Hays Travel - Wombwell Reviews 

749
TrustScore 5 out of 5

4.9

15A High Street, S73 0AA Wombwell, GB


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Rated 5 out of 5 stars

The agent Richard was welcoming and patient with our requests. As we required mobility access, he took time to search all option available. He was knowledgeable and informed.

Rated 5 out of 5 stars

I called in to see about a sea fishing holiday ( nowhere particular in mind) The young lady (Olivia) was very helpful, she immediately Googled the best places in Europe, & we quickly found that Po... See more

Company replied

Rated 5 out of 5 stars

Piece of cake. Used Hays before. Called in to book a cruise, no waiting around, sat down, very knowledgeable staff found us the perfect trip, booked, deposit paid and all paperwork completed in 30... See more

Company replied

Rated 5 out of 5 stars

Paige from Hays Travel in Wombwell was polite, friendly and professional. She made our booking process so easy and her knowledge helped in our cruise choice.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 15A High Street, S73 0AA, Wombwell, United Kingdom

  • 01226697470

4.9

Excellent

TrustScore 5 out of 5

749 reviews

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4.9

All reviews

(749)

122,751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cruise search success

The agent Richard was welcoming and patient with our requests.
As we required mobility access, he took time to search all option available.
He was knowledgeable and informed.

July 17, 2026
Rated 5 out of 5 stars

Friendly staff,Nicola listened to what we…

Friendly staff listened to what we needed and found it for us

July 14, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Sharon Hallas,

Thank you for your wonderful review! We're so pleased to hear that our team was able to assist you in finding exactly what you needed.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Great experience…

Very helpful polite and found just what we were looking for

July 11, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thanks for booking with us and taking the time to leave us a review :)

Rated 5 out of 5 stars

Sea fishing holiday

I called in to see about a sea fishing holiday ( nowhere particular in mind) The young lady (Olivia) was very helpful, she immediately Googled the best places in Europe, & we quickly found that Portugal was a great destination.
She was able to find& give me the contact details for a charter company near to the resort I decided on.
The price for the complete package was very reasonable ( she was able to give me a solo traveller discount, that was better than the Blue Light available to me)
Overall I would rate the service as excellent.

July 6, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

thankyou so much graham, pleasure to serve you :)

Rated 5 out of 5 stars

Paige from Hays Travel in Wombwell was…

Paige from Hays Travel in Wombwell was polite, friendly and professional. She made our booking process so easy and her knowledge helped in our cruise choice.

July 1, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thanks for your lovely review, we will pass your comments on to Paige :)

Rated 5 out of 5 stars

Piece of cake.

Piece of cake.
Used Hays before.
Called in to book a cruise, no waiting around, sat down, very knowledgeable staff found us the perfect trip, booked, deposit paid and all paperwork completed in 30 mins.
Brilliant 👍

June 30, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thank you so much for your lovely review we really appreciate it and it was a pleasure to book your cruise!

Thanks, Hays Travel Wombwell!

Rated 5 out of 5 stars

Patience and conscious of our choices…

Patience and conscious of our choices and gave excellent advice. Allowed time to consider options

June 19, 2026
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Reply from Hays Travel - Wombwell

Bailey,

We're so glad we could provide excellent advice and ample time for your choices. Thank you!

Kind Regards
Hays Travel Wombwell

Rated 5 out of 5 stars

Excellent customer service

Great customer service from Nicola very efficient and informative. Made booking very quick and easy.

June 25, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thank you so much for your lovely review we really appreciate it and hope you have the best holiday!

Thanks, Nicola :)

Rated 5 out of 5 stars

Helped us book a river cruise

Helped us book a river cruise. We just told them the dates we required as our Golden Anniversary and wanted to be in Vienna that day and evening to take in a concert. They found exactly what we were looking for and helped us with everything. Checkin, boarding passes etc. Couldn’t fault them at all.

June 1, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thanks for your review. We are really pleased that you was happy with our service - see you soon :)

Rated 5 out of 5 stars

Very helpful

Very helpful, advised best place to be near centre , also advised be there herself recently and a nice hotel

June 20, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thanks for your lovely review - it was a pleasure to book your holiday for you :)

Rated 5 out of 5 stars

Excellent serviceAlways a brilliant helpful service from…

Always a brilliant helpful service from Richard and all the staff at wombwell are helpful and friendly

June 13, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Sue,

We truly appreciate your kind words. We are so glad our team provided you with excellent service.

Kind Regards
Hays Travel Wombwell

Rated 5 out of 5 stars

Great service

Great service, friendly staff, answered all our questions.

June 11, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Elaine Jowitt,

We are so pleased you had a positive experience with our team. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Paige went above and beyond to find us…

Paige went above and beyond to find us the best deal for what we requested for our large family holiday, she was very patient while we discussed what we wanted. This kind of service is why we are repeat customers. Thank you Paige x

June 6, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thank you for your lovely review :)

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