As always my contact with the Team at Hays was amazing, on this occasion I e mailed the Team as I had no opportunity to go into the office and the sorted everything out for me in a few short e mails.... See more
Company replied
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See what reviewers are saying
Was great experience having a hard time trying to pick somewhere to go between me and my hubby can be a nightmare. Nicole done a great job find us hopefully a dream holiday
Company replied
Nicole was so VERY helpful friendly and seemed genuinely interested in getting my booking exactly right for my needs First class service as always from Hayes
Company replied
As per usual, really pleasant greeting for us on our tenth Hayes booked holiday. Staff very custome aware and very helpful. We are impressed by the company and its, staff, prices compare to on-line q... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 High Street, BS23 1EZ, Weston Super Mare, United Kingdom
- 01934806180
4.9
Excellent
1K reviews
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Reply from Hays Travel - Weston Super Mare
We really appreciate your lovely feedback!
4th time & always great!
4th time we have used the Weston office. Each time we have been served by a different team member and each time the experience has been wonderful. They are a credit to the company
March 26, 2026
Reply from Hays Travel - Weston Super Mare
Thankyou for your kind feedback! - Macey
We are always well looked after at the…
We are always well looked after at the Weston super mare shop
March 27, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
The lady that helped me was friendly
The lady that helped me was friendly
And clear with all that was happening. She was a good example of best practice with customer service and thought about all the things that I might have forgotten to organise. Will definitely use this branch again.
March 26, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Never consider going elsewhere
Never consider going elsewhere. Friendly and extremely knowledgeable staff.Take total care of all our needs and concerns. Take the stress out of holiday bookings for both of us in our twilight years👍
Sincere thanks once again.
March 21, 2026
Reply from Hays Travel - Weston Super Mare
Thank you so much for your review! It was lovely booking your holiday and I hope you have a lovely time
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Always helpful and knowledgeable staff…
Always helpful and knowledgeable staff also great rates on foreign currency
March 18, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words and for booking with us again - Thanks Steph :)
Great listening and effective follow up
They listen to what we want and then draft a proposed trip. It is excellent support.
March 18, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
nicole booked me a cruise service was…
nicole booked me a cruise service was first class thank you this was at west0n s mare
March 12, 2026
Reply from Hays Travel - Weston Super Mare
It was our pleasure as always! Always lovely to see you!
I went to look for a holiday and they…
I went to look for a holiday and they made the experience effortless it was so easy thank you
March 3, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Stephanie was a great representative
Stephanie was a great representative
Knowledgable, polite, helpful
Knows her way about the system and was able to find us what we wanted, when we wanted it and at a competitive price
We both much prefer having a face to face booking than over the internet
Stephanie also booked us a weekender to Vienna last year which was great
March 9, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words and booking with me again. I'm glad you've got another holiday to look forward too, Thanks Steph :)
Very nice welcome
Very nice welcome, easy to talk to, made you feel at home, definitely call back, and make a reservation again. 10 out of 10. Thanks.
March 1, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words :)
Very helpful
Very helpful, licensed to what we needed,and delivered what we wanted,at a price that suited us. Thankyou.
February 26, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind feedback!
Reply from Hays Travel - Weston Super Mare
Thank you for your review, it was lovely booking your holiday!
Very helpful,she found the Holiday that…
Very helpful,she found the Holiday that we were looking for ,now looking forward to our holiday later in the year
March 1, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words and for booking with us again - Thanks Steph :)
Helpful Staff
All staff make you feel welcome and at ease. Happy for a any questions to be asked. Will always go through them when booking a holiday.
March 1, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback :) - Emily
Holiday bookings
We wouldn't go anywhere else now to book our hols. They are probably fed up of seeing us, as we have used them 3 times lately. Once to change our booking. They are always very helpful. Never rush us. And very friendly, thankyou Nichole, and Emily
February 25, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback as always! :-)
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