I feel always that whoever I speak to they take a personal interest and care to ensure that they provide you with the best advice and make the best arrangements. You are treated as if you are a perso... See more
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We walked in off the street and had attention and assistance immediately. Paul had great patience and made sure we looked at various options before booking a holiday for four to Iceland. We have pea... See more
Company replied
the personal touch. having seen the manager Paul for nearly 16 years and always had first class service and lots of help getting the best available cruises. would always recommend Paul.
Company replied
We’ve booked another holiday (this time multi centre) through Paul at Hays Winchester. His extensive knowledge and excellent after-sales service are the reasons we continue to consult and book with hi... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 The Square, SO23 9EX, Winchester, United Kingdom
- 01962 853300
4.9
Excellent
447 reviews
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Excellent service as always
September 10, 2024
Reply from Hays Travel - Winchester
Thank you fotr taking the time writing your review and we are glad that we were able to help you with your holiday plans.
Good morning to you
Good morning to you. Paul always helps me to book my holiday to Cape Town, South Africa. Always helpful and full of smiles. Great asset to the company. Been dealing with Paul since 2018 and i have to say he is always willing to help anyone.
Thanks.
August 30, 2024
Reply from Hays Travel - Winchester
Tahnk you for the kind words and glad Paul could be of help to you. It will be nice for you going back home to visit and see family and friends. We will pass on to Paul your thanks
Absolutely deserve Five Stars
Absolutely deserve Five Stars. Fabulous staff, whom go above and beyond. Hard working polite and truly caring. Fabulous Ship the Ventura, old but beautiful. Was told by Hayes Travel you'll love it our first Cruise, and we did so much so booked again on the Britannia next year. Can't wait.
August 20, 2024
Reply from Hays Travel - Winchester
Thank you and really glad that you enjoyed your cruise so much that you had to book another one. It's so stressfree sailing from Southampton, enjoying those wonderful meals and seeing that new scenary every day
Winchester branch
I visited the branch in Winchester. Paul, directed me through different suggestions until I found something that suited me and my budget. I started off trying to book a holiday online but gave up. I definitely recommend coming into branch for clarity and advice.
August 24, 2024
Reply from Hays Travel - Winchester
Glad that Paul could be of assistance and help you with the holiday plans, going on safari looks amazing. We will pass on to Paul your kind words
Cruise booking
Alison at Hays Travel Winchester was very helpful when booking our cruise, and gave us all the time we needed.
August 16, 2024
Reply from Hays Travel - Winchester
Thank you for your kind comment, it was lovely to meet you both
Reply from Hays Travel - Winchester
Thank you for your kind comments pleased we able to arrange your flights
Reply from Hays Travel - Winchester
Thank you for the kind words and glad we could help you with the cruise. Sailing from Southampton just starts that relaxed journey.
There where very helpful in finding the…
There where very helpful in finding the right deal for my budget and to make sure everything was right
July 12, 2024
Reply from Hays Travel - Winchester
Thank you ever so much with your kind words and glad we could help you with the family holiday for next year. Flying from Bournemouth just starts that holiday relaxed
Helpful staff at our local Hays Travel
June 21, 2024
Reply from Hays Travel - Winchester
Glad we could help you with your holiday needs and get that lovely wintersun holiday for the both of you. Travelling from Bournemouth is that "cherry on the cake".
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, we told Mel where we wanted to go and she sorted out flights and accommodation fitting our dates, preferred airport and preferred flight times. Good job.
June 28, 2024
Reply from Hays Travel - Winchester
Thank you for your feedback, so pleased we managed to find the right holiday and in the resort you had in mind.
Mel & Paul are really helpful done a…
Mel & Paul are really helpful done a very good job. Keep up the good work 👍
June 16, 2024
Reply from Hays Travel - Winchester
Thank you for this review! I am sure they will be so happy to hear this. Have a great cruise!
Very efficient and friendly and…
Very efficient and friendly and listened to what I wanted.
June 12, 2024
Reply from Hays Travel - Winchester
Thank you ever so much with your kind words and glad we could assist you with the family holiday. Flying from a local airport just starts that holiday with less stress
Mel was brilliant
Mel was brilliant, she was so friendly and provided such an informative and helpful service. I will definitely come back again in the future!
May 27, 2024
Reply from Hays Travel - Winchester
Thank you for your kind words, I don't know who was more excited me or all of you. You are going to have a lovely time and I cant wait to hear all about it when you return. Mel
Thank you, Paul
Paul at Winchester was brilliant as always. He always takes time to find exactly what we need. He also helped us find some excellent offers on where we wanted to go.
May 24, 2024
Reply from Hays Travel - Winchester
Thank you for your kind words, I will pass these on to Paul when he returns from his leave.
wonderful service! Mel found me the holiday i had not been able to find online.
Wonderful service! Mel found me the holiday i had not been able to find online. She was also able to match the online price. Very efficient and thorough. So kind and helpful. Thank you!
May 16, 2024
Reply from Hays Travel - Winchester
Thank you for your feedback and kind words. I am so pleased we managed to secure the right holiday for you and something to look forward to later in the year. With an added bonus of flying locally :)
Paul is an amazing asset to Hays…
Paul is an amazing asset to Hays travel. Me and my brother in law could not recommend enough! While being a tricky customer on finding a holiday for a departure in 2 weeks he went above and beyond to find my family a perfect place for my son’s 9th birthday in turkey. He even worked late for us while we were flicking through several holidays together! His experience in the business is unbelievable! Also arranged travel insurance and money exchanges at a great price. 6 stars highly recommend!!!
May 19, 2024
Reply from Hays Travel - Winchester
Thank you for the very kind words about Paul, he was very pleased he was able to get that right holiday for you even with the free child place so your son can enjoy his birthday. The hotel looks excellent with all its restauarants and the waterpark looks good.
Always great service and really friendly staff.
Once again Paul has arranged exactly what we wanted, will definitely be back.
May 12, 2024
Reply from Hays Travel - Winchester
Thank you for the kind words and we are so glad that Paul was able to help you with your holiday needs. Krakow is an amazing place to visit including the Salt Mines.
Booking my next crusieEvery time I go to hays travel I am…
Every time I go to hays travel I am always welcome with a lovely smile 😊 and made welcome they can’t do enough for you spend time to explain everything and help you chose I will always use the they are great
May 19, 2024
Reply from Hays Travel - Winchester
What a lovely review and the team love seeing you come into the branch. You are so brave travelling on your own and we always want to make sure that we get that right holiday for you.
Paul was friendly,polite,jovial,it was…
Paul was friendly,polite,jovial,it was a pleasure doing business with him
May 18, 2024
Reply from Hays Travel - Winchester
Thank you for the kind words and I know Paul was so pleased that he was able to get the right holiday for you, understand the whole experience that the group had with him was jovial as you stated and hope you enjoy your time in Berlin for the Xmas Markets
Hays Travel, Winchester are always very good!
We have used Hays Travel, Winchester, on several occasions and they are always very helpful. Paul recently arranged a very successful trip for our daughter and her carer to Disneyland Paris maximising the time available by thoroughly researching flight times. We have recently booked another trip this time to Tenerife. Again Paul was very helpful, did a lot of research for us and gave us good advice whilst listening to our requirements.
May 8, 2024
Reply from Hays Travel - Winchester
Thank you for the kind words and know that Paul was pleased that he was able to help you with the holiday to Tenerife for the special birthday. Getting some warmth and enjoying cycling in Tenerife will be amazing.
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