As always my contact with the Team at Hays was amazing, on this occasion I e mailed the Team as I had no opportunity to go into the office and the sorted everything out for me in a few short e mails.... See more
Company replied
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See what reviewers are saying
Was great experience having a hard time trying to pick somewhere to go between me and my hubby can be a nightmare. Nicole done a great job find us hopefully a dream holiday
Company replied
Nicole was so VERY helpful friendly and seemed genuinely interested in getting my booking exactly right for my needs First class service as always from Hayes
Company replied
As per usual, really pleasant greeting for us on our tenth Hayes booked holiday. Staff very custome aware and very helpful. We are impressed by the company and its, staff, prices compare to on-line q... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 High Street, BS23 1EZ, Weston Super Mare, United Kingdom
- 01934806180
4.9
Excellent
1K reviews
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We booked with Emily again as she is…
We booked with Emily again as she is always so helpful and professional. Found just what we were looking for!
January 31, 2026
Reply from Hays Travel - Weston Super Mare
Such lovely feedback thank you! - Emily :)
HAYS TRAVEL IN WESTON S MARE
In Hays travel Weston s Mare the staff are so friendly and kind and always helpful.
January 25, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Steph was very good she helped us…
Steph was very good she helped us through everything we could not have done without her help,
We are not at all good with forms so Steph was really good with that. She also did a very good job getting our little dog sorted out.
We are very happy with the way she sorted everything out.so Daisy can come with us.
So thank Steph for everything that I am sure will make our holiday special.
From Brenda Julie and Daisy Hudson
January 29, 2026
Reply from Hays Travel - Weston Super Mare
Thank you so much for your kind words, I'm so glad yourselves and Daisy have a holiday to look forward too, it was well worth the perseverance. I'm looking forward to hearing about Daisy's adventures - Thanks Steph
Staff second to none they are so polite…
Staff second to none they are so polite and helpful well done staff at weston super mare high st
January 30, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for review, I hope you have a lovely time away, it was a pleasure booking your holiday!
Professional and personable
Professional, personable, efficient and informed agent who went the extra mile.Thank you.
January 29, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Cruise booking
The young lady who dealt with us was very knowledgeable and efficient. Great service.
January 21, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind review :) - Amelie
Emily made the booking of our holiday…
Emily made the booking of our holiday very easy and was really helpful
January 26, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely review :) - Emily
Excellent staff,holiday found and…
Excellent staff,holiday found and sorted with minimum fuss
January 19, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your positive feedback :)
Reply from Hays Travel - Weston Super Mare
thank you for your kind words :)
Excellent service
The staff member was really helpful. Knew her stuff and was able to make constructive suggestions to improve our plans. Happy to book with Hays and would recommend their services.
January 18, 2026
Reply from Hays Travel - Weston Super Mare
Thank you so much for your kind words :)
The girls in the Weston branch are…
The girls in the Weston branch are absolutely fabulous they are so helpful . So proud.
January 15, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words and for booking with us again, Thanks Steph :)
I felt that the staff listened and…
I felt that the staff listened and understood what we wanted for our group booking and thus were able to meet our needs.
January 19, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your review, I hope you have a lovely time away!
When booking a holiday with Hays travel…
When booking a holiday with Hays travel we were very happy with service received Steph was great pleasant and friendly answers any question's we had would book with yo again
January 20, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words and for booking with us again, Thanks Steph :)
Steph was fantastic
Steph was fantastic
She sorted out the perfect Italian adventure for us. We can't wait
January 18, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words. It was lovely to meet you all and it's great that you've got something to look forward too, Thanks Steph :)
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words and for booking with us again - Thanks Steph :)
A faultless
A faultless, helpful and very pleasant experience from all W.S.M staff. It's the first time we've booked a holiday through Hays and it certainly won't be the last. Thankyou all 👌👌
January 16, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for booking through us, it was a pleasure to book your cruise!
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words:)
Reply from Hays Travel - Weston Super Mare
Thanks for your feedback and for booking with us again :)
Efficient and informed advice
When I explained what I wanted, Zoe was excellent, booked it all very efficiently and advised me when I needed it. I am delighted 😊
January 4, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback, it was our pleasure!
Always very helpful
January 3, 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words, lovely to see you again - Thanks Steph :)
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