As always my contact with the Team at Hays was amazing, on this occasion I e mailed the Team as I had no opportunity to go into the office and the sorted everything out for me in a few short e mails.... See more
Company replied
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See what reviewers are saying
Was great experience having a hard time trying to pick somewhere to go between me and my hubby can be a nightmare. Nicole done a great job find us hopefully a dream holiday
Company replied
Nicole was so VERY helpful friendly and seemed genuinely interested in getting my booking exactly right for my needs First class service as always from Hayes
Company replied
As per usual, really pleasant greeting for us on our tenth Hayes booked holiday. Staff very custome aware and very helpful. We are impressed by the company and its, staff, prices compare to on-line q... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 High Street, BS23 1EZ, Weston Super Mare, United Kingdom
- 01934806180
4.9
Excellent
1K reviews
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The service was excellent answered all…
The service was excellent answered all the questions we asked. Very professional. Never have we booked a holiday in such quick time. No hassle everything done in one go .Emily was amazing.
February 25, 2026
Reply from Hays Travel - Weston Super Mare
Thank you so much for your lovely feedback :) - Emily
Reply from Hays Travel - Weston Super Mare
Thank you for your review!
As usual excellent service from the tesm
January 14, 2026
Reply from Hays Travel - Weston Super Mare
Always a pleasure booking your holidays! :)
Reply from Hays Travel - Weston Super Mare
Thank you for your kind feedback :) - Zoe
Nicole was friendly and helpful
Nicole was very helpful and explained everything, .
The girls in Weston Super Mare are always friendly and helpful
February 20, 2026
Reply from Hays Travel - Weston Super Mare
Thank you so much for your lovely feedback :) - Nicole
Very helpful and friendly found us a…
Very helpful and friendly found us a holiday in minutes
February 13, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind feedback :) - Macey
A Cretan surprise for my wife.
I just looked into Hays to see what was available and very soon I was found the holiday I wanted at a good price, so I booked then and there. My wife was surprised and delighted as she remembered our previous enjoyable visit to this hotel in April 2014.
P. L. Mees.
January 25, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kinds words, great to hear your wife had a lovely surprise - Thanks Steph :)
Booking a short break holiday was quick…
Booking a short break holiday was quick and easy. The girl we spoke to was very pleasant which made the holiday a pleasure to book. We have used Hays before for booking holidays and will use them again they are always so helpful.
February 15, 2026
Reply from Hays Travel - Weston Super Mare
Thank you so much for your kinds words and for booking with us again - Thanks Steph
Really understanding staff.id really…
Really understanding staff.id really like to thank the lady for helping me.
February 12, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words, I hope your daughter enjoyed her birthday gift - Thanks Steph
Thank you to Stephanie for her…
Thank you to Stephanie for her excellent service. Most efficient and was very helpful.
February 12, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words, I'm glad you have your lovely holiday to looking forward to - Thanks Steph :)
As always Tracey was very helpful and…
As always Tracey was very helpful and booked our holiday efficiently.
February 4, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words and for booking with us again - Thanks Steph
Very friendly very helpful
Very friendly very helpful, made me look forward to my holiday.
February 7, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
The staff are very helpful with my…
The staff are very helpful with my booking for myself and family for us to go on a cruise as there are 16 of us it takes a lot of arranging thanking them all l came back to Hays because Tracy who arranged my last holiday it was really good very pleased.
February 7, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Reply from Hays Travel - Weston Super Mare
Thank you for your kind feedback!
Reply from Hays Travel - Weston Super Mare
Thank you for your kind feedback!
Reply from Hays Travel - Weston Super Mare
Thank you for your positive feedback :) - Emily
Nicole was very help full what my wife…
Nicole was very help full what my wife and I wanted to go on cruise and the staff was very polite
February 3, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
the person who dealt with us could not…
the person who dealt with us could not have been more helpful
January 31, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely review!
The young lady was very helpful and…
The young lady was very helpful and gave us good advice
January 31, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
We booked with Emily again as she is…
We booked with Emily again as she is always so helpful and professional. Found just what we were looking for!
January 31, 2026
Reply from Hays Travel - Weston Super Mare
Such lovely feedback thank you! - Emily :)
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