Kayleigh gave us a friendly welcome, she listened to what we wanted and worked thoroughly to provide us with a great offer, we booked our holiday with ease. Kayleigh used her experience to suggest how... See more
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The staff were all really nice and friendly Despite it being at the end of the day everyone was so helpful and smartly dressed The manager dealt with us Nothing was any trouble We never go anywher... See more
Company replied
The young girl did a fantastic job and found us a great holiday at a great price , providing everything we needed
We walked into the shop and was greeted by a lovely young man he was very friendly made us feel comfortable listening to what we wanted and chatting to us about cruises found a cruise we were happy w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 Market Gate, WA1 1TW, Warrington, United Kingdom
- 01925399535
4.9
Excellent
790 reviews
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Quick and simple to book and we got the…
Quick and simple to book and we got the information required
January 29, 2026
Reply from Hays Travel - Warrington Market Gate
Thanks very much for your kind comments. Joe
We always book our holidays with Hayes…
We always book our holidays with Hayes Travel because they are really friendly and very efficient. Especially Sarah and Joseph at Market Gate Warrington. We would advise anyone to use this shop
January 28, 2026
Reply from Hays Travel - Warrington Market Gate
Thankyou for your kind comments, Sarah
A good experience …
We booked with Ellie at the Warrington branch.
She was welcoming and easy to talk to, and found us exactly what we were looking for, and answered any question and queries we had.
It was all sorted quickly and we were very happy with the whole experience.
We will definitely go back to that store and book future holidays with Ellie.
January 25, 2026
Reply from Hays Travel - Warrington Market Gate
It was a pleasure booking your Trip to Prague
Thankyou so much, Ellie
Joseph was more that helpful every…
Joseph was more that helpful every question asked was replied professional ly great service as always
January 26, 2026
Reply from Hays Travel - Warrington Market Gate
Thanks Very much for your kind comments it was a pleasure to book your holiday. Joe
Excellent customer service
Amelia was welcoming, friendly & very helpful. She gave us options for consideration, shared her knowledge & ensured our needs were met. Excellent customer service.
January 26, 2026
Reply from Hays Travel - Warrington Market Gate
I'm happy to hear that you found my service so helpful!
Thank you for your feedback. Amelia
Ŵas really lovely she listened to what…
Ŵas really lovely she listened to what we wanted and found perfect one for me and my 2 sisters
January 18, 2026
Reply from Hays Travel - Warrington Market Gate
It was a pleasure meeting you all and booking your holiday. Thanks, Kayleigh.
A very helpful rep called Kaydee
A very helpful rep called Kaydee. She was respectful, very helpful and it was a very enjoyable experience for my first time booking with you.
January 21, 2026
Reply from Hays Travel - Warrington Market Gate
It was a pleasure booking your Alfa trip.
Thankyou so much, Kadee
So professional easy to book with good…
So professional easy to book with good customer reviews top travel agent staff all amazing thankyou
January 21, 2026
Reply from Hays Travel - Warrington Market Gate
We're so glad to hear that your booking process was easy and professional. It was a pleasure.
Thankyou,Kayleigh
It was a great experience and will definitely use Hays Travel again.
Everything was planned out perfectly for us. We wasn't rushed we added a few things and changed a few things during the booking of our trip. The lady was extremely helpful.
January 20, 2026
Reply from Hays Travel - Warrington Market Gate
I am so glad we could perfectly plan your trip to Disney, it was a pleasure
Thankyou,Ellie
Reply from Hays Travel - Warrington Market Gate
We appreciate your kind words! I am so glad I was able help book your flights and give you friendly service during your visit with us.
Thankyou,Kayleigh
Surprise 80th Birthday Holiday
Booked another holiday with Kayleigh this morning. A special holiday for my mums 80th birthday. She gave us all the information we needed as we have never booked a coach holiday before. Thanks Kayleigh .
January 18, 2026
Unprompted review
Reply from Hays Travel - Warrington Market Gate
It was a pleasure thankyou, Kayleigh
Great service
We received excellent help from the advisor, we went in looking for information on 2 possible holidays and we came out with everything we needed to know and with both of them booked.
January 10, 2026
Reply from Hays Travel - Warrington Market Gate
Thankyou so much, Kayleigh
Very good service and very polite and…
Very good service and very polite and friendly
January 17, 2026
Reply from Hays Travel - Warrington Market Gate
Thank you for your kind comments, glad I was able to find the right holiday.
Regards Kayleigh
Friendly and efficient staff
Friendly and helpful staff make booking a holiday a great experience
January 16, 2026
Reply from Hays Travel - Warrington Market Gate
Thankyou for your kind comments, Kadee
Reply from Hays Travel - Warrington Market Gate
Thankyou so much , Kayleigh
Reply from Hays Travel - Warrington Market Gate
Thankyou for the kind comments, Charlotte
2nd time in a week we have booked with…
2nd time in a week we have booked with same person/travel agent. Very good
January 4, 2026
Reply from Hays Travel - Warrington Market Gate
Thankyou so much , Kayleigh
Always have a happy warm greeting and…
Always have a happy warm greeting and experience in the warrington Hays travel.
January 11, 2026
Reply from Hays Travel - Warrington Market Gate
Thankyou so much , Kayleigh
Five stars.
Sarah answered my initial message promptly. Gave a price that was the same as advertised.
Called me with further details and was helpful looking at alternatives dates etc.
Returned my call when I requested to book the trip.
January 11, 2026
Reply from Hays Travel - Warrington Market Gate
We're happy to hear that you received prompt responses and helpful assistance with your booking. Thank you for your positive feedback Sarah
Fantastic service and knowledge great…
Fantastic service and knowledge great price too xxxx
January 11, 2026
Reply from Hays Travel - Warrington Market Gate
We're happy to hear that you had a fantastic experience with our service and price. Thank you for your positive feedback Sarah
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