Adele booked my holiday to Skiathos after I’d made the initial inquiry. She was courteous and answered all my queries . Very friendly and polite. Although I made my first enquiry with Fishergate/Prest... See more
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Spoke with Andrea at Hayes travel. We were considering a family holiday to Florida. Andrea listened to our requirements and after some conversations with 3rd parties came up with very good solutions t... See more
Company replied
Llisa has done an absolutely marvellous job in putting a cruise package to the far east for us in February Everything from flights, transfers, hotels and onboard packages lisa sorted to suit our... See more
Company replied
The staff member checked all options for the holiday that I was looking at and also price matched it to the costing I had found online. She was very thorough and made the booking experience smooth and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 Market Place, WN1 1PJ, Wigan, United Kingdom
- 01942419262
5.0
Excellent
990 reviews
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Yeah everything went fine booking for…
Yeah everything went fine booking for next yr holiday thank you
July 26, 2026
Reply from Hays Travel - Wigan
Louise Parker,
Thank you for your wonderful feedback! We are so pleased to hear that everything went smoothly with your booking for next year's holiday. We appreciate you choosing us!
Kind Regards
Ellie
Ellie was very helpful in helping us to choose a holiday
Ellie was very helpful in helping us to book a last minute holiday.
She was knowledgeable about the area we wanted to go and listened to what we wanted our hotel to have. Our expectations were met fully. The whole process was made easy to understand. We are now looking forward to our holiday in Majorca
July 23, 2026
Reply from Hays Travel - Wigan
Ann ,
Thank you for your wonderful review! We are so pleased to hear that your experience was so positive and that we could help you find the perfect holiday. We hope you have a fantastic time in Majorca!
Kind Regards
Ellie
Very professional and Helpfull
July 24, 2026
Reply from Hays Travel - Wigan
Stan Hewitt,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service to be both professional and helpful. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Lyndsey
Always book with you the staff are…
Always book with you the staff are always great and always go out of their way to help us
July 24, 2026
Reply from Hays Travel - Wigan
Mrs Croston,
Thank you for your wonderful feedback! We are so pleased to hear that our staff consistently provide excellent service and go above and beyond to assist you.
Kind Regards
Kelly
Great instore service and follow up…
Great instore service and follow up phone conversation
July 16, 2026
Reply from Hays Travel - Wigan
James Woolham,
Thank you so much for your wonderful review! We are so pleased to hear that you received great service both in-store and during your follow-up phone conversation. Your feedback is truly appreciated.
Kind Regards
Hays Travel Wigan
Brilliant again.…
Exceptional service once again from the member of Hays Staff- Lisa Charnock.
She certainly knows her stuff.
July 21, 2026
Reply from Hays Travel - Wigan
John Novak,
Thank you for your wonderful review! We are so pleased to hear about your positive experience and that our team member provided such excellent service.
Kind Regards
Lisa
The lady who took my booking was very…
The lady who took my booking was very helpfull she was very nice cheerful person easy to talk to it wad a pleasure 🫠
July 20, 2026
Reply from Hays Travel - Wigan
Mrs Ann Croft,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was helpful, cheerful, and easy to talk to. It was a pleasure assisting you.
Kind Regards
Andrea
Professional staff clear and processed…
Professional staff clear and processed efficiently
July 10, 2026
Reply from Hays Travel - Wigan
Jeffrey Moffitt,
Thank you for your wonderful feedback! We are so pleased to hear that you found our staff professional and the process efficient.
Kind Regards
Lyndsey
Friendly and very helpful
Had a lovely lady at Wigan who helped us find our perfect holiday, friendly and very helpful.
Always find it a pleasure to have Hays look after us.
Thankyou for all your help
July 20, 2026
Reply from Hays Travel - Wigan
Helen Richardson,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member in Wigan was so helpful in finding the perfect holiday for you. We truly appreciate your kind words and your continued loyalty.
Kind Regards
Yasemin
Excellent Service
The lady who helped us book our cruise was really knowledgable and helpful and very patient with us and took us through every step of the booking process to ensure we covered all our requirements when booking our first P & O cruise,
July 18, 2026
Reply from Hays Travel - Wigan
Mrs Jayne Mitchinson,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very helpful and patient in assisting with your cruise booking. We hope you have a fantastic first P&O cruise!
Kind Regards
Lisa
Reply from Hays Travel - Wigan
Paul James,
We are so glad we could assist you as first-time travelers. Thank you for your wonderful feedback and for choosing us!
Kind Regards
Abbie
Reply from Hays Travel - Wigan
Thank you for your wonderful feedback! We are so pleased we could help you find exactly what you were looking for.
Kind Regards
Hays Travel Wigan
All staff at Hays Wigan are brilliant.
Ellie, Andrea and Lyndsey, and Josh are all extremely helpful, knowledgeable and they are able to take on board anything you ask for. In fact everyone in the Wigan Hay’s branch are brilliant.
July 15, 2026
Reply from Hays Travel - Wigan
Thank you for your wonderful review! We are so pleased to hear that our team provided such helpful and knowledgeable service. We appreciate your kind words.
Kind Regards
Wigan Team
Kelly at Wigan was very efficient
Kelly at Wigan was very efficient, helpfull and knowledgeable during the booking process.
July 11, 2026
Reply from Hays Travel - Wigan
Mr Hall,
Thank you for your wonderful feedback! We are so pleased to hear that your booking process was efficient and that you found our team member helpful and knowledgeable.
Kind Regards
Kelly
First time cruising.
Staff was very helpful and professional.
Booking process was most enjoy able .
Service was excellent.
Thanks to Kelly.x
July 12, 2026
Reply from Hays Travel - Wigan
Wasana corness,
Thank you for your wonderful review! We are so pleased to hear you had such a positive experience with us and that our service was excellent. We hope you have a fantastic holiday!
Kind Regards
Kelly
Agent Lynsey really jelpful
July 12, 2026
Reply from Hays Travel - Wigan
Ms Patricia Thompson,
We are so happy to hear that our team was helpful. We appreciate you sharing your positive experience with us.
Kind Regards
Lyndsey
Absolutely brilliant service the lady…
Absolutely brilliant service the lady went far and beyond to find is our perfect holiday xx
July 5, 2026
Reply from Hays Travel - Wigan
Diane Dainty,
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that our team went above and beyond to find your perfect holiday. We truly appreciate your kind words.
Kind Regards
Nicola
Lyndsey who booked our holiday was very…
Lyndsey who booked our holiday was very helpful and knowledgeable
July 8, 2026
Reply from Hays Travel - Wigan
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful and knowledgeable in booking your holiday.
Kind Regards
Hays Travel
Lyndsey who dealt with my booking
Lyndsey who dealt with my booking, was so informative, knowledgeable and made the process enjoyable and easy. I have booked my first cruise and feel content in the knowledge that I'm in safe hands with Hays Travel
July 7, 2026
Reply from Hays Travel - Wigan
Karen Kelly,
Thank you for your wonderful feedback! We are so pleased to hear that your booking process was enjoyable and easy, and that you feel confident in our service for your first cruise. We appreciate your kind words.
Fantastic experience lovely staff …
Fantastic experience lovely staff helped booked my dream holiday
July 7, 2026
Reply from Hays Travel - Wigan
Dawn Taylor,
Thank you for your fantastic feedback! We are so pleased to hear that our lovely staff helped you book your dream holiday.
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