As per usual, really pleasant greeting for us on our tenth Hayes booked holiday. Staff very custome aware and very helpful. We are impressed by the company and its, staff, prices compare to on-line q... See more
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Wonderful service from Zoe in hays travel Weston super mare, had a vast knowledge the Costa Blanca and helped us choose the perfect hotel in the perfect location!!! Will definitely be back to book ano... See more
Company replied
The agent that dealt with us - Emily - was very friendly, very efficient and very helpful. We were directed to a different holiday than the one we were intending when we went in, owing to Emily’s ex... See more
Company replied
The travel consultant was extremely helpful and knowledgeable. We looked at variable options and with her expertise were able to find just the right holiday option.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 High Street, BS23 1EZ, Weston Super Mare, United Kingdom
- 01934806180
4.9
Excellent
1K reviews
Asks customers to review
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Macey able to match our requirements…
Macey able to match our requirements and price without any problems.
July 31, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful and patient
Very helpful and patient with me when deciding on different package inclusions.
I haven't used a travel agent before but would definitely visit ahead of booking another holiday.
July 23, 2026
Reply from Hays Travel - Weston Super Mare
Thankyou for your lovely feedback! - Macey
The travel consultant was extremely…
The travel consultant was extremely helpful and knowledgeable. We looked at variable options and with her expertise were able to find just the right holiday option.
July 29, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Very helpful and patient staff
Very helpful and patient staff. Nicole was great and booked exactly what we wanted. Will definitely use Hays again for the next holiday. Thank you
July 29, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Great service and very polite and…
Great service and very polite and professional staff.
July 28, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Amelie was very knowledgeable and nice…
Amelie was very knowledgeable and nice to talk to
July 28, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your review it was lovely booking your holiday!
The agent that dealt with us
The agent that dealt with us - Emily - was very friendly, very efficient and very helpful.
We were directed to a different holiday than the one we were intending when we went in, owing to Emily’s expertise and guidance - and we are very pleased with the result.
July 26, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words :) glad you are happy with your Cruise!
we were booking a cruise Tracy was so…
we were booking a cruise Tracy was so helpful plenty of advice
July 26, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your review!
Hays Weston…5 star ⭐️ ⭐️⭐️⭐️⭐️
Wonderful service from Zoe in hays travel Weston super mare, had a vast knowledge the Costa Blanca and helped us choose the perfect hotel in the perfect location!!! Will definitely be back to book another holiday with her!!! (Hopefully very soon!!) 5 star ⭐️
July 25, 2026
Reply from Hays Travel - Weston Super Mare
Thank you so much for your kind words, it was a pleasure to book you again :)
Well done Hayes
As per usual, really pleasant greeting for us on our tenth Hayes booked holiday. Staff very custome aware and very helpful. We are impressed by the company and its, staff, prices compare to on-line qotes and during this hot time ,airconditioning. Well done Hayes.
July 19, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind review and so glad you enjoyed the air con haha! :) - Emily
We came into your Weston Super Mare…to book a holiday
We came into your Weston Super Mare shop to enquire about a holiday and saw Emily and she was most helpful so we booked a holiday
July 22, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your positive feedback :) - Emily
Usual excellent level of customer…
Usual excellent level of customer service from very knowledgeable and helpful staff.
July 22, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for kind review :) - Emily
We have not booked with you before but…
We have not booked with you before but we're very impressed 100 percent the lady ZOE went above and beyond for us if she couldn't find what we wanted she kept on till she did the whole shop worked as a team and wer amazing we left there very happyl
July 22, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your positive feedback :) - Zoe
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
We have booked a big cruise,so wanted…
We have booked a big cruise,so wanted all the help we could get. Macy was brilliant, and did everything for us.
July 21, 2026
Reply from Hays Travel - Weston Super Mare
Thankyou For Your Kind words! :) - Macey
Everything was explained so we could…
Everything was explained so we could understand what is going to happen when we go away, as we haven't been on a holiday in a different country
July 9, 2026
Reply from Hays Travel - Weston Super Mare
Thankyou, glad we could help! :)
Tracy was so helpful and informative
Tracy was so helpful and informative. Did not push us to make decision but took time to have a 2 way converse so she knew what we did want and did not want
July 20, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Zoe our agent was very helpful looked…
Zoe our agent was very helpful looked at a lot of hotels for us and helped us pick our Holiday. Very pleased with her and Hays Travel.
July 19, 2026
Reply from Hays Travel - Weston Super Mare
Thanks for your lovely feedback :) - Zoe
Emily took all of the stress out of organising out sort notice holiday
Emily was really great in helping us sort out a short notice break. Took into account our preferences and found something that suited us.
July 13, 2026
Reply from Hays Travel - Weston Super Mare
Thank you so much for your kind feedback :) - Emily
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
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