I feel always that whoever I speak to they take a personal interest and care to ensure that they provide you with the best advice and make the best arrangements. You are treated as if you are a perso... See more
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We walked in off the street and had attention and assistance immediately. Paul had great patience and made sure we looked at various options before booking a holiday for four to Iceland. We have pea... See more
Company replied
the personal touch. having seen the manager Paul for nearly 16 years and always had first class service and lots of help getting the best available cruises. would always recommend Paul.
Company replied
We’ve booked another holiday (this time multi centre) through Paul at Hays Winchester. His extensive knowledge and excellent after-sales service are the reasons we continue to consult and book with hi... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
26 The Square, SO23 9EX, Winchester, United Kingdom
- 01962 853300
4.9
Excellent
447 reviews
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Helpful manager paulVery friendly efficient and…
Very friendly efficient and helpful.felt very well looked after.
January 30, 2025
Reply from Hays Travel - Winchester
Thank you for your kind words, we were pleased Paul was able to help you and will pass on your lovely comments to him.
First Impressions!
First visit to Hays Travel and we were impressed with the friendly, helpful staff.
January 14, 2025
Reply from Hays Travel - Winchester
Thank you very much for the kind words. We were really pleased we could help you with your holiday arrangements. We will make sure Claire is aware of your kind comments.
Cruise booking
I knew what cruise I wanted to go on and Claire booked this efficiently and in a timely manner.
January 11, 2025
Reply from Hays Travel - Winchester
Thank you very much for the kind comment. We were really pleased Claire could help you with your cruise booking. We will make sure that she is aware of your kind words.
Very prompt service
Very prompt service, even though it was during the Festive Season. Found the package we were looking for at the price we were looking for.
January 3, 2025
Reply from Hays Travel - Winchester
Thank you for taking the time with your review and we know that Paul wanted to get that right holiday and price for you. The property you are staying at looks amazing. We will pass on to Paul your kind words.
Paul found the perfect dates and…
Paul found the perfect dates and airport to fly from within Budget.
5* to Paul and the team
December 29, 2024
Reply from Hays Travel - Winchester
Thanks for the kind words and glad we could help you with your holiday needs. We know that Paul will be so pleased that you were pleased with the service given
Reply from Hays Travel - Winchester
Thank you for taking the time with your kind words and glad that we could assist you with your booking.
Paul was amazing
Paul was amazing, understood our needs and spent time making sure they were met.
January 3, 2025
Reply from Hays Travel - Winchester
Thank you for taking the time with your kind words, we are pleased that we were able to help you with the family holiday and that special celebration. We will let Paul know as I know he was so happy to help you get that hotel
Alison at Hays, Winchester made everything so easy for us
Alison at Hays, Winchester is always so friendly, knowledgeable and super efficient. She made everything so easy and straightforward for us.
December 30, 2024
Reply from Hays Travel - Winchester
Thank for taking the time with your review and glad that we can always assist you with your bookings. We will pass on to Alison your kind words
Highly recommend Hayes Travel.
Excellent service and extremely helpful staff. Highly recommended.
December 24, 2024
Reply from Hays Travel - Winchester
Thank you for taking the time with your review and we are glad that we were able to help you with your cruise booking. The scenary will be amazing and you will have to get those wonderful photos. Once again thank you for your kind words
I used Hays travel office in…
I used Hays travel office in Winchester. They were both friendly and very helpfully in dealing with my booking very quickly. I would certainly recommend them as a very professional private travel agent.
December 12, 2024
Reply from Hays Travel - Winchester
Thank you for taking the time with your kind words, and will let both Claire and Alison know. We are glad that we could help you with your booking and it will be nice to get some wintersun.
My friend and I decided on a cruise not…
My friend and I decided on a cruise not sure where we wanted to go but Hays Travel were so helpful we came away having booked a trip and we were really pleased with the outcome .
December 3, 2024
Reply from Hays Travel - Winchester
Thank you for taking the time with your kind words and I know that Paul was so pleased that he was able to get the right cruise for you. The itinerary looks amazing. Once again thank you for your booking.
Patient planning by staff
November 19, 2024
Reply from Hays Travel - Winchester
Thank you for taking with kind words about your multi centre to North Africa and glad that we could be of assistance for you. We will let Milly know. Many thanks once again.
trip planning made simple
Paul made our trip planning seem very manageable and simple, nothing seemed to be a problem, even when we wanted to change some details. A very positive experience!
November 8, 2024
Reply from Hays Travel - Winchester
Thank you for the kind words and we know that Paul was so pleased he was able to help you with your tailor made family holiday within Europe. The whole itinerary looks amazing.
Make Hays while the sun shines!
Previously I rarely used a travel agent but dealing with Paul at Hays Winchester office has been a revelation. Polite, efficient and ultra professional, he was a delight to work with and secured us a great holiday in Cape Verde. My dear friend recommended Paul and I was not disappointed. I am very happy to play that recommendation forward!!
October 10, 2024
Reply from Hays Travel - Winchester
Wow, thank you for taking the time writing your review and we know that Paul will be so pleased to hear of your kind words as he wanted to get that right holiday for you. We understand that he has emailed the hotel telling them of your arrival with those special requests. Once again thank you.
Very pleased with the service I…
Very pleased with the service I received.
Paul was friendly and professional and made the whole booking process run smoothly
September 29, 2024
Reply from Hays Travel - Winchester
We know that Paul was very happy in getting that right holiday for you. Flying from Bournemouth is definitely a win win and hope you have a fantastic holiday
I love the friendliness of the people…
I love the friendliness of the people who work in the Winchester branch of Hays Travel. It's as if they know you as a friend as well as a customer. They're also good at their job. I went in to pick up paperwork for a forthcoming holiday and ended up booking yet another holiday through them!
October 5, 2024
Reply from Hays Travel - Winchester
Wow, and thank you for those kind words. Paul will be so pleased to hear your kind words. Madeira is a fantastic place to explore or even to chill, relax and admire those views.
Always helpful and reliable
Always helpful and reliable. Thank-you Paul for getting my travel arrangements packaged and delivered.
October 3, 2024
Reply from Hays Travel - Winchester
Thank you for the kind words and we know that Paul was very happy that he could help you with the your flight booking to visit all the family in those various places.
Paul was most helpful
Paul was most helpful, with booking us a holiday to Cyprus. He checked various operators and dates to get us the best deal. Very knowledgeable and friendly young man.
September 22, 2024
Reply from Hays Travel - Winchester
Thank you for your kind words and I will pass this on to Paul for you. He is always good at finding the best deals.
Service Quality
This service was top notch any queries I had were ether answered on the phone or in person couldn't recommend there service any better.
September 22, 2024
Reply from Hays Travel - Winchester
Thank you for your feedback and I will pass this on to Paul. It is such a bonus that Jet 2 flying out of Bournemouth, something to look forward to for 2025.
Paul Bryan gave excellent service.
Paul Bryan gave excellent service.
He quickly understood my needs and produced a swift quotation for our holiday to Tenerife.
September 11, 2024
Reply from Hays Travel - Winchester
Thank you for taking the time with your kind words. Flying from Bournemouth just starts that journey stress free and going to the Canaries will give the 2 of you that winter warmth.
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