The agent Richard was welcoming and patient with our requests. As we required mobility access, he took time to search all option available. He was knowledgeable and informed.
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I called in to see about a sea fishing holiday ( nowhere particular in mind) The young lady (Olivia) was very helpful, she immediately Googled the best places in Europe, & we quickly found that Po... See more
Company replied
Piece of cake. Used Hays before. Called in to book a cruise, no waiting around, sat down, very knowledgeable staff found us the perfect trip, booked, deposit paid and all paperwork completed in 30... See more
Company replied
Paige from Hays Travel in Wombwell was polite, friendly and professional. She made our booking process so easy and her knowledge helped in our cruise choice.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15A High Street, S73 0AA, Wombwell, United Kingdom
- 01226697470
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Cruise search success
The agent Richard was welcoming and patient with our requests.
As we required mobility access, he took time to search all option available.
He was knowledgeable and informed.
May use AI-assist with repliesRead more
Brilliant,was recommended by a…
Brilliant,was recommended by a neighbour and can’t fault them,highly recommend.

Reply from Hays Travel - Wombwell
Friendly staff,Nicola listened to what we…
Friendly staff listened to what we needed and found it for us

Reply from Hays Travel - Wombwell

Reply from Hays Travel - Wombwell
Sea fishing holiday
I called in to see about a sea fishing holiday ( nowhere particular in mind) The young lady (Olivia) was very helpful, she immediately Googled the best places in Europe, & we quickly found that Portugal was a great destination.
She was able to find& give me the contact details for a charter company near to the resort I decided on.
The price for the complete package was very reasonable ( she was able to give me a solo traveller discount, that was better than the Blue Light available to me)
Overall I would rate the service as excellent.

Reply from Hays Travel - Wombwell
Always a warm welcome when you arrive
Always a warm welcome when you arrive . Nothing is too much trouble no matter how long it takes it find the right holiday to suit your needs

Reply from Hays Travel - Wombwell
Paige from Hays Travel in Wombwell was…
Paige from Hays Travel in Wombwell was polite, friendly and professional. She made our booking process so easy and her knowledge helped in our cruise choice.

Reply from Hays Travel - Wombwell
Piece of cake.
Piece of cake.
Used Hays before.
Called in to book a cruise, no waiting around, sat down, very knowledgeable staff found us the perfect trip, booked, deposit paid and all paperwork completed in 30 mins.
Brilliant 👍

Reply from Hays Travel - Wombwell
Patience and conscious of our choices…
Patience and conscious of our choices and gave excellent advice. Allowed time to consider options

Reply from Hays Travel - Wombwell
Excellent customer service
Great customer service from Nicola very efficient and informative. Made booking very quick and easy.

Reply from Hays Travel - Wombwell
Helped us book a river cruise
Helped us book a river cruise. We just told them the dates we required as our Golden Anniversary and wanted to be in Vienna that day and evening to take in a concert. They found exactly what we were looking for and helped us with everything. Checkin, boarding passes etc. Couldn’t fault them at all.

Reply from Hays Travel - Wombwell
Very helpful
Very helpful, advised best place to be near centre , also advised be there herself recently and a nice hotel

Reply from Hays Travel - Wombwell
Excellent serviceAlways a brilliant helpful service from…
Always a brilliant helpful service from Richard and all the staff at wombwell are helpful and friendly

Reply from Hays Travel - Wombwell
1st class service as usual.
1st class service as usual from the Wombwell branch. Thank you Richard

Reply from Hays Travel - Wombwell

Reply from Hays Travel - Wombwell

Reply from Hays Travel - Wombwell
Paige went above and beyond to find us…
Paige went above and beyond to find us the best deal for what we requested for our large family holiday, she was very patient while we discussed what we wanted. This kind of service is why we are repeat customers. Thank you Paige x

Reply from Hays Travel - Wombwell
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