Adele booked my holiday to Skiathos after I’d made the initial inquiry. She was courteous and answered all my queries . Very friendly and polite. Although I made my first enquiry with Fishergate/Prest... See more
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Absolutely fantastic service from Lisa, she rang me at home with a great deal so we went into the shop the day after and got our holiday booked exactly as we wanted within an hour. Fantastic service w... See more
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Spoke with Andrea at Hayes travel. We were considering a family holiday to Florida. Andrea listened to our requirements and after some conversations with 3rd parties came up with very good solutions t... See more
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Llisa has done an absolutely marvellous job in putting a cruise package to the far east for us in February Everything from flights, transfers, hotels and onboard packages lisa sorted to suit our... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
5.0
Excellent
997 reviews
Asks customers to review
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Hays make it so easy.
One of the reasons for going with Hays Travel is because they make everything so easy.
Our last river cruise was wonderful, so we've booked with them again for a Spanish break.
The staff at Hays Wigan are brilliant.
September 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Wigan
Thank you for your review.
We appreciate your feedback and hope you have a wonderful holiday.
Abbie
Ive used Hays Travel a few times now…
Ive used Hays Travel a few times now the staff are so friendly and very helpful, nothing is too much trouble , sorted my holidays out no problem 😊x
August 26, 2026
Reply from Hays Travel - Wigan
Sheila Ackers,
Thank you for your wonderful review! We are so pleased to hear that our team has been friendly and helpful in sorting out your holidays. We appreciate your continued trust in us.
Kind Regards
Ellie
Absolutely fantastic service from Lisa
Absolutely fantastic service from Lisa, she rang me at home with a great deal so we went into the shop the day after and got our holiday booked exactly as we wanted within an hour. Fantastic service with a laugh and a smile
August 30, 2026
Reply from Hays Travel - Wigan
Mr Christopher Larkin,
Thank you so much for your wonderful feedback. We are delighted to hear that you had such a positive experience and that your holiday was booked so efficiently. We truly appreciate your kind words.
Kind Regards
Lisa
My holiday always starts as soon as I…
My holiday always starts as soon as I book through Hays travel.
Always a great experience.
August 25, 2026
Reply from Hays Travel - Wigan
female gym enthusiast,
Thank you for your wonderful feedback! We are so pleased to hear that booking with us always marks the start of a great holiday experience for you. We truly appreciate your kind words.
Kind Regards
Abbie
Great experienced booking with Hayes…
Great experienced booking with Hayes Travel in Wigan, Yasmin was so helpful and made the booking process flawless 😊
August 30, 2026
Reply from Hays Travel - Wigan
Jo Rees-Griffiths,
Thank you for your wonderful review! We are so pleased to hear that your booking experience was flawless. Thank you again for booking with us.
Kind Regards
Yasemin
Adele booked my holiday to Skiathos…
Adele booked my holiday to Skiathos after I’d made the initial inquiry. She was courteous and answered all my queries . Very friendly and polite. Although I made my first enquiry with Fishergate/Preston yesterday (Saturday) , the Agent didn’t get back to despite taking all my details so, on this occasion, I booked through Wigan branch and they did not disappoint- thank you.
August 30, 2026
Reply from Hays Travel - Wigan
Thank you for your lovely feedback! We are so pleased to hear that our team was able to assist you with your holiday plans. We hope you have a fantastic trip to Skiathos!
Kind Regards
Hays Travel - Andrea
Kelly was very ver helpful and made the…
Kelly was very ver helpful and made the boing process very easy
August 23, 2026
Reply from Hays Travel - Wigan
Thank you so much for your wonderful feedback! We are so pleased to hear that the booking process was easy and helpful.
Kind Regards
Hays Travel
I was looked after very well,
I was looked after very well,, and felt very comfortable making the booking, Thankyou
August 29, 2026
Reply from Hays Travel - Wigan
Kathryn,
Thank you for your wonderful review! We're so pleased to hear that you felt well looked after and comfortable throughout the booking process. We appreciate your kind words.
Kind Regards
Hays Travel Wigan
Spoke with Andrea at Hayes travel
Spoke with Andrea at Hayes travel. We were considering a family holiday to Florida. Andrea listened to our requirements and after some conversations with 3rd parties came up with very good solutions to match our requirements. We are very pleased with the service and would use Hayes travel again . Andrea was excellent.
August 28, 2026
Reply from Hays Travel - Wigan
Mr Walker,
Thank you so much for your wonderful feedback! We are so pleased to hear that our colleague provided excellent solutions for your family holiday to Florida. We appreciate your kind words and look forward to assisting you again.
Amazing team
Amazing team! Booked two trips through them and they can not help enough!!
August 20, 2026
Reply from Hays Travel - Wigan
Aimee,
Thank you so much for your wonderful review! We're thrilled to hear that you've had such positive experiences booking two trips with us. It's always our goal to provide the best possible assistance to our customers, and we're delighted to know we've succeeded.
Reply from Hays Travel - Wigan
Anthony,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently find our team to be pleasant and helpful.
Very helpful.
August 20, 2026
Reply from Hays Travel - Wigan
Thank you for providing us .with your feedback
Very helpfull and me feel at…
Very helpfull and me feel at ease,lovely Ladies to deal with.A pleasure to have been in there company.Thank You.
August 26, 2026
Reply from Hays Travel - Wigan
Peter Martin,
Thank you for your wonderful review! We are so pleased to hear that our team made you feel at ease and that you enjoyed your experience with us.
Kind Regards
Hays Travel Wigan
Cruise
Thy were very knowledgeable about what we want for our cruise and thy did everything for us was brilliant service
August 19, 2026
Reply from Hays Travel - Wigan
David leyland ,
Thank you so much for your wonderful review! We are delighted to hear that our team provided brilliant service and were knowledgeable about your cruise preferences. We truly appreciate your kind words.
Kind Regards
Hays Travel Wigan
Very helpful staff and very patient
August 24, 2026
Reply from Hays Travel - Wigan
Carole,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful and patient. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Abbie
Booked a package city break.
Booked a package city break.
Was more than helpful took time to look at distance hotel from centre.
Found a good hotel with all amenities we required.
Quick and efficient service.
August 24, 2026
Reply from Hays Travel - Wigan
Amanda,
Thank you for your wonderful feedback! We are so pleased to hear that we were helpful in finding the perfect hotel with all the amenities you required. We hope you have a fantastic trip!
Kind Regards
Kelly
Far east cruise with celebrity X
Llisa has done an absolutely marvellous job in putting a cruise package to the far east for us in February
Everything from flights, transfers, hotels and onboard packages lisa sorted to suit our requirements.
Lisa had researched our holiday requests prior to our 2nd visit and could not have done more to accommodate us. Thankyou
August 23, 2026
Reply from Hays Travel - Wigan
Mrs SANDRA PRICE,
Thank you so much for your wonderful feedback! We are delighted to hear that all your travel arrangements were perfectly suited to your requirements. We hope you have a fantastic trip to the Far East!
Kind Regards
Lisa
Staff was bubbley and very helpful and…
Staff was bubbley and very helpful and ticked all the right boxes.
August 14, 2026
Reply from Hays Travel - Wigan
Stephen Fishwick,
Thank you so much for your wonderful review! We are delighted to hear that our staff was so helpful and attentive. Your positive feedback is greatly appreciated.
Kind Regards
Lyndsey
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