As always my contact with the Team at Hays was amazing, on this occasion I e mailed the Team as I had no opportunity to go into the office and the sorted everything out for me in a few short e mails.... See more
Company replied
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See what reviewers are saying
Was great experience having a hard time trying to pick somewhere to go between me and my hubby can be a nightmare. Nicole done a great job find us hopefully a dream holiday
Company replied
Nicole was so VERY helpful friendly and seemed genuinely interested in getting my booking exactly right for my needs First class service as always from Hayes
Company replied
As per usual, really pleasant greeting for us on our tenth Hayes booked holiday. Staff very custome aware and very helpful. We are impressed by the company and its, staff, prices compare to on-line q... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 High Street, BS23 1EZ, Weston Super Mare, United Kingdom
- 01934806180
4.9
Excellent
1K reviews
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Very pleased with excellent service…
Very pleased with excellent service from Hayd Travel
May 16, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind feedback - Thanks Steph :)
Knowledgeable staff
May 15, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your feedback - Thanks Steph :)
Excellent service and highly recommend.
Excellent; friendly service. Emily was extremely knowledgeable and nothing was too much trouble for her. She spent ages finding us the perfect cabin and she even laughed at my jokes! She answered all of our questions and we came away knowing exactly what we had to do next. Absolutely fantastic experience.
May 13, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely review! It was so lovely to meet you and a pleasure to book your holiday :) - Emily
As per the first time we booked
As per the first time we booked, the lady was friendly took us through the various parts of booking explaining each part and securing our next holiday.
May 14, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words and for booking with us again, Thanks Steph :)
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback - Thanks Steph :)
The girl who dealt with us was…
The girl who dealt with us was professional and knowledgeable made us feel like she appreciated our business.
May 13, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback :)
We wanted to book a cruise.
We told Nicole our parameters for a cruise and she searched and found one, she then entered all the information needed to complete the booking. We left there very satisfied. Thank you
May 12, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Really helpful and knowledgeable
Really helpful and knowledgeable - spent a long time looking for the best options for me. I did not really go in knowing exactly what I wanted so the 'no pressure' really long and good look at all possibilities was perfect. Thank you very much
May 3, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words!
Good customer service despite the fact…
Good customer service despite the fact that prices increased on further investigation.
May 10, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your feedback!
Nicole in the Weston super Mare branch…
Nicole in the Weston super Mare branch was just brilliant! Super friendly and efficient. She made the whole experience so easy for us. A real asset to the company
May 10, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback it was a pleasure booking your holiday!
Reply from Hays Travel - Weston Super Mare
Thank you for your feedback!
The staff very helpful and friendly.No…
The staff very helpful and friendly.No pressure to purchase a holiday and giving advice on other tours
May 9, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your review it was lovely booking your holiday!
Easy cruise booking
We booked a cruise for next year with Emily from Hays, Weston-super-Mare and it was a pleasure. Everything explained clearly from cost to package extras to booking and with knowledge, experience and a friendly approach. Thank you! We will be back
May 1, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words!
Dealt with Stephanie who was very…
Dealt with Stephanie who was very patient and helpful, good experience all the way through.
May 8, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Reply from Hays Travel - Weston Super Mare
Thank you for booking with us again, glad you have a lovely holiday to look forward too - Thanks Steph :)
Great advice and prices
April 29, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words - Thanks Steph :)
Zoe was amazing she found us the right…
Zoe was amazing she found us the right holiday at short notice. We have both used Hays previously and would definitely use them again very professional, friendly and knowledgeable.
May 3, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for booking with us again, glad you've got another holiday to look forward too. Thanks for the kind words - Steph :)
The staff member listen to what we need…
The staff member listen to what we need ed and came up with quite a few options and we successfully booked a holiday
May 2, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for booking with us again, glad you've got another holiday to look forward too - Thanks Steph :)
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Nicole was a very helpful young lady.
Nicole was a very helpful young lady.
Made booking easy for us, Thankyou.
April 30, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
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