Ellie, Andrea and Lyndsey, and Josh are all extremely helpful, knowledgeable and they are able to take on board anything you ask for. In fact everyone in the Wigan Hay’s branch are brilliant.
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Lyndsey who dealt with my booking, was so informative, knowledgeable and made the process enjoyable and easy. I have booked my first cruise and feel content in the knowledge that I'm in safe hands wit... See more
Company replied
We went in to pay for our next holiday abroad at the end of September. Thankfully Andrea was in so we chatted about another holiday next year, already have one in May booked. Andrea was her us... See more
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Another great 5 star booking experience at our favourite travel agent HAYS in Wigan , KELLY dealt with us and very helpfull she was too !we wouldnt go to any other travel agent ! Thank you Kelly .
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
4.9
Excellent
939 reviews
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Reply from Hays Travel - Wigan
Thank you for your wonderful feedback! We are so pleased we could help you find exactly what you were looking for.
Kind Regards
Hays Travel Wigan
All staff at Hays Wigan are brilliant.
Ellie, Andrea and Lyndsey, and Josh are all extremely helpful, knowledgeable and they are able to take on board anything you ask for. In fact everyone in the Wigan Hay’s branch are brilliant.
July 15, 2026
Reply from Hays Travel - Wigan
Thank you for your wonderful review! We are so pleased to hear that our team provided such helpful and knowledgeable service. We appreciate your kind words.
Kind Regards
Wigan Team
Kelly at Wigan was very efficient
Kelly at Wigan was very efficient, helpfull and knowledgeable during the booking process.
July 11, 2026
Reply from Hays Travel - Wigan
Mr Hall,
Thank you for your wonderful feedback! We are so pleased to hear that your booking process was efficient and that you found our team member helpful and knowledgeable.
Kind Regards
Kelly
First time cruising.
Staff was very helpful and professional.
Booking process was most enjoy able .
Service was excellent.
Thanks to Kelly.x
July 12, 2026
Reply from Hays Travel - Wigan
Wasana corness,
Thank you for your wonderful review! We are so pleased to hear you had such a positive experience with us and that our service was excellent. We hope you have a fantastic holiday!
Kind Regards
Kelly
Agent Lynsey really jelpful
July 12, 2026
Reply from Hays Travel - Wigan
Ms Patricia Thompson,
We are so happy to hear that our team was helpful. We appreciate you sharing your positive experience with us.
Kind Regards
Lyndsey
Absolutely brilliant service the lady…
Absolutely brilliant service the lady went far and beyond to find is our perfect holiday xx
July 5, 2026
Reply from Hays Travel - Wigan
Diane Dainty,
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that our team went above and beyond to find your perfect holiday. We truly appreciate your kind words.
Kind Regards
Nicola
Lyndsey who booked our holiday was very…
Lyndsey who booked our holiday was very helpful and knowledgeable
July 8, 2026
Reply from Hays Travel - Wigan
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful and knowledgeable in booking your holiday.
Kind Regards
Hays Travel
Lyndsey who dealt with my booking
Lyndsey who dealt with my booking, was so informative, knowledgeable and made the process enjoyable and easy. I have booked my first cruise and feel content in the knowledge that I'm in safe hands with Hays Travel
July 7, 2026
Reply from Hays Travel - Wigan
Karen Kelly,
Thank you for your wonderful feedback! We are so pleased to hear that your booking process was enjoyable and easy, and that you feel confident in our service for your first cruise. We appreciate your kind words.
Fantastic experience lovely staff …
Fantastic experience lovely staff helped booked my dream holiday
July 7, 2026
Reply from Hays Travel - Wigan
Dawn Taylor,
Thank you for your fantastic feedback! We are so pleased to hear that our lovely staff helped you book your dream holiday.
Reply from Hays Travel - Wigan
elaine walsh,
Thank you for your wonderful review! We are so pleased to hear that our team was welcoming and helpful during your visit. We truly appreciate your feedback.
I have booked many times with Hays
I have booked many times with Hays, always excellent service
July 5, 2026
Reply from Hays Travel - Wigan
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently receive excellent service when booking with us. We truly appreciate your loyalty.
Kind regards,
Hays Travel
Friendly
Friendly, not rushed and super helpful.
Andrea was fabulous with us and our 12 year old son
July 4, 2026
Reply from Hays Travel - Wigan
We are so pleased to hear that our team provided such excellent assistance. It's wonderful to know that you and your son had such a positive experience.
Kind Regards
Hays Travel
Always book our holidays with Hays…
Always book our holidays with Hays travel exceptional service all members of staff give great service especially Andrea Unsworth her service is always top class
July 3, 2026
Reply from Hays Travel - Wigan
Susan Gibson,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive exceptional service from our team.
Kind Regards
Hays Travel
Another great 5 star booking experience…
Another great 5 star booking experience at our favourite travel agent HAYS in Wigan , KELLY dealt with us and very helpfull she was too !we wouldnt go to any other travel agent ! Thank you Kelly .
June 30, 2026
Reply from Hays Travel - Wigan
Linda Byrne,
We are so pleased to hear you had such a positive experience with us. We appreciate you choosing us for your holiday booking and are delighted with your kind words.
Kind Regards
Hays Travel
The Staff in here ( Hays Wigan) always…
The Staff in here ( Hays Wigan) always put a smile on my Face. Especially when I leave and just booked another Cruise Holiday with the help of the Team who put together all the latest P&O Cruise offers.
Thanks once again Abbie & Yasmin.😊🤗
June 28, 2026
Reply from Hays Travel - Wigan
Thomas McArdle,
Thank you for your wonderful review! We are so pleased to hear that our team always puts a smile on your face and that you had a great experience booking your latest cruise with us. We appreciate your kind words!
Kind Regards
Hays Travel
knowlegable staff
Easy to chat to knowlegable staff who answered all questions asked. Offered alternatives to the cruise we booked.
June 28, 2026
Reply from Hays Travel - Wigan
Godfrey Nigel Dean,
We are so pleased to hear that our knowledgeable staff made your experience easy and that we could offer great alternatives for your cruise. Thank you for your wonderful feedback!
Kind Regards
Hays Travel
Reply from Hays Travel - Wigan
Thank you for taking the time to leave your review it is very much appreciated.
I always come to Hays Travel to book my…Cruise Booking
I always come to Hays Travel to book my cruise and Nicola always looks after me.
Everything is done for me and I always know that I have nothing to worry about.
June 19, 2026
Reply from Hays Travel - Wigan
Beverley,
We are so pleased to hear you consistently have such positive experiences with us. We appreciate your loyalty.
Kind Regards
Nicola
good service
Kelly helped us tailor our break perfectly. She was pleasant, very knowledgeable, and helped us change our flight times—she even added some discounts for us!
We have used Hays Travel previously and have always been happy with their service.
June 11, 2026
Reply from Hays Travel - Wigan
Tracey,
We are so pleased to hear we could tailor your perfect break and that you were happy with our service. Thank you for your kind words!
Kind Regards
Hays Travel
Andrea is simply the best! Wigan Hays!
We went in to pay for our next holiday abroad at the end of September. Thankfully Andrea was in so we chatted about another holiday next year, already have one in May booked.
Andrea was her usual hard working professional and friendly. We ended up booking yet another holiday.
We would never want to book with anyone else.
We told her how relaxing and comfortable our last holiday was and how much we were looking forward to our next one. Now we have three booked and are really looking forward to all of them.
June 16, 2026
Reply from Hays Travel - Wigan
John Brailsford,
We are so pleased to hear you had such a wonderful experience and that we could help you book another fantastic holiday! We appreciate your kind words and trusting Andrea to book your holidays.
Kind Regards
Hays Travel
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