As always my contact with the Team at Hays was amazing, on this occasion I e mailed the Team as I had no opportunity to go into the office and the sorted everything out for me in a few short e mails.... See more
Company replied
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See what reviewers are saying
Was great experience having a hard time trying to pick somewhere to go between me and my hubby can be a nightmare. Nicole done a great job find us hopefully a dream holiday
Company replied
Nicole was so VERY helpful friendly and seemed genuinely interested in getting my booking exactly right for my needs First class service as always from Hayes
Company replied
As per usual, really pleasant greeting for us on our tenth Hayes booked holiday. Staff very custome aware and very helpful. We are impressed by the company and its, staff, prices compare to on-line q... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 High Street, BS23 1EZ, Weston Super Mare, United Kingdom
- 01934806180
4.9
Excellent
1K reviews
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Great customer service
The staff at Hays in Weston-Super-Mare are great. Always so helpful and spend time making sure we have the holiday we want. We trust them to get the best for us and will always book future holidays through them no matter how big or small.
April 29, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
It Was easy to talk to someone about my…
It Was easy to talk to someone about my holiday
April 28, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Staff are always lovely and helpful
Staff are always lovely and helpful. Always book through this store even though we don't live in Weston.
April 23, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback! :-)
I always book with hays travel,I find…
I always book with hays travel,I find the team very helpful and polite.
April 26, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for booking with us again and for your kind words, we're glad you've got another holiday to look forward too - Thanks Steph :)
Very efficient and friendly
Very efficient and friendly. Would use them again here in Weston-super-Mare.
November 18, 2025
Reply from Hays Travel - Weston Super Mare
Thank you for booking with us and for your kind words - Thanks Steph :)
Macey was very helpful and professional…
Macey was very helpful and professional in helping me with my booking.
April 20, 2026
Reply from Hays Travel - Weston Super Mare
Thankyou for your kind words! - Macey
Good friendly service
April 21, 2026
Reply from Hays Travel - Weston Super Mare
Thankyou for your lovely feedback :) - Macey
Excellent service from a very…
Excellent service from a very knowledgeable travel advisor
April 16, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Yet again
Yet again, Stephanie was efficient, thorough, knowledgeable and friendly! I experience the same interaction whenever I deal with Hays Travel. Excellent!
April 16, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Friendly helpful service…
Friendly helpful service with great follow through on a subsequent question.
April 12, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your feedback :)
Tracy makes your bookings easy
Tracy makes your bookings easy, she is very good at understanding our needs and wishes and we never felt rushed or pushed into making a decision. I’m sure that we are not the only ones that feel that.
April 12, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words and booking with us again - Thanks Steph :)
Always a pleasure to do business with…
Always a pleasure to do business with such a friendly helpful team .
April 10, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback and for booking with us again :)
Booked very quickly and with all the…
Booked very quickly and with all the requirements I needed. Explained very clearly x
April 10, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your feedback - Thanks Steph :)
Another holiday booked with Hays Travel
We booked another holiday through Hays Travel in Weston super mare recently as we have many times before. The young lady who dealt with us was excellent and very helpful and knowledgeable. Nothing was too much trouble. All our travel requirements including disability were sorted at the time with no problem.
March 31, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback and for booking with us again, it was my pleasure to be able to help you - Thanks Steph :)
Easy process
Steph was super helpful in getting our holiday booked for us, was a very quick and easy process
April 6, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words, I'm glad you now have a lovely holiday to look forward too - Thanks Steph :)
Great staff
Macey was very helpful & friendly which made the booking process super easy.
March 31, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Great service.
March 29, 2026
Reply from Hays Travel - Weston Super Mare
We’re thrilled you’re happy with our service!
Emily was lovely so pleasant and…
Emily was lovely so pleasant and helpful, she checked with P and o and found that as I've cruised with them before I had some discount, brilliant. Your team were helpful last year also. Thank you Hays Travel
March 29, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for taking the time to share this!
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