Hays Travel - Wombwell Reviews 

771
TrustScore 5 out of 5

4.9

15A High Street, S73 0AA Wombwell, GB


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Rated 5 out of 5 stars

So friendly, welcoming and very helpful in the Wombwell branch. Particularly Paige who was patient with a customer who was rather nervous about booking a single holiday!! Made me feel comfortable and... See more

Company replied

Rated 5 out of 5 stars

From the moment we walked in everything was absolutely fantastic. This is our first holiday abroad in over 20+ years. Cannot thank the manager Keeley from the Wombwell branch enough. Smooth straight f... See more

Company replied

Rated 5 out of 5 stars

We called in to make enquiries about a cruise for our mums 80th birthday. Keeley was so knowledgeable and helpful we booked it there and then she understood what we wanted from the holiday and also w... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous. This was a more unusual holiday request. With a Halloween trip to New Orleans, and visiting the 3 locations my direct ascendents landed in America in the 1600's. As usual... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 15A High Street, S73 0AA, Wombwell, United Kingdom

  • 01226697470

4.9

Excellent

TrustScore 5 out of 5

771 reviews

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4.9

All reviews

(771)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Hays Travel (Wombwell) are fantastic

Hays Travel (Wombwell) are fantastic - especially Richard!
We would always recommend.
Richard is friendly, knowledgable & professional

March 31, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Hello, thankyou for your amazing review on Richard, he is so happy :)

Rated 5 out of 5 stars

I always book my holidays with Hays…

I always book my holidays with Hays Travel because the staff are always so friendly and helpful

April 5, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thanks for booking with us David and taking the time to leave us a lovely review :)

Rated 5 out of 5 stars

Just easy to book with friendly staff…

Just easy to book with friendly staff good service and lovely choices.

April 4, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thanks for booking with us - glad we found a great holiday for you - lovely to meet you both :)

Rated 5 out of 5 stars

Fantastic service by Keeley I went in…

Fantastic service by Keeley I went in having looked at a holiday online.keeley found the holiday and within 10 minutes it was booked ,checked in and all documents printed and ready to go
I will definitely go to hays travel for our next booking
Thankyou

March 21, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thankyou for your amazing review :)

Rated 5 out of 5 stars

Great holiday booking experience

I booked my holiday for June 2027 with Richard and received a great service. He found me a holiday which met all of my needs and within my budget. I highly recommend Richard and Hays Travel wombwell.

March 20, 2026
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Reply from Hays Travel - Wombwell

thankyou so much for your lovely review on our rich :)

Rated 5 out of 5 stars

Saw a holiday on facebook which i liked…

Saw a holiday on facebook which i liked and phoned Nicola at the Wombwell branch. Because i have used Hays many times before and never been let down, Nicola was able to book the holiday, enter all my details, paid and all the relevant paperwork done ready to download in less than 15mins. Best Holiday booking company EVER. A real pleasure to book with and always a great deal. Thank You

March 10, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Aw thank you so much for your lovely review and continued support we really appreciate it! :)

Rated 5 out of 5 stars

Great service !

Paige was very professional at her job & sorted our cruise out for us with no problems ,wouldn't hesitate to recommend hays travel to friends and family .

March 4, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thanks for booking with us and taking the time to leave us a review :)

Rated 5 out of 5 stars

Lovely helpful staff.

Lovely helpful staff.
Paige was really patient and helpful and we even got a nice cup of tea .

March 10, 2026
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Reply from Hays Travel - Wombwell

Thanks for taking the time to leave us a review - and you can call in for a Cup of Tea any time :):)

Rated 5 out of 5 stars

Another great experience

I always book my holidays with hays and it always Ian that books them for me. Ian always goes through every detail with me and is always very helpful.
It’s always a great experience booking with hays (Wombwell branch) and I will continue to book all my future holidays with them.

March 7, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thankyou so much for your lovely words :)

Rated 5 out of 5 stars

Very helpful…

Very helpful assistant,knowledgeable,and listened to what we wanted.

February 27, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thank you very much for your lovely review we really appreciate this :)

Rated 5 out of 5 stars

Excellent service from Keeley today at Wombwell

Excellent service from Keeley today - friendly, professional and she listened to what we wanted from our holiday and offered suggestions - everything was explained to us clearly and nothing was too much trouble which made our visit today really enjoyable - we were open to ideas and recommendations which is exactly what we got - Keeley made several phone calls / looked online to enquire if certain holidays were available and found the perfect holiday to celebrate our 40th wedding anniversary in 2027 that suited me and my husband - thank you Keeley at Wombwell

February 26, 2026
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Reply from Hays Travel - Wombwell

Thank you so much for taking the time to write this lovely review! We will pass this on to Keeley! Thank you so much :)

Rated 5 out of 5 stars

Excellent Service

Ian at Wombwell, Barnsley branch went above and beyond to sort our Cruise, which will be our first.

February 22, 2026
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Reply from Hays Travel - Wombwell

Ian Clark,

We're happy to hear that our team member provided such great support for your first cruise booking. Thank you for sharing your positive experience!

wombwell, Hays Travel

Rated 5 out of 5 stars

Great service as always

Great service as always

February 15, 2026
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Reply from Hays Travel - Wombwell

Roy,

We appreciate you taking the time to share your experience with us. We are so glad you enjoyed our service.

wombwell, Hays Travel

Rated 5 out of 5 stars

Richard made our experience of booking…

Richard made our experience of booking a Caribbean cruise lovey. He was friendly, polite and very helpful.

February 15, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Jill Boldy,

We appreciate your lovely feedback regarding your experience, and we are so happy we could assist you with booking your cruise.

wombwell, Hays Travel

Rated 5 out of 5 stars

Very helpful

Very helpful, very pleasant, great deal, will use again!

February 13, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thank you for booking with us :)

Rated 5 out of 5 stars

the service was very good and…

the service was very good and informative

February 17, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

James,

We appreciate you taking the time to share your experience with us. We are so glad to hear that our service was helpful and informative for you.

wombwell, Hays Travel

Rated 5 out of 5 stars

The girl in-store made me feel…

The girl in-store made me feel comfortable and the booking was easy

February 14, 2026
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Sue N,

We appreciate you sharing your experience. We are so glad we made you feel comfortable and that your booking was easy.

wombwell, Hays Travel

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