Hays Travel - Wombwell Reviews 

771
TrustScore 5 out of 5

4.9

15A High Street, S73 0AA Wombwell, GB


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Rated 5 out of 5 stars

So friendly, welcoming and very helpful in the Wombwell branch. Particularly Paige who was patient with a customer who was rather nervous about booking a single holiday!! Made me feel comfortable and... See more

Company replied

Rated 5 out of 5 stars

From the moment we walked in everything was absolutely fantastic. This is our first holiday abroad in over 20+ years. Cannot thank the manager Keeley from the Wombwell branch enough. Smooth straight f... See more

Company replied

Rated 5 out of 5 stars

We called in to make enquiries about a cruise for our mums 80th birthday. Keeley was so knowledgeable and helpful we booked it there and then she understood what we wanted from the holiday and also w... See more

Company replied

Rated 5 out of 5 stars

Absolutely fabulous. This was a more unusual holiday request. With a Halloween trip to New Orleans, and visiting the 3 locations my direct ascendents landed in America in the 1600's. As usual... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 15A High Street, S73 0AA, Wombwell, United Kingdom

  • 01226697470

4.9

Excellent

TrustScore 5 out of 5

771 reviews

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4.9

All reviews

(771)

118,033 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, extremely helpful and friendly, Ian is a star!

September 3, 2025
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thank you so much for your lovely review! We really appreciate this! :)

Rated 5 out of 5 stars

Very pleasant experience.

Super efficient , courteous staff .
A good outcome .
Will certainly take my custom there again !

August 17, 2025
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Reply from Hays Travel - Wombwell

Thankyou for your kind review :)

Rated 5 out of 5 stars

Great Staff

Great staff. They always provide valuable experience of the holiday/resort we are looking to book

August 21, 2025
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Reply from Hays Travel - Wombwell

Thankyou very much :)

Rated 5 out of 5 stars

Absolutely the easiest booking I’ve…

Absolutely the easiest booking I’ve ever made. The whole process was smooth and everything taken care of.

I will definitely be using Hays again and specifically Nic, who’s already looking for Rome or Italy for me.

August 28, 2025
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Reply from Hays Travel - Wombwell

Thank you so much for your lovely review! I really appreciate it and it was a pleasure booking your well deserved holiday! Thanks, Nic :) x

Rated 5 out of 5 stars

The young lady that provided …

The young lady that provided everything for my holiday was kind smiley and very efficient top score for hays travel thankyou

August 21, 2025
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Reply from Hays Travel - Wombwell

Thank you very much for your lovely review! We really appreciate it! :)

Rated 5 out of 5 stars

Staff made me very welcome & nothing…

Staff made me very welcome & nothing was too much for them it was a pleasure to book a holiday thank you Robert Woodhouse .

August 20, 2025
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Reply from Hays Travel - Wombwell

Thank you so much for your lovely review! We really appreciate your kind words! :)

Rated 5 out of 5 stars

Friendly staff

Friendly staff, listen to what we wanted and delivered.

August 10, 2025
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Reply from Hays Travel - Wombwell

Thanks for your 5* review :)

Rated 5 out of 5 stars

Nicola was very pleasant

Nicola was very pleasant, helpful, and friendly, it was the second time I had been in the hays travel shop the first wasn’t very pleasant.

August 14, 2025
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Reply from Hays Travel - Wombwell

Thank you so much for your lovely review Florance! It was a pleasure meeting you all and we are so glad you had a better experience in our branch! :)

Rated 5 out of 5 stars

Staff always happy to help in any way…

Staff always happy to help in any way they can. I have made several call to them lately about our booking, and each time I am dealt with it is always the same standard of professionalism and care. I feel really valued as a customer.

August 9, 2025
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thank you so much for your lovely review we really appreciate your kind words!

Rated 5 out of 5 stars

Lucy hill was amazing !

Lucy hill was amazing !! She explored different alternatives offering the best option for me. She was patient and informative and got my holiday booked with ease !! Thank you Lucy x

August 7, 2025
Unprompted review
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Reply from Hays Travel - Wombwell

Thankyou very much for your kind review :)

Rated 5 out of 5 stars

Great helpful service with no pressure…

Great helpful service with no pressure to book. We saw Lucy on the day we called into the store. She was very helpful and gave us all the information we needed to be able to book our cruise.

July 27, 2025
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thank you so much Kerry for your lovely review - we really appreciate this and will pass onto Lucy :)

Rated 5 out of 5 stars

Friendly staff

Friendly staff
Very helpful and reassuring
Found best deals to suit our needs

July 24, 2025
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thankyou for your kind review :)

Rated 5 out of 5 stars

We have used Hays Travel from booking…

We have used Hays Travel from booking our first holiday when we were 18 (now 44) always get a fantastic service

July 13, 2025
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Reply from Hays Travel - Wombwell

Amazing! Thankyou for using us time and time again :)

Rated 5 out of 5 stars

Excellent friendly service

We have booked several holidays through Hays Travel. We decided that we wanted to book another cruise and visiting Hays is much easier and less stressful than booking online.
On this occasion, we were greeted by a friendly face who couldn't have been more knowledgeable and helpful about the chosen destinations and the cabin options available. She went through various travel options and payment plans, before we made our booking

July 20, 2025
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thankyou for your kind review Lynn, was a pleasure to book you.
Thanks,
Olivia :)

Rated 5 out of 5 stars

Nicola who dealt with me at hays travel…very professional,lovely to deal with as are the rest of the staff at hays Wombwell.10/10

Nicola who dealt with me at hays travel wombwell was very knowledgeable,professional and polite.
Highly recommend hays Wombwell,there all great staff and its a pleasure to go into there shop 😀

July 17, 2025
Hays Travel - Wombwell logo

Reply from Hays Travel - Wombwell

Thank you for your lovely comment! We hope you have a great holiday and thank you for using us again it is much appreciated :)

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