba nile cruise and resort stay. Sam, the Hayes Rep, searched for a few hours to find a suitable holiday. We are very pleasef with the results and look forward to our holiday.
August 2, 2026
Reply from Hays Travel - Warrington Market Gate
Wow this was a pleasure to book.
Im sure you will both have an amazing time exploring Egypt next year.
Kind regards
Sam
Reply from Hays Travel - Warrington Market Gate
Thank you, it is always a pleasure to help.
Kind Regards
Kayleigh
Hayes travel
Kind no pressure. Informative. Enjoyable glad we booked thru u. Thank you
August 1, 2026
Reply from Hays Travel - Warrington Market Gate
Thank you so much, it was an enjoyable time booking your holiday.
Hope to see you again soon.
Kind Regards
Ellie
The staff called Ellie
The member of staff that served us Ellie was all smiles gave us different options of what was available to what we wanted from a holiday and was very patient with all the different questions we was asking
August 8, 2026
Reply from Hays Travel - Warrington Market Gate
Thank you so much, I always pride myself on my happy service im glad it made your holiday experice a good one.
Kind regards
Ellie
Excellent service as always
Excellent service as always. Joseph was excellent. He found exactly what I was looking for. He was polite caring fantastic customer service. Thank you ☺️
August 8, 2026
Reply from Hays Travel - Warrington Market Gate
Thank you so much Yvonne. It was lovely meeting you and thank you so much for my gifts.
See you soon.
Kind reagrds
Joe
Warrington Hays
Keyleigh was very helpful and informative, she did not mind the changes that we kept making to the package. Very clear and precise.
August 6, 2026
Reply from Hays Travel - Warrington Market Gate
It was pleasure booking you and your partner.
You will have a great time exploring the sights of Japan.
Kind Regards
Kayleigh
Had the answers to all our questions…
Had the answers to all our questions and booked just what we wanted
August 5, 2026
Reply from Hays Travel - Warrington Market Gate
Thank you so much Colin for your great feedback. I hope you have had a great time on your cruise.
Kind regards
Joe
Sam was amazing and showed us the…
Sam was amazing and showed us the perfect cruise for our honeymoon. We couldn't of had a better experience. Thank you Sam
August 4, 2026
Reply from Hays Travel - Warrington Market Gate
Thankyou so much I hope you had a fabulous time. Sam
Great company to book through
Kayleigh listened to what I needed and found the best solution for me. She was polite and knowledgeable an assett to your company.
August 2, 2026
Reply from Hays Travel - Warrington Market Gate
Thanks so much Sue, I am happy to help anytime. Thanks
Very professional
Very professional, courteous and knowledgeable. Found us a great holiday at a good price, sorted everything out for us, thank you
August 1, 2026
Reply from Hays Travel - Warrington Market Gate
Thankyou Martin, I hope your having a great time in Benidorm.
It’s always a pleasure to be served by…
It’s always a pleasure to be served by Joseph who shows interest in our choice of holidays and happy to help with any questions we have.
July 30, 2026
Reply from Hays Travel - Warrington Market Gate
Thankyou very much Kim and Keith, it was a pleasure as always. Thanks, Joe.
Next years trip
A very nice lady called Jenny with help from Sam sorted out our trip to Orlando next year, loved the atmosphere, would definitely recommend
July 24, 2026
Friendly service
Friendly service, seen to straight away when we entered Hays travel shop, very helpful and explained everything as we went through the process of booking our holiday. Thank you
July 16, 2026
Reply from Hays Travel - Warrington Market Gate
Thanks so much Keith, It was a pleasure. Joe.
Excellent service
Excellent service. Pleasant and professional staff who listened to what we wanted.
July 22, 2026
Reply from Hays Travel - Warrington Market Gate
Thankyou very much for your kind comments, Amelia
Reply from Hays Travel - Warrington Market Gate
Thankyou very much Edna. Joe
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