I was booking a last minute holiday, which I don’t normally do, as I like to be organised, so the process of booking last minute was making me a bit worried and stressed. Until I went to see Katie! S... See more
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See what reviewers are saying
Went into Hays travel Wellswood Torquay with wanting to change a cruise. I was armed with lots of questions and potential scenarios as was now wanting to book a cruise with our daughter’s family too.... See more
Company replied
Katie at Wellswood torquay branch was so helpful and confirmed a lovely holiday to Mallorca for us .. will definately go back to her for our Australia trip in New Year ...
Company replied
Amanda was extremely helpful and patient with us as we didn’t really know what we wanted. Her personal knowledge of the trip we booked was instrumental in our decision making. She was happy to answer... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
33 Ilsham Road, TQ1 2JG, Wellswood, United Kingdom
- 01803 212555
4.9
Excellent
377 reviews
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Reply from Hays Travel - Wellswood
Thank you for your lovely comment.
It was a pleasure to help you find the right holiday for you.
Lizzie
We felt really listened to and received…
We felt really listened to and received first class service
January 26, 2024
Reply from Hays Travel - Wellswood
Thank you for you kind comments and 5* review.
It was an absolute pleasure to book your first cruise for you.
I look forward to seeing you again.
Thank You Again
Taylor
Thoroughly professional staff who…
Thoroughly professional staff who provided all the information we required and we were able to make a positive decision on our future holiday.
January 16, 2024
Reply from Hays Travel - Wellswood
Thank you for you kind comments and 5* review.
It was an absolute pleasure to book your New York holiday for you.
I look forward to seeing you again.
Thank You Again
Wellswood Team
I highly recommend Hays travel in Torquay Wellswood, friendly staff
I highly recommend Hays travel in Wellswood Torquay. Its nice getting the personal touch from friendly staff. Amanda the Manager is always happy and seems pleased to see all her customers. We regularly use Hays because they give me piece of mind and print everything off we need and its easy.
January 5, 2024
Reply from Hays Travel - Wellswood
Thank you for your lovely comments, it is always lovely to see you and glad we could get your trip to Madrid booked
Best wishes
Amanda
Taylor who assisted me is in training
Taylor who assisted me is in training. She will be an asset when qualifies.
January 7, 2024
Reply from Hays Travel - Wellswood
Thank you for you kind comments and 5* review.
It was an absolute pleasure to book your rail holiday for you.
I look forward to seeing you again.
Thank You Again
Taylor
Efficient helpful knowledgeable
Efficient helpful knowledgeable
Patient kind cheerful
Gave us 100%
Kind suggestions to help us
Will be happy to come and book our holiday again
Thank you Karley wellswood TQ12jG
January 5, 2024
Reply from Hays Travel - Wellswood
Thank you for you kind comments and 5* review.
It was an absolute pleasure to book your holiday for you and look forward to seeing you again for your next trip
Thank You Again
Karlie
assistant wa…
The assistant was particularly helpful and understood our requirements.
December 30, 2023
Reply from Hays Travel - Wellswood
Thank you for your 5* review.
It was a pleasure to book your holiday for you, we look forward to hearing all about it on your return.
Team Wellswood
Fabulous team and extremely experienced…
Fabulous team and extremely experienced team.
December 24, 2023
Reply from Hays Travel - Wellswood
Thank you for your 5* review :)
Lizzie at the Wellswood branch,Torquay…
Lizzie at the Wellswood branch,Torquay was so very helpful. Kept in touch and replied to my emails and many questions very quickly. Iceland booked!
December 20, 2023
Reply from Hays Travel - Wellswood
Thank you for your lovely comments! I'm glad I was able to help you book one of your bucket list destinations!
Many Thanks, Lizzie :)
We received a lovely warm welcome from very efficient members of your team.
Very friendly & efficient.We received a lovely warm welcome,were offered tea or coffee and were made to feel very much at home.
November 30, 2023
Reply from Hays Travel - Wellswood
Thank you for your kind comments, it was a pleasure to book your Lanzarote holiday and hope you have a lovely time
Best wishes
Amanda
Excellent customer service
Excellent customer service
Quick response
Definitely knew her travel knowledge
Highly recommended
November 29, 2023
Reply from Hays Travel - Wellswood
Thank you for your kind review, It was a pleasure to do your booking for you. :) I look forward to booking more of your holidays.
Kind Regards
Emma
Great service all round
Excellent service from staff who are knowledgeable and friendly, and go that extra mile. Great service all round.
November 22, 2023
Reply from Hays Travel - Wellswood
Thank you for your nice comment, It was a pleasure to book your holiday for you. I hope you have a lovely time and looking forward to hearing all about it :)
Kind Regards
Karlie
Elizabeth was very efficient with…
Elizabeth was very efficient with booking my holiday. Whilst I already knew what I wanted to book she still went through all the details with me and explained the process. I came away feeling very happy having booked my dream holiday.
October 25, 2023
Reply from Hays Travel - Wellswood
Thank you for your lovely comment. I'm glad I could help in booking your dream holiday. I can't wait to hear all about it!
Lizzie :)
I was treated with great kindness an…
I was treated with great kindness an was listened too to accommodate my needs
October 31, 2023
Reply from Hays Travel - Wellswood
Thank you so much for your lovely comments.
It was a pleasure to help you,
Many Thanks
Karlie
All the pleasant help we received
October 22, 2023
Reply from Hays Travel - Wellswood
Thank you for your 5* review.
We hope you have a magical time away,
Team Wellswood
Hays Wellsworth
Worst experience, cheating dishonest service. As an adult with full mental capacity, I wonder seriously about the experience of elder more vulnerable people. Woefully not compliant with industry standards. They take your money and run!
October 6, 2023
Excellent attention to detail and…
Excellent attention to detail and service from Emma. Got the gist of what we were looking for straight away and remembered small details.
October 5, 2023
Reply from Hays Travel - Wellswood
Thank you for your lovely review.
I am happy we was able to find you the perfect holiday :) Cant wait to hear about it all on your return.
Emma :)
Lovely young lady who sorted my holiday…
Lovely young lady who sorted my holiday for thanks so much
October 1, 2023
Reply from Hays Travel - Wellswood
It was a pleasure to get your holiday booked for such a special birthday.
I look forward to seeing you in branch soon,
Karlie
Very helpful
Very helpful, completely attentive to our requests and made booking our cruise fun
September 30, 2023
Reply from Hays Travel - Wellswood
Thank you for your kind words :)
It was a pleasure to be able to book your cruise for you. Looking forward to seeing you in branch again soon.
Emma
Knowledgeable and friendly
Lizzie and Amanda at Wellswood Torquay have been amazing, from my initial enquiry to our visit to store and booking!
Our requirements taken on board and the right trip built for our anniversary
Will be our new go-too for holidays
September 24, 2023
Reply from Hays Travel - Wellswood
Thank you for this lovely review, it was a pleasure to book your New York holiday and lovely to meet you, we look forward to seeing you soon
Kind regards
Amanda & Lizzie
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